Hays Travel - James Greenhedge Reviews 

201
TrustScore 5 out of 5

4.9

Personal Travel Consultant James Greenhedge, M436 ND Manchester, GB


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Rated 5 out of 5 stars

We've just booked our holiday for next year with James, and honestly, he has been amazing from start to finish. James has been so patient, taking the time to provide us with different options, answer... See more

Rated 5 out of 5 stars

Poor James had to answer serval questions. A possible change of hotels and texts at all hours! But that’s what makes his service great morning is too much trouble and I appreciate that. James will re... See more

Rated 5 out of 5 stars

Just booked our second holiday with James this year, and once again, the service has been outstanding. James always goes above and beyond. He’s incredibly responsive, makes the whole booking proc... See more

Rated 5 out of 5 stars

On this booking james greenhedge , Positive ,well mannered ,lovli phone voice ,very informative clear instructions on the booking brilliant experience ! The offer went off about a mth ago and... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant James Greenhedge, M436 ND, Manchester, United Kingdom

  • 07739680627

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free and cheaper.

I contacted James about a package holiday I had seen on another website and he managed to beat their price. James responded to me my messages quickly and is knowledgeable!
Such a stress free experience, will definitely use him again and will recommend to my family and friends.

January 15, 2025
Unprompted review
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you!! I really appreciate your feedback and it makes me so happy that you loved my services.

Rated 5 out of 5 stars

James went above and beyond to help me…

James went above and beyond to help me look for my 2026 holiday after me spending weeks looking I just couldn’t find what I wanted. After a while of speaking to James we narrowed it down then found the perfect one!

I am really grateful to James it was late at night and he made sure I had sorted and booked very pleasant and nice.

I have always gone into shops to book holidays first time going with an independent travel agent before through Hays I certainly will return to James for future travel takes away all the stress of booking etc

Thank you James

January 7, 2025
Unprompted review
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you so much for booking! I'm so glad I could help you!

Rated 5 out of 5 stars

James has been amazing

James has been amazing throughout the booking of our holiday.

I always book direct with the main travel agents but thought I’d contact james to see what he could offer.

James offered us the same holiday for a few hundred pounds less which was great. This extra saving then goes towards all the little extras you want to book.

It was easy to speak / communicate with James rather than waiting in telephone queues or online chats for hours.

I would highly recommend James.

December 31, 2024
Unprompted review
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Reply from Hays Travel - James Greenhedge

This is amazing to hear and I'm delighted with the feedback, I look forward to helping and looking after any future bookings!!

Rated 5 out of 5 stars

Enquired with James about a package…

Enquired with James about a package holiday I had already seen, he managed to beat the price I had found which was great! Quick & easy process. Thanks again James.

October 21, 2024
Unprompted review
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Reply from Hays Travel - James Greenhedge

My pleasure!! I loved helping you het an amazing deal!!

Rated 5 out of 5 stars

Very quick booking process

Messaged James with an hotel and location we were looking at going to , James quickly got back with good flight times and reasonable price so was booked and deposit paid no work on my side , I used James before and will definitely use again .

October 3, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you so much! I love a returning customer - shows I'm doing something right!! :-)

Rated 5 out of 5 stars

Great Service and Support from James

I reached out to James for assistance in booking a package holiday for my partner and I and the service received from him was A*. Nothing was too much trouble, he beat the price I was able to source myself and was on hand to answer any queries or questions I had. The only thing to do now is jet off into the sun! Thanks James, much appreciated

July 8, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

My pleasure! have a great time!!

Rated 5 out of 5 stars

James from Hayes was always available…

James from Hayes was always available to assist me in booking my holiday. He was quick to reply, look everything up and provide answers.

June 10, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thanks it was a pleasure!!

Rated 5 out of 5 stars

Good communication

Good communication, always looking for the best deals. Once we'd decided on a hotel the process was quick and easy

May 13, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you so much was a pleasure to help you find your holiday!! can't wait to hear all about it!!

Rated 5 out of 5 stars

I didn’t have to do anything except…

I didn’t have to do anything except pick which holiday I preferred. Told James what I needed and he sorted everything. Great service.

April 17, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you Julie!! It was a pleasure! have a great time!!

Rated 5 out of 5 stars

Stress Free Booking

Great experience booking with James he makes planning and booking feel so stress free he goes through all options and has answers to all our questions. Nothing feels like too much hassle for James even after we changed or mind on location and hotel several times

April 20, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thank you Hayley! we definitely got there in the end!! have a great time :-)

Rated 5 out of 5 stars

Amazing service!!

I have just booked our family summer holiday with James Greenhedge at Hays Travel (Facebook) and I can highly recommend him.
He was very informative and found us an amazing deal and I have had lots of quotes but he beat eveu one!
He will go above and beyond to make sure you are well looked after.
I won't be booking with anyone else now that I have found this little Gem!

April 10, 2024
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Hi Ruth, thank you so much for your review, it means the world to hear the feedback from my customers! look forward to helping you again!! have a great time!

Rated 5 out of 5 stars

Patient and no pressure

Just booked a long awaited holiday for 2025 for our family of 5. James was very patient and put no pressure on me to book anything. Always answered questions prompty. Thank you James!

April 1, 2024
Unprompted review
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thanks Shell! thanks for the great feedback it's always great to hear from my customers, look forward to booking your next trip!

Rated 5 out of 5 stars

Excellent booking experience

Just booked a family holiday for 10 people in 2025 with James. Throughout the process, James has been available whenever we have needed him to quote for various holidays and ended up finding us an amazing 5* holiday at an excellent price. Will be using James for all future bookings.

March 13, 2024
Unprompted review
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thanks James, was my pleasure! a great search for a brilliant family holiday for you all!

Rated 5 out of 5 stars

5 Star Service

Just booked an amazing holiday through James Greenhedge at Hays Travel. He took all the hard work out of selecting the right hotel for our requirements and the process was seamless. If you're looking to book your next holiday look no further (5 star service)

March 8, 2024
Unprompted review
Hays Travel - James Greenhedge logo

Reply from Hays Travel - James Greenhedge

Thanks Paul, was a pleasure to find your holiday in the sun! enjoy!

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