The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
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First time booking through a travel agent as usually do it myself as I like to look for the best deal but Courtney was brilliant, for our trip to Thailand tailor to our needs and did not mind changin... See more
Always fantastic service from Hays Travel in Halifax. The staff always answer all our questions and help us book the perfect holidays. Thank you
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
907 reviews
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We always book with Hays Travel for the…
We always book with Hays Travel for the last few years, they are so helpful.
July 20, 2026
Sarah was absolutely brilliant took her…
Sarah was absolutely brilliant took her time in answering anything I asked for but always came out with the best results
July 19, 2026
Excellent service from the whole team…
Excellent service from the whole team in the Halifax branch . They found us the best price for the hotel we really wanted to go too in Turkey
July 19, 2026
Friendly staff,good outcome
July 19, 2026
Ellie
Ellie, our advisor was lovely. She was helpful, knowledgeable and vet pleasant.
After our original holiday was cancelled 2 weeks before departure, she managed to get us a holiday and it was a happy experience.
July 18, 2026
Hays Travel Halifax- personal and great service
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
July 18, 2026
Unprompted review
Thalia was so proffesional,listened to…
Thalia was so proffesional,listened to all our requirements and duly got all our needs.fantastic,thank you
July 17, 2026
Fantastic service from Thalia at Hays…
Fantastic service from Thalia at Hays travel Halifax! Found us a great deal for our next adventure!
July 17, 2026
Very helpful outstanding service great…
Very helpful outstanding service great outstanding staff that why we always us HAYS if we travelling.. that always go the extra yards to get you the best hoildays ..
July 16, 2026
From walking in brilliant customer…
From walking in brilliant customer service from dasiy Halifax. And great price looking forward to our Mexico trip at the end of the month. Thanks again
July 5, 2026
As always Hays Travel came up trumps
As always Hays Travel came up trumps. Great deal and fabulous customer service. We book at least 3 times a year with the Halifax branch and always have a good chat with staff. Friendly and courteous staff. 10/10!
July 10, 2026
As our previous experience our travel…
As our previous experience our travel expert was fantastic, very helpfull and patient, finding just the right holiday for us.
July 5, 2026
Excellent has ever
July 7, 2026
The efficency snd quickness if which…
The efficency snd quickness if which which we selected and booked our next holiday .
July 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quick and easy to book a holiday.
I emailed the halifax branch after 6pm not expecting a reply until the following day but I got a reply straight away from Nicole who found the holiday I was looking for and changed what ever I needed changing and my holiday was booked the following morning before 12am.
Will definitely use again.
July 2, 2026
Reply from Hays Travel - Halifax
Thank you Paul for your amazing feedback , much appreciated -Kind Regards Hays Travel
Reply from Hays Travel - Halifax
Thank you Donna for your amazing feedback , much appreciated -Kind Regards Hays Travel
Grace was very very helpful we didn't…
Grace was very very helpful we didn't know where we wanted to go but she found us a holiday in no time at all with everything , times , airport , everything would highly recommend .
June 23, 2026
Reply from Hays Travel - Halifax
Thank you for your amazing feedback , much appreciated -Kind Regards Grace
Contact Courtney to book your holiday.
Courtney was a perfect example of what a travel agent should be. Welcoming, knowledgeable and attentive to our requirements. Booked our holiday efficiently and explained the contents of the documents in an easy to understand manner.
June 28, 2026
Reply from Hays Travel - Halifax
Thank you Neil for your amazing feedback , much appreciated -Kind Regards Hays Travel
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