Jo is just fantastic , lots of knowledge about all destinations , always on hand to help with any questions. A plus is I can book holidays outside of normal working hours which I love! That’s two ho... See more
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Jo has been absolutely fantastic at securing us the best price available on our family cruise. She has made everything so simple & got us exactly what we asked for. If you want a genuine reliable serv... See more
Jo is simply fantastic She blends efficiency and attentiveness -whilst never being pushy or impatient. I’ve just booked a surprise trip for my husband and she’s been supportive, helpful and disc... See more
Fantastic Service from Jo Nelson of Hays Travels for the second time. Nothing is too much trouble for Jo and questions / requests are answered Almost immediately !! I would highly recommend Jo .
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jo Nelson, PR8, Southport, United Kingdom
- 07970889532
5.0
Excellent
359 reviews
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Jo was so helpful
Jo was so helpful from enquiry to booking. Always there to answer any questions that we had and this has continued after booking alsp
April 29, 2024
Super quick and easy process due to…
Super quick and easy process due to Jo's prompt replies and actions. Holiday booked in no time at all
May 20, 2024
Judith was really helpful and provided…
Judith was really helpful and provided all information in a concise and easy to understand manner and always offered to find out more details if required - she also provided very quick replies out of normal office hours - always helpful - thank you
May 12, 2024
I would use anyone else!
Jo is always helpful and goes out of her way to ensure your holiday booking experience is as smooth as possible. She will look into any queries for you and give you knowledgeable advice on your destination. If she hasn’t experienced that resort she will liaise with friends/colleagues and feedback her valued opinion.
May 8, 2024
Jo is simply ⭐⭐⭐⭐⭐
As always Jo was simply amazing, professional, friendly and always happy to help. Jo is great, full of knowledge and useful tips about the trips. ⭐⭐⭐⭐⭐
April 29, 2024
Excellent service
Jo is fab, she always gives you all the information you need.Nothing is to much trouble.She replies quickly and is so freindly . I have booked a few holidays with Jo and wouldn't book with anyone else .I would definitely recommend Jo .
April 22, 2024
The presence on social media is…amazing
The presence on social media is amazing, the prices & service are unbeatable & Jo provides the best personal service
April 27, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very easy to deal with and Rachel and…
Very easy to deal with and Rachel and Jo to time to find me the best deal possible. It’s also great that as soon as they send you a price they allow you to take time to consider prior to booking, but are also available if you have any questions. Easy booking process, can’t fault at all. Thank you
April 4, 2024
Reply from Hays Travel - Jo Nelson
Thanks so much for taking the time to write a review, it was our pleasure to help .
Jo was friendly and helpful
Just booked a weekend away to Rome with Jo. She was friendly and approachable. Would highly recommend booking with Hays and especially Jo. We can not wait to explore Rome next year.
March 20, 2024
Reply from Hays Travel - Jo Nelson
Thanks for taking the time to write a review, Im sure Rome will be fabulous !!
Jo was amazingly helpful got us what we…
Jo was amazingly helpful got us what we wanted and price to suit
March 18, 2024
Reply from Hays Travel - Jo Nelson
Thanks for taking the time to write a review, it wa my pleasure to help.
Nothing too much trouble
Pip was eternally patient and helped me tick the many boxes I wanted for our holiday! Would definitely use again and recommend 👍🏻
March 8, 2024
Reply from Hays Travel - Jo Nelson
Thanks for taking the time to write a review Claire, so glad we found you something amazing
Jo is very helpful and made the booking…
Jo is very helpful and made the booking process easy. Pleasure to deal with
March 15, 2024
Jo Nelson Hays travel
A great service from Jo, going above and beyond to find our perfect holiday, using her experience and knowledge about the area for our specific needs. Thank you
March 14, 2024
Thanks Jo
I spoke with Jo who did everything she could and was so nice. She made it a pleasant experience 😀.
March 13, 2024
Great service
Quick response to messages, sorted very quickly and available when I have any questions. Used Jo Nelson before, brilliant service. Had a problem whilst in Florida and she sorted it for us very quickly
February 26, 2024
Easy and quick booking process
Easy and quick booking process, all questions answered.
February 24, 2024
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