Hays Travel - James Greenhedge Reviews 

201
TrustScore 5 out of 5

4.9

Personal Travel Consultant James Greenhedge, M436 ND Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We've just booked our holiday for next year with James, and honestly, he has been amazing from start to finish. James has been so patient, taking the time to provide us with different options, answer... See more

Rated 5 out of 5 stars

Poor James had to answer serval questions. A possible change of hotels and texts at all hours! But that’s what makes his service great morning is too much trouble and I appreciate that. James will re... See more

Rated 5 out of 5 stars

Just booked our second holiday with James this year, and once again, the service has been outstanding. James always goes above and beyond. He’s incredibly responsive, makes the whole booking proc... See more

Rated 5 out of 5 stars

On this booking james greenhedge , Positive ,well mannered ,lovli phone voice ,very informative clear instructions on the booking brilliant experience ! The offer went off about a mth ago and... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant James Greenhedge, M436 ND, Manchester, United Kingdom

  • 07739680627

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked a holiday with James

Booked a holiday with James
Really impressed with the whole process James is very professional, helpful with great communication. Replies back super quick and works with you to find the best deals. Will definitely booked with James again. Thank you for making the booking process so stress free

June 11, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Thank you so much for taking the time to write a review it really is appreciated!!

Rated 5 out of 5 stars

10/10

I came across James' hays travel profile on Facebook & saw a fantastic offer he currently had on to book a holiday from our local airport! We were wanting to book another family holiday anyway for May next year so it seemed like the perfect opportunity! We followed his clear instruction on the post & once we found where we fancied we messaged him straight away. He replied professionally & quickly (despite been late) & before we knew it our holiday was booked the next morning! (He would of done it that night if we wanted). There was no pressure from him but no delay in booking either & we still felt in complete control but with less stress as he did all the work for us. I actually booked this whilst on the school run with the kids ha! He answered my silly questions without judgement & both over message/email & phone he was polite & professional. I felt very at ease & trusted him in booking the holiday with a great offer for us, bonus! I've got all forms of contacting him & anything at all I know I can get in-touch. 10/10 would recommend & will very likely use again when booking another! Thanks so much James!

June 11, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Chloe, this is so lovely!! thank you so much for this, trust plays a massive part of booking a holiday so I appreciate the trust you placed in me to book your holiday! thank you so much!

Rated 5 out of 5 stars

Fabulous!

James was super helpful, friendly and we now have a lovely holiday booked 😊

June 10, 2025
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Reply from Hays Travel - James Greenhedge

Thank you so much for taking the time to write a review it really is appreciated!!

Rated 5 out of 5 stars

Just booked a holiday to Dominican with…

Just booked a holiday to Dominican with James Greenhedge he’s an absolute star at finding us a great deal , hays travel are a great company , always get a nice hotel close to all amenities needed.

June 5, 2025
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Reply from Hays Travel - James Greenhedge

Thank you so much for taking the time to write a review it really is appreciated!!

Rated 5 out of 5 stars

First time booking with an independent agent

James was recommended to me and my partner for help looking for honeymoon destination by a family member. I’ve never booked a holiday through an independent travel agent before so was a little nervous. James was amazing from the get go, very professional and super friendly. He listened to what we were looking for ( even the though we had no clue what we wanted) and went away and sent through lots of holidays within a day! The choices were amazing and such a variety, we then told him the area we were set on and he went away and again a list was sent through the next day! The communication has been on point the whole time, any question I fired his way he was straight there answering. We sent him a message today to say we’d chosen a holiday and wanted to book and it’s done all booked!! James has literally changed the way I will book holidays from now on we will defiantly be booking more holiday with him! Anyone who was like me and has never done something like this definitely give James a message you will not regret it!! Thank you James for making this experience so smooth!!

May 10, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Thank you so much for taking the time the write this Alix, It was a joy to help you find your special holiday, and your words mean the world to me! thank you so much and I look forward to hearing all about your honeymoon!! congrats!!

