We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more
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The travel agent was very helpful when my wife and I said we like to get a short break to Krakow for Christmas market, made sure of date so break would be ok. Holiday transfer hotel flights and lug... See more
Company replied
Helpful staff, listened to what i requested for my holiday,then took time to find what i wanted.The most important part for me was the honesty about any problems regarding the hotel i had chosen.i.e.... See more
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What a wonderful experience. We were treated to cups of tea and given so much time to decide on our Cruise 2025. Helen was very informative giving all her knowledge to Us so we could make an amazing... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Market Place, SK14 2QU, Hyde, United Kingdom
- 01615328975
4.9
Excellent
343 reviews
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Very helpful and knowledgeable
Very helpful and knowledgeable. Sorted out our holiday efficiently.
May 16, 2026
Reply from Hays Travel - Hyde
Thank you for your lovely review. It's always a pleasure to book your holidays. Helen :)
The cruise is booked Hurray ..
We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was very knowledgeable and personable making our experience relaxing and pleasant. We always book our holidays at Hays Hyde branch as we prefer the personal touch rather than online . Always have a good experience at this branch .
May 8, 2026
Reply from Hays Travel - Hyde
Thank you for this lovely and valuable feedback. Will make sure to let Helen know and we look forward to booking many more holidays for you. Thanks Ella :)
Friendly and cheerful staff
Friendly and cheerful staff, offered refreshments.Hays travel is the first we go to when looking at holidays.
May 3, 2026
Reply from Hays Travel - Hyde
Thank you so much for your lovely review! We're delighted to hear that you found our team friendly and cheerful, and that you enjoyed the refreshments during your visit. It means a lot to us that Hays Travel is your first choice when planning a holiday. We look forward to helping you book many more fantastic trips in the future!
The lady that delt with us was…
The lady that delt with us was fantastic not been on holiday for a long time
She was excellent Thanks
May 2, 2026
Reply from Hays Travel - Hyde
Thank you for this lovely and valuable feedback. We hope you have a lovely time on holiday. Thanks Team Hyde :)
Very easy to book my holidays
Very easy to book my holidays, nice staff, and I even had a coffee made for me.
April 26, 2026
Reply from Hays Travel - Hyde
Thank you for your lovely feedback. We really appreciate it.
I have used Hays before
I have used Hays before - they all ways provide great service and always go the extra mile to help. go in and see them they will always help .
April 12, 2026
Reply from Hays Travel - Hyde
Thanks so much for your kind words and for coming back to us! So glad you’ve had a great experience with the team – we’re always happy to help. See you again soon!
Very friendly and helpful staff.
As always the staff are very friendly and helpful in choosing a holiday experience. Making suggestions where appropriate.
April 9, 2026
Reply from Hays Travel - Hyde
Thank you for your lovely feedback! We’re so pleased to hear that Ella was able to help make your holiday planning experience enjoyable, offering friendly support and thoughtful suggestions along the way. We’ll be sure to pass on your kind words to her!
Very helpful and polite
Very helpful and polite, pleasant young lady who helped us book our holiday.
April 7, 2026
Reply from Hays Travel - Hyde
Thank you so much for your lovely feedback! I’m really glad I could help you book your holiday and make the process a pleasant one. Wishing you an amazing trip, and I’d love to help again in the future! - Eve
Eve at Hyde branch was lovely
Eve at Hyde branch was lovely. Very friendly… helped with all my enquiries. Got me the best deal and nothing was too much trouble. Helped me with a few other things after I’d booked. All the staff were friendly and chatty. Made you feel comfortable and very welcome. Fantastic service from all the staff. Thank you all x
March 30, 2026
Reply from Hays Travel - Hyde
Thanks so much for this lovely feedback. We really do appreciate it and look forward to booking many more of your travel plans. Helen :)
Helpful staff
Helpful staff, listened to what i requested for my holiday,then took time to find what i wanted.The most important part for me was the honesty about any problems regarding the hotel i had chosen.i.e. building work and noise levels before i made my decision to book. Staff with smiley faces! Will definitely use them again. Thank You !
March 31, 2026
Reply from Hays Travel - Hyde
Thank you for your lovely review! We're really glad Ella took the time to find something that suited you and was upfront about the hotel — it makes all the difference when planning a trip. I’ll pass your kind words on to her, she’ll really appreciate it. Thanks again for booking with us!
Good booking experience
The travel agent was very helpful when my wife and I said we like to get a short break to Krakow for Christmas market, made sure of date so break would be ok.
Holiday transfer hotel flights and luggage sorted out for our break.
Mila was helpful and informative so pleased with experience
March 29, 2026
Reply from Hays Travel - Hyde
Thank you for your lovely review! We’re so glad you had a great experience and that Myla was able to help make your Krakow trip run smoothly. We appreciate your feedback and hope to assist you again soon!
Slways a pleasure to book with hays…
Slways a pleasure to book with hays travel Hyde always welcoming and helpful right down to the last detail
March 22, 2026
Reply from Hays Travel - Hyde
Thank you for this lovely and very valuable feedback. We look forward to seeing you again! Thanks Ella :)
Micheala.
Micheala.
Was i great help sorting out a new flight for me and spending time to try redeem my expenditure from my cancelked flight.
March 12, 2026
Reply from Hays Travel - Hyde
Hi,
Thank you for your kind feedback. I’m really glad I was able to help you arrange your new flight and assist with trying to recover the expenses from your cancelled flight.
Wishing you a great trip.
Great service
March 3, 2026
Reply from Hays Travel - Hyde
Thanks for this feedback. We really appreciate it. Helen :)
Reply from Hays Travel - Hyde
Glad we could help find a hotel that suited both your needs and budget! - Eve :)
Top of the shop
Such a friendly and welcoming environment makes every visit enjoyable and that is before getting to the service which was excellent, efficient and perfectly delivered
March 2, 2026
Reply from Hays Travel - Hyde
Thanks so much David, it's always a pleasure to book your holidays! Look forward to seeing you again soon. Helen :)
Great service as usual from Ella
Great service as usual from Ella
Ella was really professional helpful and a lovely personality.
She is really helpful and very polite.
March 1, 2026
Reply from Hays Travel - Hyde
Thank you for this lovely and valuable feedback we really appreciate it. - Team Hyde :)
Hyde Hays branch
Every time we go to book a holiday in Hyde the staff are very friendly and professional in everything they do. It is a pleasure to deal with them again.
February 26, 2026
Reply from Hays Travel - Hyde
Thank you for this lovely and valuable feedback. Thanks Team Hyde
Helen listened to our requests and…
Helen listened to our requests and offered several options to put to our group so that we could make the right choice
February 21, 2026
Reply from Hays Travel - Hyde
Thanks for this feedback. We really appreciate it :)
Reply from Hays Travel - Hyde
Thanks for this lovely feedback. We really do appreciate it. Ella :)
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