We went into store and spoke with Imogen.She was very professional but friendly at the same time.She even remembered our name from previous visits, this made hercabove and beyond as far as we are con... See more
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Excellent, professional , knowledgeable service! Looking forward to our holiday in the highlands knowing these guys have our backs! Thank you! Alan&Josephine Booth. P.S. We NOW know the reason for... See more
Company replied
Spoke with Sam at Honiton who did wonderfully well getting me exactly what I wanted despite the fairly short notice. Well done!
Company replied
Samantha was outstanding in her knowledge of cruises generally. My wife and I felt that she had our best interest at heart. We would never book with anyone other than Hayes, because of their great pro... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
113 High Street, EX14 1LS, Honiton, United Kingdom
- 01404 597266
4.9
Excellent
721 reviews
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Always helpful.
We know we can trust our local branch to always help organise our holiday for us. They are fantastic.
July 11, 2026
Reply from Hays Travel - Honiton
Thank you for your wonderful feedback! We are so pleased to hear that you trust us organize your holidays and that you find our team fantastic.
Kind Regards
Hays Travel Hastings
Spoke with Sam at Honiton who did…
Spoke with Sam at Honiton who did wonderfully well getting me exactly what I wanted despite the fairly short notice. Well done!
July 11, 2026
Reply from Hays Travel - Honiton
Thank you for taking time to send such a lovely review i am si pleased with getting ur Guernsey trip confirmed and look forwad to seeing you when you collect your documents, Sam
We received excellent service…
We received excellent service throughout. From selecting our location, hotel, flights and price. The staff (LEXI) was professional and very helpful.
July 8, 2026
Reply from Hays Travel - Honiton
Thank you for your lovely review! We are so pleased to hear that you received excellent service and found our team member to be professional and helpful throughout your booking process.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Honiton
Thank you for your review.
We hope you have an amazing time on your cruise and look forward to seeing you again soon.
Booking a flight
I only went in to see if they called help me too book a flight and Imogen was so helpful thank you
June 27, 2026
Reply from Hays Travel - Honiton
Thank you so much for your review. We hope you have a great time in Spain and look forward to seeing you again.
The staff were very helpful and…
The staff were very helpful and knowledgeable. Lexi made booking our holiday an enjoyable experience.
June 19, 2026
Reply from Hays Travel - Honiton
We're so glad our team made booking your holiday enjoyable. Thank you for your review
Kind Regards
Hays Travel
Brilliant service
June 27, 2026
Reply from Hays Travel - Honiton
Thank you so much for your kind review we are so pleased you found the service brilliant we hope your looking forward to your holiday :-)
Hays travel Honiton are very…
Hays travel Honiton are very reliable,friendly and efficient. They do their very best to find the holiday you would like. They guide you through every step leading up to your holiday. When you return They are eager to know if all was well. I would use Hays 100% every confidence in everything they do.
June 17, 2026
Reply from Hays Travel - Honiton
Thank you for your wonderful feedback! We are so pleased to hear that our team provided reliable, friendly, and efficient service. We appreciate your review and looking forward to helping you with your future holiday plans :)
Kind Regards
Hays Travel
The staff at the Honiton branch…
The staff at the Honiton branch especially Mair were well informed and helpful. After many suggestions, Found us the holiday that suits us.nothing was too much trouble. Will certainly use them again.
June 23, 2026
Reply from Hays Travel - Honiton
We're delighted to hear we provided such excellent service and found the perfect holiday for you. We appreciate your kind words!
Kind Regards
Miya
Great service!
Service fine but having booked an onward coach trip to Exeter I was disappointed to discover that National Express no longer go straight from the airport!
I travelled with a falcon coach instead....the driver of which said they had an agreement with National Express and now carry their passengers.... might be an idea to check if this is true!
