Hays Travel - Hyde Reviews 

373
TrustScore 5 out of 5

4.9

34 Market Place, SK14 2QU Hyde, GB


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Rated 5 out of 5 stars

Much prefer to book at a travel agents, don't do on line. Always get great service at Hays Hyde whether booking holiday or getting holiday money.

Company replied

Rated 5 out of 5 stars

From my first call to Helen in the Hyde office the professional service I received was marvellous she helped me get the best deal I could have got Thank you 😊

Company replied

Rated 5 out of 5 stars

We went in to book a cruise for 2027 for a celebration. Didn't really know what we wanted . But Helen was great she talked us through our options and budget finding us our perfect cruise. She was ve... See more

Company replied

Rated 5 out of 5 stars

Helen was amazing. She had the knowledge of the country we were travelling. She explained everything thoroughly and answered all our questions. She tailored made the holiday for us .

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 Market Place, SK14 2QU, Hyde, United Kingdom

  • 01615328975

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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4.9

All reviews

(373)

123,510 reviews in the last 12 months

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Rated 5 out of 5 stars

Top of the shop

Such a friendly and welcoming environment makes every visit enjoyable and that is before getting to the service which was excellent, efficient and perfectly delivered

March 2, 2026
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Reply from Hays Travel - Hyde

Thanks so much David, it's always a pleasure to book your holidays! Look forward to seeing you again soon. Helen :)

Rated 5 out of 5 stars

Great service as usual from Ella

Great service as usual from Ella
Ella was really professional helpful and a lovely personality.
She is really helpful and very polite.

March 1, 2026
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Reply from Hays Travel - Hyde

Thank you for this lovely and valuable feedback we really appreciate it. - Team Hyde :)

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

February 20, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks for this lovely feedback. We really do appreciate it. Ella :)

Rated 5 out of 5 stars

Booking my flights

The staff at the Hyde branch were very helpful and gave me different choices and time to think about my purchase . They gave me good advice to help with my booking .

Thanks John

February 17, 2026
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Reply from Hays Travel - Hyde

Thank you John for your kind words! - Eve

Rated 5 out of 5 stars

Omg the customer service is amazing

Omg the customer service is amazing, always goes above and beyond
Always finds you a fantastic deals

February 13, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks for this lovely feedback! We hope to book many more holidays for you Diane! Helen :)

Rated 5 out of 5 stars

Always very friendly and helpful

Always very friendly and helpful

February 14, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and very valuable feedback. We look forward to booking many more of your holidays. Thanks Team Hyde :)

Rated 5 out of 5 stars

No pressure just pure help!

We had looked online the previous evening and were smothered by the huge choice of late deals! Not a bad thing but left us unable to make a choice. We decided to visit your Hyde store. We met with Ella. Our brief (in our opinion) was lengthy. Balearic Islands, 3 but preferably 4 star, 7 nights, all inclusive, no high rise (3 floors maximum), no early return flights, not during school holidays, anytime in March of April and a budget of 1k. Ella came up with some choices and it wasn't difficult to make our final choice. Slightly over budget at 1.2 k but we were sold on the hotel. No pressure at all - the whole process was less than 40 minutes. This is our first time using a travel agent in years. Very impressed. We are planning 2 further trips this year and Hays Travel will be our first choice. Thank you Ella!

February 8, 2026
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Reply from Hays Travel - Hyde

Thank you for your lovely review. I’m so pleased I could help find the right holiday for you.

Have a fantastic trip and I look forward to helping with your future travels. Thanks Ella :)

Rated 5 out of 5 stars

Very helpful and appreciate how much…

Very helpful and appreciate how much time Helen went threw the holiday with us both

February 8, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for your kind review. We’re delighted to hear that Helen was so helpful and took the time to go through everything with you. We hope you have a fantastic holiday and look forward to welcoming you back soon. Thanks Team Hyde :)

Rated 5 out of 5 stars

It's always great that's why I keep…

It's always great that's why I keep coming back!! The thing I liked this time especially was: all the agents were busy, so someone went into the back to get someone to help me, that's great service in my book. Thanks Eve for your help!!!

January 24, 2026
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Reply from Hays Travel - Hyde

Thank you Ian for another lovely review, looking forward to booking your next one! - Eve :)

Rated 5 out of 5 stars

Ms julie Williams

We always use hays Travel because the staff are so helpful and friendly

February 2, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for this lovely and very valuable feedback. We look forward to seeing you again. Thanks Ella :)

Rated 5 out of 5 stars

I went for a quote about 3 weeks…

I went for a quote about 3 weeks earlier. then went to book the holiday but found out it had gone up £300 per person. There's three of us and we are all retired and that was a bit to much to find. But the lady's in there went on the computer and found us a holiday same hotel two days earlier and cheaper than the first one quoted. Couldn't thank them enough. They went out of their way to help us. If I was there boss I would give them all a rise.

January 28, 2026
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Reply from Hays Travel - Hyde

Thanks Alan, we'll definitely pass this on to our bosses! Glad we got you sorted. Helen :)

Rated 5 out of 5 stars

The 10 out of 10 staff

The staff in the Hyde shop are lovely girls very helpful very polite and pleasant excellent service

January 25, 2026
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Reply from Hays Travel - Hyde

Thank you for your kind words! We’re so pleased you had a great experience with our Hyde team 😊

Rated 5 out of 5 stars

I'm a regular customer with Hays in…

I'm a regular customer with Hays in Hyde that speaks volumes. The staff provide excellent customer service very friendly, experienced and helpful I wouldn't go anywhere else.

January 22, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thank you for your lovely feedback. Being a regular customer means a lot to us, and we’re so pleased you value the friendly and helpful service from the Hyde team. We really appreciate your support and look forward to seeing you again.

Rated 5 out of 5 stars

The experience from start to finish was…

The experience from start to finish was excellent. Never felt rushed, polite, informative and knowledgeable.

January 17, 2026
Hays Travel - Hyde logo

Reply from Hays Travel - Hyde

Thanks for this lovely feedback. It was my pleasure to book your holiday. See you soon, Helen :)

Rated 5 out of 5 stars

Helen was very helpful

Helen was very helpful. She sorted our travel plans with ease and was very chatty. Thank you .

January 17, 2026
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Reply from Hays Travel - Hyde

Thanks for this lovely feedback. It was my pleasure to book your trip. Helen :)

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