Hays Travel - Heather Walker Reviews 

Heather is always so helpful, knowledgeable about the process and gets the best price. Little tips like helping us with seats on the plane (saved us £95) and doing the online check-in are a great help!

Iv booked a good few holidays of heather and Vicki of hays and iv loved every one of them thank yous lovely ladies for always looking after me x

Quick response and were happy to help. Saved me further money on a couples holiday for 2026.

I’ve used Heather from Hays to help with my holidays for 7 years I never go anywhere else. Invaluable advice, knows what I want for my solo trips and holidays with my children - easy booking, good communication and always helpful.

Thank you! 👏

Easy quick service and wanted to find the best price for a great holiday.

Heather is amazing! I have booked through her multiple times now and every single time she’s smashed it. Always available to chat and help and answer any questions. Put my mind at ease the first time ever booking my own holiday and made sure I had every bit of support I needed

Really helpful

This is our 3rd holiday we have booked with Hays using Heather Walker and its the most efficient, super quick, stress free, excellent customer service. We text or email Heather with examples of where we would like to go and possible dates and she always comes back with amazing results.

Absolutely fantastic service! Messaged the page with my requirements hour later holiday all booked and paid for and documents received! So easy and efficient, very friendly and an absolute asset to the industry! Will definitely recommend and return in the future!

Absolutely brilliant service, competitive price and great communication, thank you Heather :)

Heather you were excellent in finding us an alternative date and flights for our holiday when our first choice was unavailable.

Very helpful

I book my holidays with heather she is very friendly goes above and beyond I can be a fussy customer but she has patience will look for deals for me I have booked Portugal krakow Egypt with her in past and now just booked Tunisia and Prague she was so helpful always polite keep up ur hard work heather

Heather was so helpful and patient with me, thankyou so much

Hassle free booking

Heather was brilliant from start to finish. She looked for a deal I had seen elsewhere then I asked for alternatives because of some reviews and she found me some other great deals. Second time I've used Heather now and was easy and straightforward. Thanks very much!

I contacted heather after seeing a post on her social media page. Heather replied and was very helpful. Our holiday was booked quickly with no issues. Will definitely use again

Our travel agent Heather was fantastic, sorted us with holiday we wanted for the price we wanted. Heather went over and beyond to help us. Great communication and helped to answer any questions I had. Would definitely recommend Heather and will contact her when going on our next trip. Looking forward to our holiday in August.

Heather is so helpful and knowledgable about local areas. She ensures the best deals and is always super friendly.

Heather is amazing she always listens to what we want & helps us find a package which is right for us. I would recommend Heather to everyone she really is fantastic, she’s our go to person when looking for a holiday.