Jo is just fantastic , lots of knowledge about all destinations , always on hand to help with any questions. A plus is I can book holidays outside of normal working hours which I love! That’s two ho... See more
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Jo has been absolutely fantastic at securing us the best price available on our family cruise. She has made everything so simple & got us exactly what we asked for. If you want a genuine reliable serv... See more
Fantastic Service from Jo Nelson of Hays Travels for the second time. Nothing is too much trouble for Jo and questions / requests are answered Almost immediately !! I would highly recommend Jo .
Jo is simply fantastic She blends efficiency and attentiveness -whilst never being pushy or impatient. I’ve just booked a surprise trip for my husband and she’s been supportive, helpful and disc... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Nelson, PR8, Southport, United Kingdom
- 07970889532
5.0
Excellent
358 reviews
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Jo is brilliant!
Jo is brilliant. She knows what we like, what we don't like, and is patient with my multiple questions about different options. She is knowledgeable, friendly, and cant do enough for us. Highly recommend.
July 18, 2025
Above and Beyond
Jo always go above and beyond for us to help us find the best deals and even price matches!
This is our 4th time booking with Jo! And honestly can't fault her! I always recommend her to others.
July 17, 2025
Book with Jo…you won’t regret it
I’ve booked several holidays with Jo and she’s always been excellent and helpful.
July 7, 2025
Jo is really helpful and got everything…
Jo is really helpful and got everything sorted with no hassle , would definitely book with her again :)
June 26, 2025
Excellent service from Pip
Excellent service from Pip, put together what looks to be an excellent itinerary for a trip to Thailand.
Very good communication and very helpful.
Been of a slightly elder generation was a bit unsure booking through Facebook / Messenger but Hays and Jo's Page had been recommended by a friend who had booked several holidays with them.
Obviously not been away yet but without jinxing it confident everything will be smooth running.
Certainly use again
June 21, 2025
Knowledgeable and friendly service…
Knowledgeable and friendly service received from Jo. Queries answered swiftly without hesitation. I would highly recommend her to anyone wishing to book a holiday in the future.
June 18, 2025
Jo is amazing & a fountain of…
Jo is amazing & a fountain of knowledge! She is always so helpful, accommodating & extremely quick to respond. We have booked several holidays with her (& Pip) and we wouldn’t hesitate to book again. I have recommended her to lots of my friends who also now always book with her. We honestly can’t rate her highly enough!
June 11, 2025
Very helpful xx
June 8, 2025
great service from Jo
We've used Jo a number of times now and been really happy with how simple the process was!!!
June 6, 2025
Jo was amazing from start to final when…
Jo was amazing from start to final when booking our cruise to the fjords for next year. Nothing was too much trouble. We can’t wait. X
May 25, 2025
Jo and Pip were extremely knowledgeable…
Jo and Pip were extremely knowledgeable and helpful.
The booking process was very easy and straightforward.
I would definitely book with them again.
May 10, 2025
Responded very quickly
Responded very quickly, checked all the details I requested.
Holiday booked seamlessly
May 15, 2025
Lovely and helpful
I’ve always found that Jo gives Great service and always helpful and informative, answering any questions promptly. Booking is made very easy
April 28, 2025
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