From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... See more
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Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... See more
Company replied
Elana at Hays travel Inverness has helped booked us on a Disney Cruise last year and a holiday to Benidorm this year. She has made sure our stays were suitable for mobility needs and looked in great... See more
Company replied
Nadia gave us a wonderful welcome. She then proceeded to search out a suitable holiday for us and we completed our booking very successfully. We have previously booked several holidays to various de... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
13 Ingles St, IV1 1HN, Inverness, United Kingdom
- 01463 897 880
4.9
Excellent
958 reviews
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The staff are very helpful and friendly…
The staff are very helpful and friendly and deal with your booking experience very professionally.
September 3, 2026
Reply from Hays Travel - Inverness
Hello Jayne,
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were helpful, friendly, and professional during your booking experience.
Kind Regards
Hays Travel Inverness
Nadia is always so helpful & goes above…
Nadia is always so helpful & goes above & beyond to meet our needs & requests.
Very helpful 👏
September 1, 2026
Nadia at Inverness
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Thank you to the whole team at Inverness.
August 29, 2026
Nadia was extremely helpful and…
Nadia was extremely helpful and friendly, she talked me through the options and responded to my additional requests resulting in a holiday booking that fitted all the criteria.
I commend Nadia for her cheerful demeanor and her professionalism.
August 26, 2026
Reply from Hays Travel - Inverness
hello Alexandrena,
Thank you so much for your wonderful feedback! We are delighted to hear that Nadia was so helpful and friendly, and that you received excellent assistance with all your travel needs. We are so pleased that your booking experience was a pleasure.
Kind Regards
Hays Travel Inverness
Usual great service from Elena who…
Usual great service from Elena who couldn’t be more helpful
August 28, 2026
Reply from Hays Travel - Inverness
Ian,
Thank you for your wonderful review! We are so pleased to hear that Elana provided such helpful service. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Inverness
Maya was very helpful and it was a…
Maya was very helpful and it was a pleasure to have her expertise on board with us.
August 27, 2026
Reply from Hays Travel - Inverness
Hello Elspeth,
Thank you for your wonderful feedback. We are so pleased to hear that Maya was helpful and that you appreciated their expertise.
Kind Regards
Hays Travel Inverness
Staff were easy to talk to and listened…
Staff were easy to talk to and listened to our requests. Very polite and approachable.
August 26, 2026
Reply from Hays Travel - Inverness
Hello Alan,
Thank you for your wonderful review! We are so pleased to hear that our team was approachable and attentive to your requests. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Inverness
Great service friendly helpful staff as…
Great service friendly helpful staff as always.
August 26, 2026
Reply from Hays Travel - Inverness
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our staff to be friendly and helpful. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Inverness
Staff are always helpful
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness.
Nadia Just stopped to say hi and got us out second booking in 6 months with a pleasant holiday.
August 24, 2026
Reply from Hays Travel - Inverness
Hello Robbie
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently have such positive experiences with us and that our team is always helpful especially Nadia.
Many Thanks
Hays Travel Inverness
Excellent service and accommodation.
May 8, 2026
Reply from Hays Travel - Inverness
Hello,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that you experienced excellent service and accommodation with us.
Kind Regards
Hays Travel Inverness
First class experience pleasant totally…
First class experience pleasant totally helpful
August 23, 2026
Reply from Hays Travel - Inverness
Hello,
Thank you for your wonderful review! We are so pleased to hear you had a first-class and pleasant experience with us.
Kind Regards
Hays Travel Inverness
Reply from Hays Travel - Inverness
Hello,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Inverness
Elana was so helpful
Elana was so helpful, nothing was a problem. Very pleasant staff member and checked everything fastidiously.
August 22, 2026
Reply from Hays Travel - Inverness
Hello Sheila,
Thank you so much for your wonderful review! We are so pleased to hear that Elana was so helpful and attentive. We always strive to provide excellent service.
Kind Regards
Hays Travel Inverness
Top notch as usual thanks.
August 21, 2026
Reply from Hays Travel - Inverness
Hello Michael,
Thank you so much for your kind words! We are always delighted to hear that you've had a consistently positive experience with us. We truly appreciate your continued support.
Kind Regards
Hays Travel Inverness
Spoke to two members of staff both very…
Spoke to two members of staff both very welcoming and helpful
August 19, 2026
Reply from Hays Travel - Inverness
Thank you for your wonderful review! We are so pleased to hear that our staff were welcoming and helpful. Your positive feedback is greatly appreciated.
Kind Regards
Hays Travel Inverness
Very helpful
August 5, 2026
Reply from Hays Travel - Inverness
Thank you so much for your review! We are so glad we could help you.
Kind Regards,
Hays Travel Inverness
Ladies in Hays Inverness are always so…
Ladies in Hays Inverness are always so helpful .Found a great hotel good price fir a special girls trip
August 9, 2026
Reply from Hays Travel - Inverness
Hello Susan
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was helpful.
Kind Regards
Hays Travel Inverness
Reply from Hays Travel - Inverness
Thank you for the feedback and 5 star review.
Kind Regards
Hays Travel Inverness
Very helpful and efficient service
August 16, 2026
Reply from Hays Travel - Inverness
Thank you for our amazing 5 star review.
Kind Regards
Hays Travel Inverness
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