Jill was great at giving me choices and was patient with me when I asked for variations. It helped that she narrowed down my options without me having to trawl through hundreds of hotels. Would defini... See more
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Jill is just so helpful and answers any queries we have!! Always getting the information we need. So friendly and understanding of our situations. Adapting and changing things to suit our requirements... See more
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Jill really listened to our requirements, went away to research some great destinations and supplied three stunning choices. We have now gone ahead and booked one of them and can't wait to fly out! Tr... See more
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Jill was very helpful, she listened to exactly what we wanted and found a holiday to match within an hr for a fabulous price. We then added our friends on and had to play around with the dates and Jil... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jill Orton, SO15, Southampton, United Kingdom
- 023 80981655
4.8
Excellent
77 reviews
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Reply from Hays Travel - Jill Orton
Thank you for the kind review, I hope you have a fantastic time and look forward to booking your next trip. Kind regards Jill
Jill really listened and understood…
Jill really listened and understood what we wanted. She was quick, efficient and we knew we were in safe hands.
February 21, 2024
Reply from Hays Travel - Jill Orton
Hi, thank you for the kind review, it was a pleasure finding you a lovely holiday. Enjoy and I look forward to booking the next one. Kind regards Jill
Jill Orton from Hays Travel was very good at arranging our cruise details.
Jill Orton from Hays Travel was very good at sorting out the exact details of the cabin we wanted, in order to be able make a final decision on the NCL cruise.
She kept in touch, and looked into the matter very quickly and efficiently, with clear explanations of the details.
Many thanks.
October 24, 2023
Reply from Hays Travel - Jill Orton
Thank you for your review, it is much appreciated. I hope you have a fabulous time on your cruise and look forward to booking your next one. Enjoy. Kind regards Jill
Just booked a week in New York with…
Just booked a week in New York with Jill’s help. She’s warm, friendly and with her good humour she made this very easy. Whilst being thorough and professional she is excellent at the little things. I highly recommend her.
October 12, 2023
Reply from Hays Travel - Jill Orton
Thank you for the lovely review and I know you will have an amazing time. Thank you. Jill
First time.booking with Jill and I…
First time.booking with Jill and I would 100% recommend to others.
September 13, 2023
Reply from Hays Travel - Jill Orton
Thanks for the great review, it was a pleasure booking a celebratory trip for you and i look forward to booking your next trip. Have a great time. Kind regards Jill
Jill was really lovely to talk to and…
Jill was really lovely to talk to and and was very helpful keep up the good work Jill
September 12, 2023
Reply from Hays Travel - Jill Orton
Thank you for the lovely review, I hope you have a fabulous time and I look forward to booking your next trip. Kind regards Jill
An extremely helpful travel adviser
An extremely helpful travel adviser. Jill Orton went out of her way to provide a bespoke trip
August 10, 2023
Reply from Hays Travel - Jill Orton
Thank you, it was a pleasure making sure the trip works for you. Have a fabulous time. Jill
Jill was amazing, finding the safari we wanted in the hr
Jill was very helpful, she listened to exactly what we wanted and found a holiday to match within an hr for a fabulous price. We then added our friends on and had to play around with the dates and Jill was amazing sorting it all out giving us us various options. She went over everything about the accommodation on request etc, plastic free and all the other bits we would need to know so we would have no surprises. Fantastic service, that’s what we like. We will definitely be booking with Jill again.
June 19, 2023
Reply from Hays Travel - Jill Orton
Thank you for such a lovely review. It was a pleasure helping you find such a fabulous trip for you and your friends. I look forward to hearing how the trip went and seeing some of your photos. Enjoy! Kind regards Jill
Jill is thorough prompt and keeps her…
Jill is thorough prompt and keeps her word. Exceptional customer service throughout. This is our second holiday booked with Jill and it won’t be the last. She is our personal travel advisor 😃
May 30, 2023
Reply from Hays Travel - Jill Orton
Thank you so much for this review, it is much appreciated. it has been a pleasure booking your holidays for you and hearing what a great time you had, so much so you have booked to go again. I am always around when you are ready to book again! Thank you. Jill
Precise and courteous Consultant…
Jill Provided a quick and precise itinerary for the holiday we wanted in Thailand and was very patient when we had to sort out issues before signing up.
All correspondence was quick and courteous and we got exactly what we wanted
May 16, 2023
Reply from Hays Travel - Jill Orton
Hi Craig, thank you for your kind words. I am so glad I managed to get you just what you wanted for your next holiday. Have a fabulous time. Kind regards Jill
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