June 16, 2026
Reply from Hays Travel - Honiton
Afternoon, We hope you had a wondeful trip , we can confirm the national express use the Falcon direct service as shown on your ticket on the "outbound journey" section this has been operated by falcon for some time now as direct coach service 24 hours a day between Exeter and Bristol, we hope this clarifies this for you. We appreciate your feedback kind regards Samantha
THE STAFF WHRRE AMAZING
THE STAFF WHRRE AMAZING. NOTHING WAS TOO MUCH TROUBLE. EXTREMELY HELPFUL. THANK THEM Very much.
June 18, 2026
Reply from Hays Travel - Honiton
Thank you so much for the wonderful review, i am so happy i was able to help and assist to get you on your way thank you fot the cholcolates too! take care and a have a safe journey, All the best Sam and the girls at Hays Honiton
Excellent
Excellent, professional , knowledgeable service! Looking forward to our holiday in the highlands knowing these guys have our backs! Thank you! Alan&Josephine Booth. P.S. We NOW know the reason for the smile on your booking confirmation!!
June 15, 2026
Reply from Hays Travel - Honiton
Thank you so much for your lovely review. I am so pleased we were able to assist you in getting your flights booked. We hope you have a lovely time away and look forward to seeing you again soon. Imogen & Sam :-)
Samantha was outstanding in her…
Samantha was outstanding in her knowledge of cruises generally. My wife and I felt that she had our best interest at heart. We would never book with anyone other than Hayes, because of their great professionalism.
June 13, 2026
Reply from Hays Travel - Honiton
We are so pleased to hear about your positive experience and appreciate your kind words about our team's professionalism and knowledge. Thank you for your continued loyalty!
Kind Regards
Hays Travel
The staff were very helpful as soon as…
The staff were very helpful as soon as I got in the shop helpful, asking all the right questions and also reminding me about car parking at airport
June 15, 2026
Reply from Hays Travel - Honiton
We are so pleased to hear our team was helpful and thorough. Thank you for your feedback!
Kind Regards
Hays Travel
Samantha at Hays Travel Honiton went above and beyond to find us the perfect holiday
Samantha at Hays Travel Honiton went above and beyond to help, advise, listen and source us the perfect holiday accommodation and ferry to Jersey.
This is how good old fashioned customer service should be and still is at Hays Travel Honiton
June 12, 2026
Reply from Hays Travel - Honiton
Thank you so much for this lovely review. We are glad that we could help with booking your holiday and we hope to see you in the future for your next trip - Lexi and the rest of Hays Travel Honiton
Christie Miya and Samantha went above…
Christie Miya and Samantha went above and beyond to make sure I could book my dream bucket list honeymoon!
June 11, 2026
Reply from Hays Travel - Honiton
Thank you so much what a lovely review to open up and read :-) We are so pleased you have your wonderful trip booked and its been a pleasure, Team Honiton
We Cruise bookingwent into store and spoke with…
We went into store and spoke with Imogen.She was very professional but friendly at the same time.She even remembered our name from previous visits, this made hercabove and beyond as far as we are concerned. She was very informative about the cruise that we were interested in.We did book for 4 people so all round excellent.
June 11, 2026
Reply from Hays Travel - Honiton
Thank you so much for this lovely review. We are glad that we could help with booking your holiday and we hope to see you in the future for your next trip - Lexi and the rest of Hays Travel Honiton
Helpful in juggling dates and finding…
Helpful in juggling dates and finding best options
June 9, 2026
Reply from Hays Travel - Honiton
Thank you for your review, we hope you have a wonderful trip to Madrid and hope to see you again soon.
It is so easy to book a holiday with…
It is so easy to book a holiday with Hays, the staff are helpful and efficient.
June 9, 2026
Reply from Hays Travel - Honiton
Thank you so much for booking with us and we hope you have a wonderful time on your forthcoming trip to Canterbury.
Staff were very helpful and found…
Staff were very helpful and found different holidays for us to consider. Once we had decided which cruise we wanted, they helped us locate a good cabin and the booking was done there and then.
May 28, 2026
Reply from Hays Travel - Honiton
Thank you for your lovely review. We hope you have a fabulous cruise to the Norwegian Fjords and look forward to seeing you again soon.
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