Always a great experience booking with Heather or her team. They make it simple and are so quick to respond to your enquiry initially then booking with them is so easy. Would never use anyone else.
Location
Switch locationPersonal Travel Consultant Heather Walker, TS17 Stockton On Tees, GB
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See what reviewers are saying
We had the absolute best experience booking our holiday thanks to Heather from Hays Travel. She was amazing from start to finish—so patient, friendly, and nothing was ever too much trouble. We chang... See more
Heather Walker at Hays Travel booked us the most amazing holiday to Rome, Italy, to celebrate my 50th birthday. We always book our holidays with Heather as she never fails to deliver the best holidays... See more
Company replied
Heather has been sorting our holidays for years! She has so much knowledge on different places and is always open to further questions. She has the patience of a saint with me being particular about w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heather Walker, TS17, Stockton On Tees, United Kingdom
- 01642 918259
5.0
Excellent
593 reviews
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I messaged Heather with my wish list…
I messaged Heather with my wish list and Heather got back to me the same day with a variety of options. I managed to book a surprise weekend away for my partner within 2 days, which is a big weight off my mind.
October 22, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Very helpful
Heather helped my find the perfect holiday again,always very helpful and patient 😊
October 22, 2025
Reply from Hays Travel - Heather Walker
Thanks as always :)
Catered for all our requests
Catered for our requests resort, location star rating all perfect.
Good savings and all checked in with no stress.
October 17, 2025
Reply from Hays Travel - Heather Walker
Thank you for the great feedback :)
Heather made us feel as ease
Heather made us feel as ease , and kept in touch with any questions . Very excited for our holiday , thanks to heather .
October 15, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for booking with me :)
Great customer service even late on a…
Great customer service even late on a Saturday night.
October 20, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for your support as always :)
Ive booked with Heather Walker on a…
Ive booked with Heather Walker on a number of occasions, world class service as always, highly recommended to book all your travelling needs.
October 20, 2025
Reply from Hays Travel - Heather Walker
Thank you so much :)
The whole experience was made by…
The whole experience was made by Heather , who goes over and above to ensure we get the right holiday. Not only that , Heather gives advice from her own experience and expertise in her field of trade.
We don’t always know where we want to go , just how and what we want when we get there. Heather takes all that on board and HELPS us find our holiday not just BOOK our holiday.
Where as other people doing the same job as Heather responded to messages saying
When you find your holiday and you have the deposit message back 🤷♂️
Heather is an absolute asset to hays travel and somone I will go back to time and time again
Thanks
October 15, 2025
Reply from Hays Travel - Heather Walker
This right here is why I love my job :) I appreciate you booking with me - thanks so much
Heather has been so helpful
Heather has been so helpful, she got a really good deal for us, and answered any questions promptly.
Will definitely use Heather again for future holidays.
October 7, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for the lovely feedback :)
Fabulous travel consultant
Heather provides an excellent personal service. She is prompt, professional & goes above & beyond to meet the needs of her customers. Highly recommend.
October 8, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Holiday of a lifetime
Lovely lady that I messaged and very helpful and informative all sorted out in no time.
October 3, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the lovely feedback :)
Heather is amazing she always puts her…
Heather is amazing she always puts her customer's first and works hard to get them.the best deals. I would never book a holiday with anyone else
September 30, 2025
Reply from Hays Travel - Heather Walker
Thanks as always for your continued support :)
As usual a brilliant and experience…
As usual a brilliant and experience with Heather
September 30, 2025
Reply from Hays Travel - Heather Walker
thanks for the great feedback :)
Made booking a holiday stress free
Heather was very quick to respond to my messages, told me everything i needed to know, booked it hassle free and set up direct debit. It was so easy, I would highly recommend Heather and will definately be booking again through her.
September 29, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather is amazing and I won’t book a…
Heather is amazing and I won’t book a holiday with anyone else xx
September 14, 2025
Reply from Hays Travel - Heather Walker
Ah thanks Anna :)
The best
Booked through Heather again, always 1st class. Wouldn’t book with anybody else. Always know what we want, always gets us the best deals. She’s the best
September 10, 2025
Reply from Hays Travel - Heather Walker
Thanks so much as always - I appreciate you :)
Book all of our holidays with Heather…
Book all of our holidays with Heather at Hayes and she really is the best. Always works hard in finding us the best places and prices. We for 1 would never think of going anywhere else for our holiday requirements , the personal service is another level. We recommend to all our friends and family , Thankyou Heather for your fantastic service xx
September 9, 2025
Reply from Hays Travel - Heather Walker
Thank you so much for the continued support and of course for these lovely words :)
Vicki was really helpful getting us the…
Vicki was really helpful getting us the best price for our holiday, I would recommend always getting the best price they can
August 16, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather took the time to find the right…
Heather took the time to find the right holiday for me especially with my changing preferences.
Excellent and efficient service as always.
September 8, 2025
Really helpful and found us a holiday…
Really helpful and found us a holiday at the right price
September 7, 2025
Reply from Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Easy to book
As ever easy to book holiday Heather and Vicky very helpful and efficient. Would never book with anyone else.
August 24, 2025
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