After many days researching a cruise holiday I gave up and went into my local Hays travel agent who sorted everything out within an hour, hotel, flights and cruise. Very impressed with Natalie who cou... See more
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We decided to book a cruise for 2027 but were undecided as to whether our preferred cruise was suitable for us. Your representative moved heaven and earth to answer our questions and found an entirel... See more
Company replied
Nice was very helpful and even though she should have been on her lunch break fully explained and researched my holiday
Company replied
Spent a lot of time sorting out and booking a holiday with Jessica, who was an absolute star. Extremely helpful and couldn't do enough to make sure all the holiday questions were covered. An absolut... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 St Johns Road, SO30 4QU, Hedge End, United Kingdom
- 01489 790077
4.9
Excellent
927 reviews
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great service with a smile
November 2, 2025
Reply from Hays Travel - Hedge End
Thank you for your kind review. I am so pleased we were able to get this amazing holiday booked, I'm sure you will have an amazing time! - Nici
Very helpful and good to find for us…
Very helpful and good to find for us holiday price, hotel and right place for us
November 8, 2025
Reply from Hays Travel - Hedge End
Thank you so much for the lovely review! I'm glad we were able to find you a great holiday, I'm sure you both will have the best time.
Kind regards,
Mollie & Natalie
Very helpful
No waiting , friendly and experienced advisor who was very helpful and efficient . Also spoke to lady on money desk and she was very knowledgable about the type of currency I required
November 7, 2025
Reply from Hays Travel - Hedge End
Thank you so much for your 5* review. It was a pleasure to book your cruise for you and I hope you have an amazing time. - Kindest regards - Nici
As always Nici provides a first class…
As always Nici provides a first class service. Giving us exactly what we want, when we want it, wouldn’t consider ever going elsewhere
October 28, 2025
Reply from Hays Travel - Hedge End
Thank you so much for giving me a 5*. It was an absolutely pleasure booking your holiday for you. It does look amazing!! - Kindest regards - Nici
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Always made very welcome.
November 5, 2025
Reply from Hays Travel - Hedge End
Thank you so much for your lovely review, it was a pleasure to meet you and book your cruise. - Kindest regards - Nici
Excellent customer service and very…
Excellent customer service and very knowledgeable once again. Wouldn't book my holidays with anyone else.
October 22, 2025
Reply from Hays Travel - Hedge End
Thank you very much for giving me a 5* review, I am so happy to have booked your next holiday and at such a great price! - Nici
Reply from Hays Travel - Hedge End
Thank you so much for the lovely review! I'm glad we were able to help.
Kind regards,
Mollie
Hays travels was so helpful I fully…
Hays travels was so helpful I fully recommend them to my friends & family
Paul
October 21, 2025
Reply from Hays Travel - Hedge End
Thanks so much for giving us a 5* review, it means so much to us and I am really pleased we were able to help you with your booking. - Kindest regards - Nici
The staff in Hedge end southampton are…
The staff in Hedge end southampton are all professional friendly and very patient. All good at providing what you wish to achieve
October 26, 2025
Reply from Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your lovely comments on to Natalie!
Kind Regards, Leah :)
Excellent service
My experience working to find a holiday with Nici was excellent she so helpful and nothing too much and tries everything to find the best price and holiday you are looking for.
October 26, 2025
Reply from Hays Travel - Hedge End
Thankyou so much for your kind review, I will pass on your lovely comments on to Nici!
Kind Regards, Leah :)
This our third holiday with Hays
This our third holiday that we have entrusted Hays travel to organise for my partner and I.
I like their friendly staff who handle our enquiries in a cheerful and knowledgeable way. They always explain all the issues regarding the booking of Hotels, Resorts, travel and finance abroad.
I am pleased to say we have never had a problem dealing with the Hedge End branch. They are always helpful and are there to help book your holiday to take the pressure off yourself to piece together your own package. We are off to Tenerife in March 26 and we don't have to be concerned with anything but having a care free holiday.
October 19, 2025
Reply from Hays Travel - Hedge End
Thankyou so much for this lovely review, it is always a pleasure helping you get your holidays booked!
Kind Regards, Leah :)
HOLIDAY BOOKED…
Leah was lovely and so helpful and answered all our questions. Lovely atmosphere soon as you go in .
Booked holiday and would definitely recommend!!
October 25, 2025
Reply from Hays Travel - Hedge End
Thankyou so much for your lovely review, it was an absolute pleasure helping you get your family holiday to Gran Canaria all booked! Kind Regards, Leah :)
As always very good customer service
As always very good customer service, Leah was very helpful and polite.
October 23, 2025
Reply from Hays Travel - Hedge End
Thank you so much for your kind review, it was a pleasure helping you get your Shanghai and Singapore trip all booked!
Kind Regards, Leah :)
Reply from Hays Travel - Hedge End
Thank you for your 5 star review, it was a pleasure to get you booked. And you have 2 holidays to look forward to. Regards Steph
Very pleasant staff stress free booking…
Very pleasant staff stress free booking Stephanie made sure we were happy with everything
October 19, 2025
Reply from Hays Travel - Hedge End
Thank you for your kind words, it was a pleasure to get you booked. Regards Stephanie
Always nice to visit a Hays travel
Always nice to visit a Hays travel. Everyone knows the answers to our questions
October 19, 2025
Reply from Hays Travel - Hedge End
Thanks for your kind words and 5 star review. Regards Leah
Reply from Hays Travel - Hedge End
Thank your for your lovely review, Kind Regards Leah
Reply from Hays Travel - Hedge End
Thanks for your 5 star review, It was a pleasure to get you registered for your Caribbean cruise. Regards Stephanie
Natalie was very helpful with us trying…
Natalie was very helpful with us trying to find the correct cabin
October 7, 2025
Reply from Hays Travel - Hedge End
Thank you so much for your kind review, it means so much to us. I will pass on your kind comments onto Natalie. -Kindest regards - Nici
Nici took time to explain everything…
Nici took time to explain everything clearly and printed documents for us to take away.
October 4, 2025
Reply from Hays Travel - Hedge End
Thank you so much for your kind review. It was a pleasure to book your holiday for you. If you need anything else from me then you know where I am. - Nici
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