Jill was great at giving me choices and was patient with me when I asked for variations. It helped that she narrowed down my options without me having to trawl through hundreds of hotels. Would defini... See more
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Jill is just so helpful and answers any queries we have!! Always getting the information we need. So friendly and understanding of our situations. Adapting and changing things to suit our requirements... See more
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Jill really listened to our requirements, went away to research some great destinations and supplied three stunning choices. We have now gone ahead and booked one of them and can't wait to fly out! Tr... See more
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Jill was very helpful, she listened to exactly what we wanted and found a holiday to match within an hr for a fabulous price. We then added our friends on and had to play around with the dates and Jil... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jill Orton, SO15, Southampton, United Kingdom
- 023 80981655
4.8
Excellent
73 reviews
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Reply from Hays Travel - Jill Orton
Thank you for taking the time to write a review, always appreciated. Have a fabulous time. Thank you. Jill 02380 981655
Jill was great at giving me choices and…
Jill was great at giving me choices and was patient with me when I asked for variations. It helped that she narrowed down my options without me having to trawl through hundreds of hotels. Would definitely use her services again and would highly recommend her to friends and family.
June 3, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write a lovely review and also recommend. Always appreciated. Have a fabulous time. Kind regards Jill 02380 981655
Jill is always so helpful
Jill is always so helpful, and quick to respond to our requirements. She has put a bespoke package together for us for a celebration holiday which we can’t wait to go on!
April 18, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write a review and it was a pleasure help plan a very special trip. I can't wait to hear all about it on your return. Thank you again. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
Jill excelled at sorting out options…
Jill excelled at sorting out options for us and accommodating our changes of mind.
She then was able to adapt quickly when our selected flight became unavailable
April 17, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write a review, always much appreciated and it was a pleasure helping you book a holiday to somewhere I wish I was going back to! Have a fantastic time. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
A speedy booking
Jill was able to locate the hotel that we were interested in despite the fact that it had changed its name since we last stayed there. The whole process was extremely quick and efficient and the cost was less than I expected.
April 8, 2026
Reply from Hays Travel - Jill Orton
Thank you for booking with me again, always a pleasure to help you and hope you have a fabulous time. Kind regards Jill = 02380 981655
As usual Jill was very helpful and…
As usual Jill was very helpful and efficient. Our go to Travel Consultant, I recommend her wholeheartedly.
April 3, 2026
Reply from Hays Travel - Jill Orton
Thank you for always trusting me with your regular trips, it is always much appreciated as is recommending to your friends and family too. Thank you again. Jill
Jill is very helpful
Jill is very helpful . She took time to establish exactly what I was looking for, and was very accommodating when I changed my mind a bit. And her communication throughout the process was excellent.
February 25, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write the review, I was just pleased I managed to get the itinerary for a lovely trip exactly how you wanted it. Have a fabulous time and I look forward to booking your next trip. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
Great experience on booking my Chinese holiday.
Friendly and knowledgeable, listen to what my needs were. Answered all my questions or found out what l needed to do with visas.
February 11, 2026
Reply from Hays Travel - Jill Orton
Always a pleasure to help you with your incredible trips, have a fantastic time and I look forward to booking the next one! Thank you. Jill - Jill.orton@hays-travel.co.uk 02380 981655
Very satisfied customer
Excellent and friendly service, always takes into account everyone's requirements. Nothing is to much trouble.
We have used Jill for a cruise, city breaks and sun holidays and will continue to fo so.
January 20, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write a review, it has always been a pleasure to help with all your holidays requirements and I hope you all have a fabulous time on your special holiday. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
Jill has been extremely helpful to me…
Jill has been extremely helpful to me finding what I hope to be a dream holiday. She delved into finding a resort to meet my needs. There was no hard sell, she provided the information and waited for me to make the decision. Thanks again Jill for all your help
January 28, 2026
Reply from Hays Travel - Jill Orton
It was a pleasure helping you find such an amazing trip, I am sure you will have a fantastic time and not jealous at all! Thank you for taking the time to write a review and for booking with me. Kind regards Jill - 02380 981655 jill.orton@hays-travel.co.uk
Jill understood exactly what we were…
Jill understood exactly what we were looking for when I sent in our holiday request and came up with a fantastic family apartment in a perfect location. I can't wait to slap on the factor 50 and get out there now.
