Hannah was amazing. It has taken me a while to get this holiday booked due to changes in our preferences, But Hannah stuck with me and kept changing her searches to suit our group. She found us a grea... See more
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Hannah was first class taking calls late yesterday evening and putting our minds at rest that we had found the perfect holiday and we were delighted that she went into every detail possible . wonde... See more
I have booked my holidays through Hannah Prosser at Hays Travel for years and have always received brilliant service . I know I have nothing to worry about when I book and just look forward to my holi... See more
Company replied
Would highly recommend Hannah Prosser. We booked our first cruise with Hannah and she was extremely knowledgeable and guided us with what we needed to book. Hannah took plenty of time to talk through... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Prosser, CF63, Barry, United Kingdom
- 1446334026
4.9
Excellent
347 reviews
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Excellent
Excellent. Sorted in no time at all without any fuss. Would go to Hannah time after time to sort our holidays out.
February 8, 2024
Reply from Hays Travel - Hannah Prosser
Thank you! I'm here to make the holiday process easier for you from start to finish.
Amazing and so helpful
Hannah helped with finding exactly what was wanted. She always goes above and beyond, could nor recommend her enough!
February 7, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the great review! Always a pleasure...you're gonna have a great time!
Reply from Hays Travel - Hannah Prosser
Thank you! A benefit of booking with a Personal Travel Consultant (PTC)
Girls holiday
Hannah is very patient and looks for the best of we can afford. I need specific eg wet room and walk in pools and she found them
January 20, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a review! Glad I could help you again for another great trip.
Very helpful service and was able to…
Very helpful service and was able to find cheapest price on holiday
January 18, 2024
Reply from Hays Travel - Hannah Prosser
Thank you! Glad I could help again find the holiday you wanted at a great price!
Hannah was and has been really helpful…
Hannah was and has been really helpful and patient finding us exactly what we wanted and needed for a family holiday.
Couldn’t recommend Hannah highly enough
January 12, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the kind review! It's my pleasure to help you all again with this great break.
Amazing service
Hannah is Amazing! Nothing is to much trouble and she is very knowledgeable. Her patience and professionalism is second to none. We highly recommend Hannah for all your holiday needs.
January 12, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for such a great review, it's much appreciated.
Told Hannah what we were looking for &…
Told Hannah what we were looking for & she took care of the rest.
January 8, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for a great 5* review!
Expert knowledge of all aspects of holidays right through to booking process.
Expert knowledge of all aspects of travel and booking process.
January 1, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for your kind review and support!
Cruise booking
Hannah was really knowledgeable and professional and was able to book our cruise for us at a reasonable price. Hannah was recommended by a friend and I am really happy with the service she provided.
January 5, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to leave a review and for getting in touch to book, I appreciate it
Fantastic service
Fantastic service. Goes above and beyond too help you find exactly what you want.
January 4, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for booking and leaving a 5* review
We found the travel agent that dealt…
We found the travel agent that dealt with our request for details on cruise holidays,very helpful,pleasant,
and very knowledgable about questions we were asking. We will certainly use (Hannah Prosser) again to help us with bookings we may request in the future. Thank you Hannah.
January 2, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for the kind review!
Amazing customer service!
January 1, 2024
Reply from Hays Travel - Hannah Prosser
Thank you for your 5 star review!!!
Reply from Hays Travel - Hannah Prosser
Thank you for a great review! I really appreciate it.
Amazing service from Hannah
Amazing service from Hannah, dealt with our enquiry outside of office hours, provided all the information needed, and made sure we fully got to book the experience that we wanted.
Booked a great room and provided a video of all the cruise has to offer.
Outstanding service.
November 21, 2023
Reply from Hays Travel - Hannah Prosser
Thank you for such a great review!
Hannah was amazing.
Hannah was amazing.. found us the best deal.. was extremely helpful x
October 28, 2023
Reply from Hays Travel - Hannah Prosser
Thank you for the 5* review!
Made booking a holiday so easy
Made booking a holiday so easy! Advised of what we wanted and Hannah found us the perfect one straight away, booking was done In 5 mins, highly recommend!
November 2, 2023
Reply from Hays Travel - Hannah Prosser
Glad I could help find you the perfect break! Thank you for the review.
DREAM Roadtrip through the Canadian Rockies!
We cannot thank Hannah enough for planning our DREAM road trip through the Canadian Rockies. Not only did she adapt the trip to our wants and needs but she also helped with any travel documents or information we needed before and throughout the duration of our trip. We haven’t booked with Hays before but the payment plan was easily set up with Hannah and we would 100% book with again - and I’m pretty sure we will sooner rather than later!
As for the holiday it was literally our dream trip. We flew into Calgary and hired a car from the airport which was super easy especially since James decided to upgrade to his dream Jeep. On our adventure we visited Jasper, Yoho National Park, Lake Louise/Moraine and ended our trip in Banff and even the weather was on our side pretty much the whole time. We managed everything on our itinerary, saw lots of wildlife and hiked our little legs off til we couldn’t anymore! We can’t thank you enough Hannah for making our dream trip a reality!
October 5, 2023
Unprompted review
Reply from Hays Travel - Hannah Prosser
Such a lovely review! Thank you so much for taking the time write a detailed account.
It was such a pleasure to help you both fine tune this dream holiday...especially with the inspiration from Race The World. I'm so pleased that everything went to plan but I can't take credit for the abundance of wildlife! I'll look forward to helping you both plan the next trip.
Reply from Hays Travel - Hannah Prosser
Thank you again for booking with me and taking the time to leave a a kind review.
Reply from Hays Travel - Hannah Prosser
Thank you for taking the time to review!
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