Hannah was amazing. It has taken me a while to get this holiday booked due to changes in our preferences, But Hannah stuck with me and kept changing her searches to suit our group. She found us a grea... See more
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Hannah was first class taking calls late yesterday evening and putting our minds at rest that we had found the perfect holiday and we were delighted that she went into every detail possible . wonde... See more
I have booked my holidays through Hannah Prosser at Hays Travel for years and have always received brilliant service . I know I have nothing to worry about when I book and just look forward to my holi... See more
Company replied
Would highly recommend Hannah Prosser. We booked our first cruise with Hannah and she was extremely knowledgeable and guided us with what we needed to book. Hannah took plenty of time to talk through... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Prosser, CF63, Barry, United Kingdom
- 1446334026
4.9
Excellent
347 reviews
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Reply from Hays Travel - Hannah Prosser
Thank you for the 5* review!
Super fast and efficient service from…
Super fast and efficient service from Hannah, I messaged her on a Sunday morning thinking she would respond on Monday but no, straight back at me with an answer and exact quote for my cruise and of course less than we had been quoted online highly recommend!
November 3, 2024
Unprompted review
Reply from Hays Travel - Hannah Prosser
Thank you for a fantastic review! One of the benefits of using a Personal Travel Consultant is we are often available when stores or call centres are closed...we are available for your holiday from start to finish.
Hannah is really informative and makes…
Hannah is really informative and makes sure you have all the details of everything you need! Very professional and friendly
November 17, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for a great review.
Friendly & professional
I spoke to Hannah, concerning a holiday that I was looking to book . She was very friendly & professional throughout the process . Very informative & explained each stage of the booking.
November 20, 2024
Reply from Hays Travel - Hannah Prosser
Thanks for taking the time to leave a great review.
Incredible service
Hannah was super super helpful, very transparent with expectations and what was realistic for our group (all male stag do) and budget. Overall a super easy experience and Hannah secured us a wicked deal.
November 8, 2024
Reply from Hays Travel - Hannah Prosser
Thanks for the great review! It really was a bargain!
Hannah was excellent and very helpful…
Hannah was excellent and very helpful and nothing was too much trouble
October 29, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to review! I appreciate the support.
Fantastic
Fantastic, efficient, took all the leg work away from us! Found brilliant options, responded quickly to queries. Always professional and so helpful, knowledgeable and trustworthy!
Thank you Hannah!
October 31, 2024
Reply from Hays Travel - Hannah Prosser
Thank you all for booking another fantastic family holiday with me!
My own personal travel agent.....
I've used Hannah twice now to book my holidays and I'll be going to her for all my travel in the future. I highly recommend her to my friends, I refer to her as my own personal travel agent as she really does make it feel personal.
October 15, 2024
Reply from Hays Travel - Hannah Prosser
Thank you again for another 5* review and for booking another fabulous trip! You both have so much to look forward to!
Helping to decide the best for what customers need
Very helpful, explained options well. Offered advice when asked about various things.polite and kind experience in the field of holidays suited for individuals needs.
October 24, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the lovely review. It really is appreciated.
Booked another holiday with Hannah…
Booked another holiday with Hannah Prosser, the booking was made stress free, my partner has disabilities, the extras added where superb, and no bother at all, thank you once again.
October 11, 2024
Reply from Hays Travel - Hannah Prosser
Thank you again for booking with me, it's a pleasure to help you find the right holiday!
Hannah made it so easy for us to book…
Hannah made it so easy for us to book also she was very understanding and helpful to two very inexperienced travellers We would definitely recommend Hays Travel
September 14, 2024
Top service yet again!!!
September 8, 2024
Reply from Hays Travel - Hannah Prosser
Thank you again for booking with me, it's a pleasure to help you find the right holiday!
Big Thank You!
Big Thank You to Hannah for helping me plan my special trip for my 40th. Very helpful, and provided me with all the information extremely quickly.
Will definitely be booking with Hannah again in the future.
August 12, 2024
Reply from Hays Travel - Hannah Prosser
Such a fab 40th celebration on countdown! A great way to celebrate! Thank you for a 5* review.
Hannah was so helpful and got me a…
Hannah was so helpful and got me a great deal. Couldn't of asked for anymore
July 19, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the review! You had an absolute bargain!
Hannah is amazing
Hannah is amazing, goes above and beyond! Not only is she phenomenal with booking our holiday, it’s the extra pieces of advice, recommendations and knowledge about our location is so helpful…always goes the extra mile!
July 13, 2024
Reply from Hays Travel - Hannah Prosser
Aw...Thank you for such a fab review! I really do appreciate it...I'm sure you'll all have a great time!
Excellent service as always
Excellent service as always. I have booked several holidays through Hannah who always gives first class service. Please book through Hannah, she will work her magic and get you the best holiday for your family.
July 3, 2024
Reply from Hays Travel - Hannah Prosser
It is always a pleasure! Thanks again for all your support and recommendations.
Hannah Prosser from hays travel sorts…
Hannah Prosser from hays travel sorts all my holidays out. I wouldn’t have anyone else 🙂
June 30, 2024
Reply from Hays Travel - Hannah Prosser
Thank you...some more great holidays to look forward to!
Hannah was again super helpful and…
Hannah was again super helpful and reassuring. Another positive experience
July 7, 2024
Reply from Hays Travel - Hannah Prosser
Thank you again for your support and the 5 star review.
Amazing experience
Amazing experience, excellent knowledge and communication. Fantastic customer care. Will return to Hannah for every holiday booking.
July 1, 2024
Reply from Hays Travel - Hannah Prosser
Thank you again for your continued support and the 5 star review.
Cruise with disabled facilities
Hannah was so helpful in every way. I needed a disabled room with very short notice and only a few dates which Hannah managed perfectly. I would definitely recommend using this service.
June 28, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a 5* review....it is an absolute pleasure to help you get this holiday just right for you and family.
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