Jo is just fantastic , lots of knowledge about all destinations , always on hand to help with any questions. A plus is I can book holidays outside of normal working hours which I love! That’s two ho... See more
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Jo has been absolutely fantastic at securing us the best price available on our family cruise. She has made everything so simple & got us exactly what we asked for. If you want a genuine reliable serv... See more
Fantastic Service from Jo Nelson of Hays Travels for the second time. Nothing is too much trouble for Jo and questions / requests are answered Almost immediately !! I would highly recommend Jo .
Jo is simply fantastic She blends efficiency and attentiveness -whilst never being pushy or impatient. I’ve just booked a surprise trip for my husband and she’s been supportive, helpful and disc... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Nelson, PR8, Southport, United Kingdom
- 07970889532
5.0
Excellent
358 reviews
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5 star service
We wanted to book a special, once in a lifetime holiday. We contacted Jo who was really helpful and researched the trip for us. She gave us a range of room options and even sourced alternative dates at the same price to give us a choice. It was also much better value for money than any other providers we had looked at.
Both myself and other family members have booked with Jo before and wouldn’t hesitate to recommend her to anyone. Always 5 star service. Thank you so much.
January 5, 2025
Jo is fantastic!
Jo is fantastic, very knowledgeable and understanding of your needs, easy to communicate with and is always at the end of the phone.
What I like most about Jo is that she always offers you different alternatives and prices so you can choose to suit your budget.
January 2, 2025
Always use Jo for my holidays
Always use Jo for my holidays.
She is very efficient and always gets me fabulous prices and locations . Is always on hand to help when I’m away .
Highly recommended .
January 4, 2025
Online booking.
So helpful. Offered a lot of solutions and options and found great offers. Easy experience. Thank you.
December 30, 2024
The extra mile
As always Jo goes the extra mile . Always difficult getting rooms sorted for mum who is 89 with mobility and memory problems .
Jo always contacts the hotel and airline to ensure a stess free holiday😘thank you x
November 22, 2024
Amazing service
Amazing service, nothing was too much trouble, booked exactly what we wanted.
October 27, 2024
Great friendly service
Jo was very helpful in getting me a good price for a special holiday, she responded to queries very quickly and is lovely and friendly 😊
October 27, 2024
Great communication
Booked a few holidays with Jo now and never had any issues. I can have a lot of questions and she's always quick to respond to me! I wouldn't go to anyone else to book my trips and family holidays!
October 15, 2024
Fantastic customer service
We've booked through Jo before and the process was so easy. Jo is efficient and helpful. We'd definitely book through Jo again.
October 11, 2024
Very informative and if any questions…
Very informative and if any questions asked they are happy to help. They have been very patient with me making final decision. Would 100% recommend
October 7, 2024
5 star service
What a great service. Totally hassle free. I will definitely use again for all my future holidays. 5 star service
September 29, 2024
straight forward lovely supportive…
straight forward lovely supportive service concise information. Thank you Jo !
October 5, 2024
Rome 2026 🇮🇹
First time booking with Jo and would highly recommend. Very thorough and replied to messages quickly and efficiently. All documents received promptly also. Would definitely book through Hays Travel and Jo again 🌟
October 2, 2024
Great online booking experience
It was evident Jo was very knowledgeable about our destination & provided some great information & answered our questions thoroughly. The booking was quick & efficient, a fabulous online booking experience, 5 stars
September 27, 2024
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