Hays Travel - Jo Nelson Reviews 

358
TrustScore 5 out of 5

5.0

Personal Travel Consultant Jo Nelson, PR8 Southport, GB


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Rated 5 out of 5 stars

Jo is just fantastic , lots of knowledge about all destinations , always on hand to help with any questions. A plus is I can book holidays outside of normal working hours which I love! That’s two ho... See more

Rated 5 out of 5 stars

Jo has been absolutely fantastic at securing us the best price available on our family cruise. She has made everything so simple & got us exactly what we asked for. If you want a genuine reliable serv... See more

Rated 5 out of 5 stars

Jo is simply fantastic She blends efficiency and attentiveness -whilst never being pushy or impatient. I’ve just booked a surprise trip for my husband and she’s been supportive, helpful and disc... See more

Rated 5 out of 5 stars

Fantastic Service from Jo Nelson of Hays Travels for the second time. Nothing is too much trouble for Jo and questions / requests are answered Almost immediately !! I would highly recommend Jo .


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Jo Nelson, PR8, Southport, United Kingdom

  • 07970889532

5.0

Excellent

TrustScore 5 out of 5

358 reviews

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5.0

All reviews

(358)

125,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great online booking experience

It was evident Jo was very knowledgeable about our destination & provided some great information & answered our questions thoroughly. The booking was quick & efficient, a fabulous online booking experience, 5 stars

September 27, 2024
Rated 5 out of 5 stars

Jo was fantastic

Jo was fantastic. She gave some really good advice on different hotels and resorts, she answered all my questions so quickly it was as though we were sitting opposite her in a travel agent. We Will always use her to book our holidays

September 12, 2024
Rated 5 out of 5 stars

Great service as usual

We didn't really have an confirmed destination but Jo gave us a few options and was very knowledgeable on things to do in the areas etc. I was busy at work, but Jo sorted all our requirements and booked everything very swiftly and efficiently and also got us a good deal again - Thanks Jo

July 26, 2024
Rated 5 out of 5 stars

Jo was fantastic

Jo was fantastic, nothing is ever an issue for her and she always goes out of her way to find the perfect holiday.

July 12, 2024
Rated 5 out of 5 stars

Good experience

We rang on Saturday morning and had our call answered quickly by Jo who was very helpful and she took time to discuss the holiday we were interested in without rushing us.

June 30, 2024
Rated 5 out of 5 stars

This is our 4th time booking with Jo…

This is our 4th time booking with Jo from Start to finish she is amazing, no question to big or small and knowing she is there when premises would be closed for my crazy anxiety questions is priceless. I found searching and booking holidays really quite stressful before and now I wouldn't book any other way.

June 26, 2024
Rated 5 out of 5 stars

Jo is fantastic

Booking with Jo is hassle free she has great offers and always responds to questions quickly,
I have booked with Jo many times now and would have no hesitation to book again.

June 13, 2024

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