Hannah was amazing. It has taken me a while to get this holiday booked due to changes in our preferences, But Hannah stuck with me and kept changing her searches to suit our group. She found us a grea... See more
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Hannah was first class taking calls late yesterday evening and putting our minds at rest that we had found the perfect holiday and we were delighted that she went into every detail possible . wonde... See more
I have booked my holidays through Hannah Prosser at Hays Travel for years and have always received brilliant service . I know I have nothing to worry about when I book and just look forward to my holi... See more
Company replied
Would highly recommend Hannah Prosser. We booked our first cruise with Hannah and she was extremely knowledgeable and guided us with what we needed to book. Hannah took plenty of time to talk through... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Prosser, CF63, Barry, United Kingdom
- 1446334026
4.9
Excellent
347 reviews
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Hannah is incredible
Hannah is the best travel agent around. So helpful, patient and her aim is to always give her clients the best holiday they can have. One truly remarkable lady who is incredible at her job xxxxxx
July 26, 2025
Reply from Hays Travel - Hannah Prosser
Wow! Thank you so much for such a lovely review!
5 ⭐️⭐️⭐️⭐️⭐️ service
The whole process was so uncomplicated, thanks to Hannah’s knowledge and information.
Already had price options through within a few hours of enquiring to book New York 26. Truly a 5 ⭐ ⭐️⭐️⭐️⭐ service
July 24, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking and enquiring already about the next one!
Brilliant holiday bookings
Always have great service with Hannah Prosser from Hays Travel she always finds the holiday we want at the best price
July 13, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for thinking of me for another great holiday booking!
Highly recommend this company
Highly recommend this company. Hannah was friendly and very helpful
Made the booking very easy
July 15, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a review, It was a pleasure helping you arrange for Wimbledon next year!
This is our second time booking through…
This is our second time booking through Hannah at Hays and she goes over and above every time! Will continue to keep coming back to her as booking is so easy and stress free.
July 14, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking another great family holiday with me!
Hannah was super helpful and had our…
Hannah was super helpful and had our best interest at heart!
Thank you for helping us book our first family holiday Hannah
July 10, 2025
Reply from Hays Travel - Hannah Prosser
It was an absolute pleasure...thank you for booking with me.
Very helpful & informative nothing too…
Very helpful & informative nothing too much trouble.
June 17, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking and leaving a 5* review!
I gave Hannah a rough idea of what we…
I gave Hannah a rough idea of what we were looking for and a budget, and she took all the information into consideration before giving us different options which we were able to tweak. She was always friendly, polite and full of useful advice!
June 8, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a great review...it was a pleasure helping you plan such a great trip.
Reply from Hays Travel - Hannah Prosser
Thank you for the 5 star review!
Hannah is very patient and extremely helpful…
Hannah is very patient and extremely helpful. I tend to ask so many questions when booking a holiday and she made me feel that nothing was too much trouble for her. Thank you ☺️
June 9, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking another lovely break! I always try to encourage questions to ensure we get everything to your wishes before booking.
Have used Hannah numerous times to book…
Have used Hannah numerous times to book my holidays as have special requirements. Always happy to go the extra mile and find what suits me best. I’m good on internet but still can’t compete with what Hannah can find. So booking holidays is now so easy for me and hassle free. Highly recommend
June 11, 2025
Reply from Hays Travel - Hannah Prosser
Thanks again for another holiday booking.
Great customer service
Great customer service, very helpful, Hannah was brilliant, nothing was too much trouble and everything was explained in detail, very happy customer
June 7, 2025
Reply from Hays Travel - Hannah Prosser
Thank you so much for taking the time to leave a great review!
Booked again with the lovely Hannah
Booked again with the lovely Hannah, nothing is too much trouble, wouldn’t book with anyone else 5/5
May 30, 2025
Reply from Hays Travel - Hannah Prosser
Thank you again for booking another lovely holiday with me! Your ongoing support is really appreciated.
Friendly, helpful service!
Hannah was extremely helpful and patient. She provided us with some fantastic options for what will hopefully be an amazing family holiday. Thank you so much.
May 27, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a review...I really appreciate it.
Reply from Hays Travel - Hannah Prosser
Thank you for a 5* Review...being a Personal Travel Consultant allows me to provide you with answers and recommendations to questions you may not have found online.
10/10 service 👏🏽
Brilliant service from Hannah - answered lots of questions regarding the cruise, looking at different dates/prices making sure to find us the best deal! Would highly recommend and would definitely use Hannah again! 🤩
April 29, 2025
Reply from Hays Travel - Hannah Prosser
Thanks for booking and a great review! It's always best to ask questions and ensure we find the right option to suit you before you book.
Phoned Hannah told her what we was…
Phoned Hannah told her what we was looking for within a hour it was all booked and we are looking forward to our holiday
May 4, 2025
Reply from Hays Travel - Hannah Prosser
The countdown is on!!!!
Very helpful on choosing my holiday ver…
Very helpful on choosing my holiday ver professional service thank you
April 26, 2025
Reply from Hays Travel - Hannah Prosser
Thank you for booking with me again & for all the recommendations you have sent my way.
Very helpful
Very helpful , agent took the pressure off booking , outstanding service by Hannah
April 17, 2025
Reply from Hays Travel - Hannah Prosser
Thank you....using a personal travel consultant like myself should make the whole process stress free and enjoyable - all you need to do now is countdown the days!
From the enquiry to the booking to the…
From the enquiry to the booking to the going
Hannah is so efficient and helps in anyway possible
April 2, 2025
Reply from Hays Travel - Hannah Prosser
Thank you again for booking with me, a wedding in Italy will be such a memorable celebration!
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