Hays Travel - James Greenhedge Reviews 

201
TrustScore 5 out of 5

4.9

Personal Travel Consultant James Greenhedge, M436 ND Manchester, GB


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Rated 5 out of 5 stars

We've just booked our holiday for next year with James, and honestly, he has been amazing from start to finish. James has been so patient, taking the time to provide us with different options, answer... See more

Rated 5 out of 5 stars

Poor James had to answer serval questions. A possible change of hotels and texts at all hours! But that’s what makes his service great morning is too much trouble and I appreciate that. James will re... See more

Rated 5 out of 5 stars

Just booked our second holiday with James this year, and once again, the service has been outstanding. James always goes above and beyond. He’s incredibly responsive, makes the whole booking proc... See more

Rated 5 out of 5 stars

On this booking james greenhedge , Positive ,well mannered ,lovli phone voice ,very informative clear instructions on the booking brilliant experience ! The offer went off about a mth ago and... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant James Greenhedge, M436 ND, Manchester, United Kingdom

  • 07739680627

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Orlando 2029 booking

James G provided is with a fantastic service and nothing was too much trouble - even responding to my many, many questions!

Absolutely first class service from James ☺️

June 22, 2026
Rated 5 out of 5 stars

Amazing experience with James

Amazing experience with James for booking our holiday. Very friendly guy and extremely helpful with any issues/questions I had. James was very informative with all of the information he gave me. Would definitely recommend him to others!

June 21, 2026
Rated 5 out of 5 stars

Outstanding service from James!

Like many people I was highly skeptical about booking online at first. However, James completely turned that around. His service was absolutely amazing responsive, knowledgeable, and genuinely helpful. He made the entire booking process smooth and stress-free. I highly recommend and will definitely be booking through James again!

June 17, 2026
Rated 5 out of 5 stars

Amazing agent

I reached out to James to find a holiday to Florida . He found us the perfect holiday , even had lots of free extras . He was on holiday whilst looking for us . He is amazing , polite and friendly. I highly recommend him

June 16, 2026
Rated 5 out of 5 stars

James was absolutely wonderful

Jay was very helpful and couldn't do enough to help and advise us. When we hit a snag with whether the mobility scooter for my husband could fit in the cabin door he went over and above to sort it out. Highly recommend x

June 11, 2026
Rated 5 out of 5 stars

Highly recommended

James well where do I start...! he has the patience of a saint...! he listens to what you want and more than delivers on the holiday you want, he is so accessible and clear on what can/can not be done. I cannot recommend James enough, very professional, honest and genuine.

June 3, 2026
Rated 5 out of 5 stars

James from Hayes at home

James from Hayes at home.
He’s been so very patient with me as I was so worried about booking a big trip.
Yet I have finally booked it with him, he’s a lovely person who was with me at every step.
Thank you again, I know I said it many times but honestly I can’t wait.
I know I will have to as it’s 3 years away.

June 1, 2026
Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. And felt no pressure or deadline to book. Thank you for helping to book our family holiday to Orlando. Will be using for future holidays

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Orlando booking

Jay has been great ! I can be an awkward customer as I always ask for several quotes for extra family and dates, Jay dealt with everything I asked for and kept me updated throughout. But most importantly Jay is personable and was happy to just have a “general chat” over messages while I took my time deciding, taking the time to treat someone like a person rather than a customer goes a long way ! I will 100% be back to Jay for future bookings, I already know he will go above and beyond to find me and my family the perfect holiday.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - James was friendly and very fast with getting us our quote- so easy and stress free. We will definitely use James with other holidays in the future :) TY

May 22, 2026

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