Hays Travel - Jane Thistlewhite Reviews 

367
TrustScore 5 out of 5

5.0

Personal Travel Consultant Jane Thistlewhite, S13 Sheffield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very helpful, gave advice on which areas/hotels would suit our needs price matched so didn’t need to worry everything done for us.

Rated 5 out of 5 stars

From my first enquiry to the booking of my trip the service provided by Jane has been excellent. Answered me straight away and kept me updated with regards to availability and even managed to book a... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Ive booked a few holidays through hays travel (Jane thislewhite) and every time ive had brilliant service. They cant do enough for you. Friendly, helpful, efficient. Just brillia... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant, sarah has been fantastic, answered all questions very quickly and friendly


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jane Thistlewhite, S13, Sheffield, United Kingdom

  • 0114 2560916

5.0

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(367)

126,693 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jane is amazing and got back to me with…

Jane is amazing and got back to me with the best prive and all details needed and we got our holiday booked very quickly

April 21, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Chloe and for taking the time to write your fab review
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Excellent service like usual

Excellent service like usual

April 16, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking yet another holiday with us Darren and for taking the time to write your fab review.
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Excellent as always from Jane and her…

Excellent as always from Jane and her team. Spoke to Ashleigh this time. She was so pleasant to speak to.I had messaged her my prefered holiday and she replied to confirm my details, explained a couple of things I wasn't sure about and that was it. I love using the outworker system as I talk to a human and puts me to rest that everything is ok. We'll done guys.

April 8, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for you lovely review rose .
Your loyalty over the many many years means so much .
Always here if you need us .
Jae Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Great service

March 31, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Jackie and for taking the time to write your review .
Always here if you need us .
Jane Thistlewhite at Hays travel

Rated 5 out of 5 stars

Jane was very helpful assisting with my…

Jane was very helpful assisting with my holiday and adding on extras at a later date! Just booked my 2027 with her also

March 29, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holidays with us Clarice your loyalty means so much .
Always here if you need us .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Couldn’t do enough for for you.

April 4, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Paula and for taking the time to write your fab review.
Always here if you need us .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Really helpful

Really helpful
Quick communication
Super speedy booking process

March 27, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holidays with us Jack and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Excellent

Really good customer service
Left my details and got back to me straight away
Explaining everything regarding the holiday and booking
Now just got to wait to go

April 3, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Toni and for taking the time to write your fab review .
Always here if you need us .
Jane Thistlewhite at Hays travel

Rated 5 out of 5 stars

Absolutely amazing service from

Absolutely amazing service from. Jane found us a really great deal could not fault her at all always on hand to answer any questions straight away would very highly recommend her to everyone

March 10, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Keith and for taking the time to write your fab review.

Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Seen a holiday on fb,made an enquiry…

Seen a holiday on fb,made an enquiry immediate response.very impressed the way everything was handled,even down to booking the seats.just had to check that I could get the time if work,came back that everything was ok.half an hour later everything was booked.thank you Sarah,definitely use them again

March 5, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Paul and for taking the time to write your fab review.
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Thankyou Jane for sorting our holiday

Thankyou Jane for sorting our holiday ! You was very efficient and helpful in sorting my assistance at the airport.

February 15, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Steven and for taking the time to write your fab review.
Always here to help .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Booked with janethistlewhite

Booked with janethistlewhite
She made booking the holiday easy
Thankyou so much
Would recommend 100%

March 10, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Jason , And for taking the time to write your fab review.
Jane Thistlewhite at Hays travel

Rated 5 out of 5 stars

Booking holiday

As always Sarah was very helpfull and polite and friendly

March 5, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking another holidays with us Susan , And for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

“I had a great experience booking my…

“I had a great experience booking my holiday with Hays Travel. The service was friendly, professional and really helpful from start to finish. Everything was explained clearly and the whole process was smooth and stress-free. I’d definitely book with them again. Thank you!

February 16, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Kathy,

We're happy to hear that you found our service friendly, professional, and helpful. We appreciate you mentioning how smoothly everything was explained from start to finish, and thank you for your feedback.

jane.thistlewhite, Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service.
Ive booked a few holidays through hays travel (Jane thislewhite) and every time ive had brilliant service. They cant do enough for you. Friendly, helpful, efficient. Just brilliant especially Rachel who i have dealt with on a few occasions.
I would highly recommend using them.

February 14, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking another holiday with us Claire and for taking the time to write your lovely review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Our advisor was patient and went above…

Our advisor was patient and went above and beyond to sort our holiday.

February 14, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you so much for booking your holiday with us and for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

from start to finish a very good…

from start to finish a very good experience sarah was very patient with all the questions I asked and responded very quickly and explained things very clearly not the first time I've booked with them ...

February 10, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking yet another holidays maxine and for taking the time to write you fab review .
Jane Thistlewhite at Hays travel

Rated 5 out of 5 stars

Amazing company

Amazing company, fantastic service from Jane and her colleagues as usual. They are alway there to help no matter what the situation always a please 😁

January 8, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you so much for booking yet another holidays with us , How exciting .
Thank you for your lovely review .
Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Really pleased with Hays Travel

Really pleased with Hays Travel, the experience we had was very good, would book with them again

January 31, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking with us Susan and thank you for your lovely review.

Jane Thistlewhite at Hays Travel

Rated 5 out of 5 stars

Very efficient and quick to respond.

Very efficient and quick to respond.
Good price and easy to book.
Would recommend.

February 6, 2026
Hays Travel - Jane Thistlewhite logo

Reply from Hays Travel - Jane Thistlewhite

Thank you for booking your holiday with us Joan.
And for taking the time to write your fab review .
Jane Thistlewhite at Hays Travel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look