Always a great experience booking with Heather or her team. They make it simple and are so quick to respond to your enquiry initially then booking with them is so easy. Would never use anyone else.
Location
Switch locationPersonal Travel Consultant Heather Walker, TS17 Stockton On Tees, GB
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See what reviewers are saying
We had the absolute best experience booking our holiday thanks to Heather from Hays Travel. She was amazing from start to finish—so patient, friendly, and nothing was ever too much trouble. We chang... See more
Heather Walker at Hays Travel booked us the most amazing holiday to Rome, Italy, to celebrate my 50th birthday. We always book our holidays with Heather as she never fails to deliver the best holidays... See more
Company replied
Heather has been sorting our holidays for years! She has so much knowledge on different places and is always open to further questions. She has the patience of a saint with me being particular about w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Walker, TS17, Stockton On Tees, United Kingdom
- 01642 918259
5.0
Excellent
593 reviews
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Heather is always helpful and responds…
Heather is always helpful and responds quickly, this is the first booking I've made it was quick and easy to get sorted :) thank you Heather , excited for our little break!
April 18, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for booking with me :)
Love dealing with Heather
Love dealing with Heather. Always makes things so easy and keep you up to date with everything
April 16, 2025
Reply from Hays Travel - Heather Walker
Aww thanks for your kind words :)
Booked through Heather walker for…
Booked through Heather walker for years, all my family book through her as well, she's very helpful, answers all questions, nothing is to much. Peace of mind when booking through Heather. Definitely 5 star rating from me. Would highly recommend
April 2, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for your continued support :)
Heather is brilliant
I always book with Heather, she is brilliant and always does her very best for me to enjoy a great holiday at a reasonable price
April 4, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for your continued Support :)
Heather is so helpful and makes the…
Heather is so helpful and makes the full holiday experience so much more relaxing.
April 2, 2025
Reply from Hays Travel - Heather Walker
Thanks for the great feedback :)
3rd holiday booked through Heather!
This will be our 3rd Holiday booked through Heather (Turkey, Benidorm, now Tenerife) - Wouldn't use anyone else at all. Been an amazing service throughout.
April 2, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the lovely feedback and of course Thank you for your continued support :)
Perfect holiday
I booked through heather walker as I was recommended her from my cousin, from start to finish she went above and beyond trying to get me the perfect holiday even though this meant we looked over a number off days at various places as I was unsure where to go, regardless off that she was polite and helpful through the whole booking, communicating with me and letting me choose my holiday but with help from herself on what the destination and hotel was like, I would definitely use heather again in the future
March 18, 2025
Reply from Hays Travel - Heather Walker
THANK YOU SO MUCH FOR TRUSTING IN ME TO HELP PLAN YOUR HOLIDAY :)
Hi We always book with hays very…
Hi We always book with hays very friendly and helpful nothing is to much trouble and great prices also Heather goes above and beyond .
March 10, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the kind words and of course for booking with me x
Super efficient and great communication…
Super efficient and great communication whilst booking the holiday. Always happy to tweak the holiday to suit.
March 15, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for booking with me and the great feedback :)
Grateful
Everything heather has done for us from booking the holiday to booking our seats together to changing another holiday I'm so grateful.
Heather took the stress away from me trying to do this.
March 12, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the lovely feedback :) x
Surprise birthday trip!!
Booked a surprise trip for my husbands 40th birthday. Heather was amazing, really quick to answer any queries/ questions and nothing was too much trouble. The whole process was quick, easy and stress free. I was recommended Heather by a friend and I will 100% use her again when booking future trips and would most definitely recommend to friends and family!!
February 25, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for booking with me :) and of course for the great feedback x
Great service as always by Heather
Heather is always very helpful and answers all enquiries very quickly and professionally.
I've booked alot of my holidays with Heather & will continue to do so for all future holidays.
March 3, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for your continued support :)
very helpful and will try to help i
very helpful and will try to help i. any which way they can
February 25, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather Walker at Hays
Second time booking a holiday through Heather. She always provides a good and friendly service! Couldn’t recommend booking your holidays through her more! Thanks so much!
February 12, 2025
Reply from Hays Travel - Heather Walker
Thank you so much, always a pleasure :)
How Lovely to Have a Travel Agent Who Is Genuinely Excited To Make Your Holiday Dreams Come True
Noticed my holiday of a lifetime by chance and received all of the necessary information and booked the holiday for a big birthday. The entire process was so easy and with Kirsty looking after me, I felt in safe hands. She was efficient, professional and friendly and her excitement for me was absolutely genuine.
February 13, 2025
Reply from Hays Travel - Heather Walker
Absolutely made my day reading this, thank you for such lovely feedback. I will be sure to pass your comments over to Kirsty, I am lucky to have her on my team :) Thanks so much for booking with us - Heather x
Excellent service.
So friendly, knowledgeable and professional. Booked a holiday with extra day passes for nearby attraction in half a hour max. Price was exceptionally cheap for a top hotel and great flights.
February 11, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for booking with us :) I will be sure to pass your kind words on to Vicki too!, Many Thanks Heather & Team
Reply from Hays Travel - Heather Walker
Thanks so much for booking with me :)
Heather always goes out of her way to…
Heather always goes out of her way to find us the best deal and tailors our holiday to suit us as a family . She is incredibly professional, knowledgeable and helpful when it comes to planning our holidays. I wouldn’t go anywhere else. Thanks Heather .
January 30, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for your kind words and of course for your continued support :)
Knowledgeable and helpful
Very helpful helping us choose a holiday, gave us options to look at.
All info and confirmation sent by email and there if we have any questions.
January 30, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for booking with me :)
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