Hannah was amazing. It has taken me a while to get this holiday booked due to changes in our preferences, But Hannah stuck with me and kept changing her searches to suit our group. She found us a grea... See more
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Hannah was first class taking calls late yesterday evening and putting our minds at rest that we had found the perfect holiday and we were delighted that she went into every detail possible . wonde... See more
I have booked my holidays through Hannah Prosser at Hays Travel for years and have always received brilliant service . I know I have nothing to worry about when I book and just look forward to my holi... See more
Company replied
Would highly recommend Hannah Prosser. We booked our first cruise with Hannah and she was extremely knowledgeable and guided us with what we needed to book. Hannah took plenty of time to talk through... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Prosser, CF63, Barry, United Kingdom
- 1446334026
4.9
Excellent
347 reviews
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Fantastic Service
Hannah provides great customer service. Hannah was incredibly helpful and responsive. I will definitely be booking with Hannah again.
March 28, 2025
Reply from Hays Travel - Hannah Prosser
Another fantastic trip to look forward to! Thank you again!
Reply from Hays Travel - Hannah Prosser
Thank you for the the 5 star review!
Hannah answered all our questions as…
Hannah answered all our questions as it's our first cruise and we had lots of questions nothing was too much trouble. Hannah was very helpful provided us with lots of information and our telephone conversations were never rushed.
March 20, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for such a fabulous review!
First time booking with Hays
We've known Hannah for a few years, but this is the first time we've booked a trip through her. She made the entire process seamless, clearly explaining everything we were booking and what to expect.
March 20, 2025
Reply from Hays Travel - Hannah Prosser
Thank you both for booking a great family trip with me..a lovely hotel choice!
Fantastic service as always from…
Fantastic service as always from Hannah. Communicates brilliantly and answers every question with outstanding knowledge. Hannah's enthusiasm to arrange the perfect holiday is amazing and I will continue to go to Hannah for all my holidays. Fully recommended.
March 19, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for the 5 star review! Also thank you, for your unwavering support over the last 25 years, be it when I was in store or now as a Personal Travel Consultant.
Great service
From the Maldives, to Dubai, to the Caribbean, to Mexico…. As always, my indecisiveness is never a problem for Hannah!
March 6, 2025
Reply from Hays Travel - Hannah Prosser
Thank you! It's never a chore looking at some of the stunning destinations and hotels you'd like to visit!
Fantastic personalised service from…
Fantastic personalised service from personal travel advisor Hannah Prosser. She went above and beyond my expectations and never seemed to stop working! She nabbed us a great deal on a luxury cruise for my Big Birthday, and as novice cruisers, Hannah was really informative about best cabin decks and positions. Thank you Hannah, we’ll raise a glass to you with our all-inclusive champagne!
February 25, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for choosing me to play a small part in this exciting celebration, Such a fabulous way to celebrate on board
Silver Ray!
Reply from Hays Travel - Hannah Prosser
Thank you for booking another fabulous cruise with me and leaving a great review.
The service Hannah gives is excellent.
All questions/queries answered promptly and everything taken care of.
February 13, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking another fabulous cruise with me and leaving a great review.
Hannah Prosser was fantastic she really…
Hannah Prosser was fantastic she really helped guild me through my booking. As it is my first cruise she answered all my questions and gave me information about things I haven't even thought of yet. She has an huge amount of experience, that really shines through when I spoke to her. I would definitely recommend and I will be booking again.
January 30, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for such a great review...it was an absolute pleasure helping you with the excitement of your first cruise...the first of many I'm sure!
Made things so easy for me and got a…
Made things so easy for me and got a great deal. Very happy
January 31, 2025
Reply from Hays Travel - Hannah Prosser
Thanks for the great review!
Hannah was extremely helpful and…
Hannah was extremely helpful and knowledgeable. Nothing was too much trouble.
Hannah was recommended to us and we would definitely recommend her to others and book future holidays with her.
January 30, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for great review! My small business is based on recommendations.
Reply from Hays Travel - Hannah Prosser
Thank you!!!!
This was my third holiday I booked with…
This was my third holiday I booked with Hannah for this coming year , will definitely be booking more soon .
January 5, 2025
Reply from Hays Travel - Hannah Prosser
Thank you so much for entrusting me with yet another fab holiday!
Hassle free booking.
Booking our holidays with Hannah is always hassle free and easy. Hannah is so knowledgable and helpful we won’t book with anybody else.
January 7, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for leaving such a kind review!
Holiday Booking
Hannah was so helpful and very responsive to all the questions I asked. She made the whole process so smooth and I would recommend anyone to use Hannah to book their holiday.
January 1, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for a great 5 star review!
Hannah Prosser was exceptional again
Hannah Prosser was exceptional again - the perfect holiday selected and booked in no time at all!
December 31, 2024
Reply from Hays Travel - Hannah Prosser
Thanks again for booking with me and leaving another great review!
Easy booking with Hays
Hannah at Hays Travel was so easy to communicate with.
Everything was so easy to book and if I did have any queries, Hannah was on hand to answer them pretty much straight away.
December 22, 2024
Reply from Hays Travel - Hannah Prosser
Thanks for the 5* Review!
Hannah Prosser
Hannah Prosser. Informative and prompt with answers throughout the booking and payment process.
V. Helpful.
December 19, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the 5* review!
26 People trip
Dealing with 26 people on trip is hard enough, Hannah made the booking process so so easy, the area the hotel is spot on for our needs.
Cant thank her enough for taking all the stress out.
If you need a trip small or big Hannah is the woman to sort.
Thank you again
Jon
November 21, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for using me again to book your break! It's always a pleasure. Groups are never easy for the organiser so I hope to make it as easy as possible.
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