Always a great experience booking with Heather or her team. They make it simple and are so quick to respond to your enquiry initially then booking with them is so easy. Would never use anyone else.
Location
Switch locationPersonal Travel Consultant Heather Walker, TS17 Stockton On Tees, GB
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See what reviewers are saying
We had the absolute best experience booking our holiday thanks to Heather from Hays Travel. She was amazing from start to finish—so patient, friendly, and nothing was ever too much trouble. We chang... See more
Heather Walker at Hays Travel booked us the most amazing holiday to Rome, Italy, to celebrate my 50th birthday. We always book our holidays with Heather as she never fails to deliver the best holidays... See more
Company replied
Heather has been sorting our holidays for years! She has so much knowledge on different places and is always open to further questions. She has the patience of a saint with me being particular about w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Walker, TS17, Stockton On Tees, United Kingdom
- 01642 918259
5.0
Excellent
593 reviews
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Helpful and informative
I contacted Heather after seeing so many recommendations and she was really helpful. She explained everything in detail and made the process of booking really easy which explains why so many people leave brilliant reviews.
June 4, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Always book with Heather
95% of our holiday bookings are always done with Heather. Always gives a great deal, and goes beyond to help. Highly Reccomended.
June 2, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Fantastic
Heather was fabulous!
She gave us all the info we needed and more!
She even proceeded with our booking late on a Sunday night so we were able to get our accommodation at a fantastic price!
We are really looking forward to our break in October!
June 1, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for booking with me
As always Heather finds the hidden gems…
As always Heather finds the hidden gems at great prices - nice little break
May 20, 2025
Reply from Hays Travel - Heather Walker
Many thanks for the great feedback :)
Booked a holiday with heather before
Booked a holiday with heather before
Very lovely professional efficient
Always delivers !
May 25, 2025
Reply from Hays Travel - Heather Walker
Thanks so much :)
Heather is always patient and very…
Heather is always patient and very helpful would highly recommend if looking for a holiday
May 25, 2025
Reply from Hays Travel - Heather Walker
Thanks fo rthe great feedback :)
I have used Heather for many years for…
I have used Heather for many years for my family holidays, Heather always goes above and beyond for us and we would not use anyone else
May 16, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for your continued support :)
Supportive Travel Consultant . Heather Walker
We have used HAYS TRAVEL several times and have always made contact with Heather to assist us with our booking. We find her to be very helpful and supportive ( I like paper copies of the tickets … older customer 🤷🏻♀️) and Heather has always been accommodating with this request.
Thank you Heather
May 16, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Fantastic service again from heather…
Fantastic service again from heather would recommend highly
May 16, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for your kind words :)
Heather Walker Superstar
Heather has dealt with me and my wife for numerous years we wouldn't use anyone else to date.
She deals with god knows how many enquiries during the working day and also weekends
However, this lady goes beyond our expectations and always provides 100% assistance and assurance.
We will book many many more holidays with her without fail. A credit to Hays.
May 16, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for your continued support - It means the world!
5 star!
Heather couldn’t do enough to help me find my perfect break, gave me different options to help me make a decision.
I would definitely book through Heather again.
May 5, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the lovely feedback :)
Heather is just excellent
Heather is just excellent, book all my holidays through her. Response time excellent and finds me the best deals.
May 13, 2025
Reply from Hays Travel - Heather Walker
Thanks as always for booking with me :)
Quick and easy
Quick and easy, Heather was really helpful and answered our questions in a lovely and friendly way.
May 2, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather
Heather, was so lovely & professional when we booked a last minute holiday to Kos. I was a little apprehensive not booking face to face however I needn’t have worried. Thank you
May 6, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for trusting in me to book your holiday :)
The speed of reply when getting quotes…
The speed of reply when getting quotes is so quick nothing is any trouble not much difference in price to be honest but does save time having to go to a shop
May 4, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Excellent service
Heather finds us the perfect holiday every time
Wouldn’t use anyone else !
Thank you 🤩
April 27, 2025
Reply from Hays Travel - Heather Walker
Aww thank so much for the continued support :)
Heather & Claire are fantastic
Both Heather & Claire tried there hardest to find us a great plcae to go . Eventualy found one for us after a few changes. They couldnt have done a better job . They are fantastic and a great asset to Hays travel so thank you very very much for all your help . Cheers paul johnston
April 25, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for the lovely feedback Paul and of course thank you for booking with us :)
Heather was really helpful re assuring…
Heather was really helpful re assuring me of things I needed. Would deffo book with Heather Walker again.
April 17, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather is great
Heather is great ! She sorted all our travel needs out it’s the not the first time I have booked with Heather
April 20, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
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