I booked a family holiday with Thalia today. She found our family exactly what we asked for at a great price. Thalia is passionate about finding the perfect location and package for her customers... See more
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My daughter and I wanted to book a cruise holiday. We had no idea where to start. The young lady we saw took all our details and preferences and guided us through the choices we had. She was very good... See more
Always a pleasure booking our holidays with Thalia from Hays Travel Halifax. We always feel as though Thalia knows exactly where we can try next and she always remembers we like a comfy bed! Wouldn’... See more
Company replied
Nicole made us feel welcome from the phone call to stepping into the building. She was very informative and helpful and assisted us to find the Perfect holiday. We would speak to Nicole again for book... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
840 reviews
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I booked a family holiday with Thalia…
I booked a family holiday with Thalia today. She found our family exactly what we asked for at a great price.
Thalia is passionate about finding the perfect location and package for her customers.
Highly recommend :)
May 14, 2026
First time cruising.
My daughter and I wanted to book a cruise holiday. We had no idea where to start. The young lady we saw took all our details and preferences and guided us through the choices we had. She was very good and sorted the booking out giving us all the information we needed. If we needed anymore information we just had to get in touch with her. I was very happy with the service and would definitely use Hays Travel again.
May 9, 2026
Friendly helpful staff
May 9, 2026
Nichole was friendly
Nichole was friendly, efficient and answered our questions. Gave us a great deal of confidence.
May 8, 2026
Polite friendly and well informed…
Polite friendly and well informed staff. Helpful in every way.
May 1, 2026
Nicola in your Halifax branch is lovely…
Nicola in your Halifax branch is lovely and very helpful
May 6, 2026
Polite and helpful
May 5, 2026
Late Holiday Booking
Everything was sorted out over the phone. Talia is very professional seeing to all our needs.Thanks TALIA for taking care of us
May 2, 2026
Very good customer service.
I am completely happy with the way the staff dealt with my enquiry regarding the booking I made.
May 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really helpful and listened to our…
Really helpful and listened to our priorities.. found us a holiday that really fit the bill
April 30, 2026
Reply from Hays Travel - Halifax
Thank you Shirley for your lovely comments, very much appreciated -Kind Regards Hays Travel Halifax
Really efficient & exceptional booking…
Really efficient & exceptional booking service by Courtney.
Listened to exactly what we wanted, communicated throughout and sent all documentation through as promised.
Excellent knowledge and experience provided, really comfortable in knowing that our holiday booking has been done for us, no stress and 100% confident that the holiday will meet or exceed expectations.
April 30, 2026
Reply from Hays Travel - Halifax
Thank you Nicola for Booking again with us, and your lovely Feedback, much appreciated -kind Regards Courtney
Nicole made us feel welcome from the…
Nicole made us feel welcome from the phone call to stepping into the building. She was very informative and helpful and assisted us to find the Perfect holiday. We would speak to Nicole again for booking future holidays
April 29, 2026
Reply from Hays Travel - Halifax
Thank you Rachel for your lovely comments, very much appreciated -Kind Regards Nicole
The staff and service has always been…
The staff and service has always been first rate. No matter when I call or who I see I am assured a relaxed pleasurable time talking through my desires and options which always results in me walking away very satisfied.
April 27, 2026
Reply from Hays Travel - Halifax
Thank you Mr Hickman for Booking with us a again , and lovely comments- always a pleasure, Kind Regards Hays Travel Halifax
Always a pleasure booking our holidays…
Always a pleasure booking our holidays with Thalia from Hays Travel Halifax. We always feel as though Thalia knows exactly where we can try next and she always remembers we like a comfy bed!
Wouldn’t book with anyone else!
April 26, 2026
Reply from Hays Travel - Halifax
Thank You Rachael for booking with me again, Always a pleasure! Thank you for the lovely Comments, Thalia
Very informative and Ellie was…
Very informative and Ellie was exceptional answering all our questions.
April 15, 2026
Reply from Hays Travel - Halifax
Thank you Christopher for your lovely comments, very much appreciated -Kind Regards Ellie
Reply from Hays Travel - Halifax
Thank you Robert for your lovely comments, very much appreciated -Kind Regards Thalia
Excellent customer service from Nicole
April 16, 2026
Reply from Hays Travel - Halifax
Thank you Howard for your lovely comments, very much appreciated -Kind Regards Nicole
Absolutely first class service
Absolutely first class service , the girl that booked our holiday was so nice very polite , this is why we always book with Hays travel , we will be back
Thank you
April 15, 2026
Reply from Hays Travel - Halifax
Thank you Trevor for your lovely comments, much appreciated-Regards Hays Travel Halifax
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