Rated 5 out of 5 stars

Great to book a holiday with…

James is great for booking a holiday with. Quick replies, great deals with a few different options for us to choose from and got us a great deal for our mini moon. Will defo be booking with him again for our next holiday.

April 28, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Thank you so much for taking the time to write a review it really is appreciated!!

Rated 5 out of 5 stars

James is a treasure

I had the pleasure of dealing with James Greenhedge. Pre booking a cruise. What a lovely polite gentleman he is. Very helpful and extremely knowledgeable. He is a true asset to Hays travel

April 25, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Aw this is sweet! thank you so much! I very much appreciate this and you for having the trust in booking with me!

Rated 5 out of 5 stars

Everyone loves a discount!!!

James just helped us get another discount on a holiday!!! Polite, professional and amazing. Would highly recommend find a holiday and he will try to beat it

April 16, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

You're very welcome!! tell your friends haha!!

Rated 5 out of 5 stars

James was excellent

James was excellent. Quick to reply to messages and knowledgeable. Worked hard to get the best holiday for us.
Will definitely use James again and already started recommending him!

April 12, 2025
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Reply from Hays Travel - James Greenhedge

Thank you so much - I really appreciate your booking and trust in me to help find a great holiday!!

Rated 5 out of 5 stars

Super easy and efficient

Super easy and efficient. James was helpful from the first contact via Social Media on a great holiday deal that caught my interest. Helped us through the booking process and made everything very simple. Looking forward to another holiday and would check out the deals that James has when looking for our next trip.

April 6, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Thankyou so much for your review I really appreciate it and it was a pleasure to help you find a great holiday!!

Rated 5 out of 5 stars

James took the time and got us the best…

James took the time and got us the best deal he could get made sure he rang me to hear his voice and put me at ease that iv booked with the right person/company

March 30, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

My pleasure!! Thank you!

Rated 5 out of 5 stars

Just booked new york for 2026

Just booked new york for 2026. James was excellent in sending me prices and dates. Would deffo book with him again.

March 28, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

My pleasure! thank you so much!!

Rated 5 out of 5 stars

Personalised service to suit requirements.

James took the time to look through our requirements and found us a selection to choose from.
The booking process was clear and straightforward.
James has knowledge of destinations, some of the hotels, and could assist with what we were looking for.
We are looking forward to this holiday.
Thank you James. We will book with you again in future.

March 10, 2025
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Reply from Hays Travel - James Greenhedge

Thank you for trusting in me to find you a great holiday :-)

Rated 5 out of 5 stars

Outstanding Service from James at Hays Travel!

A huge thank you to James at Hays Travel for his incredible help and support in booking our holiday! From start to finish, he went above and beyond to ensure we found the perfect getaway, taking the time to truly understand our needs and wants. Nothing was too much trouble for him—his knowledge, patience, and professionalism made the entire process stress-free and enjoyable.

Not only did he find us an amazing holiday, but he also secured it at a price we simply couldn’t find ourselves. His support didn’t stop at the booking stage; he was there for us throughout, ensuring everything ran smoothly.

If you’re looking for someone who genuinely cares and provides top-notch service, we highly recommend James. We’ll definitely be booking with him again in the future!

Thanks again, James!

March 13, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

This is amazing - thank you so much for taking the time for the review and especially putting your trust in me to find you an amazing trip! Can't wait to hear about where you want to go to next!!

Rated 5 out of 5 stars

Great Service

This was our first time booking with James, and it certainly won’t be the last! He found us the perfect holiday, ticking all our boxes at a fantastic price. His responsiveness and regular updates made the entire process seamless and stress-free. Highly recommend his services

March 3, 2025
Unprompted review
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Reply from Hays Travel - James Greenhedge

Thank you so much - very much appreciate it!!

Rated 5 out of 5 stars

James Greenhedge

This is our second booking with James. He is a friendly, patient and enthusiastic rep who looked into all our holiday needs. The process was simple and enjoyable. We are looking forward to this holiday and the next we book with James in the future.

January 9, 2025
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Reply from Hays Travel - James Greenhedge

Thanks soooo much it was a pleasure

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