January 20, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write this review, it is always much appreciated and I'm not jealous at all of your holiday! I hope you have a fabulous time. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
Perfect as always 🤩
January 15, 2026
Reply from Hays Travel - Jill Orton
Thanks for the review, always a pleasure to help book your trips and love seeing your photos! Thank you for taking the time to write the review. Kind regards Jill Orton - jill.orton@hays-travel.co.uk 02380 981655
Our amazing Hayes lady - Jill
Jill is just so helpful and answers any queries we have!! Always getting the information we need. So friendly and understanding of our situations. Adapting and changing things to suit our requirements. Nothing is too much trouble and takes all the hassle out of planning!!
January 9, 2026
Reply from Hays Travel - Jill Orton
Thank you for taking the time out of your busy schedules to write a lovely review. It is always a pleasure to help you plan your amazing trips, I always look forward to helping you. Have a fabulous time. Kind regards Jill - jill.orton@hays-travel.co.uk 02380 981655
Jill was lovely and very helpful
Jill was lovely and very helpful, a pleasure to deal with and a great asset to Hays
December 22, 2025
Reply from Hays Travel - Jill Orton
Thank you for taking the time to review, always a pleasure to help plan a trip. Have a fabulous time. Kind regards Jill - jill.orton@hays-travel.co.uk 0238 981655
Excellent professional service from…
Excellent professional service from Jill.
Knowledgeable on the holiday I was looking for.
Great price..
Will use again to book holidays in the future.
November 27, 2025
Reply from Hays Travel - Jill Orton
It was a pleasure helping you with such a lovely holiday to celebrate a milestone event. I look forward to helping you with your next trip and thank you for booking with me. Kind regards Jill Orton 0238 981655 jill.orton@hays-travel.co.uk
Jill was great to deal with and very…
Jill was great to deal with and very quick to help us with our booking especially as we were in Türkiye at the time.
November 13, 2025
Reply from Hays Travel - Jill Orton
Thank you for taking the time to write this review, it is much appreciated and so glad I can sort out another trip for you. Hope you enjoyed Turkiye! Kind regards Jill - 02380 981655 jill.orton@hays-travel.co.uk
Jill was amazing
Jill was amazing, explained everything about our cruise eyc. Would definitely recommend booking with Hayes Travel
November 12, 2025
Reply from Hays Travel - Jill Orton
Thank you taking the time to do the review for me, it is much appreciated and I hope you have a fabulous time. Kind regards Jill - 02380 981655 jill.orton@hays-travel.co.uk
Jill is a real credit to Hays.
I cant recall now how many holidays Jill has booked for me now, but that in itself speaks volumes. Jill is lovely, always professional and efficient. She has gotten to know me over the years and has always provided me with more than I expect. I know if I go to Jill my holiday will be exceptional. I've enjoyed every one of them and know I'll enjoy the 2 I have booked for 2026
November 6, 2025
Reply from Hays Travel - Jill Orton
Thank you so much for all the many bookings you have made with me. It is always a pleasure helping you with your next trip and I look forward to finding out where you want to go next! Kind regards Jill Orton - Jill.orton@hays-travel.co.uk 02380 981655
Personal experience with competitive prices
It was a great experience because of the personal, helpful and quick response, with competitive prices and good resort knowledge
November 1, 2025
Reply from Hays Travel - Jill Orton
Thank you for booking with me, it is always much appreciated and I am sure getting away for some winter sunshine will really break up the English winter! Kind regards Jill - 02380 981655 jill.orton@hays-travel.co.uk
Exceptional customer service
Jill made the whole booking a special holiday easy, understood our needs and did all the hard work especially as getting 3 specific cabins on a cruise is quite an ask!
October 23, 2025
Reply from Hays Travel - Jill Orton
Thank you for taking the time out of your busy schedule to write a lovely review, it was a pleasure helping you book a great cruise offer for your extended family. I look forward to booking your next trip! Have a great time. Kind regards Jill - 02380 981655 jill.orton@hays-travel.co.uk
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