Hays Travel - Joanne Gellatly Reviews 

Book with Jo every time, she always goes above and beyond for her customers. And represents the Hays brand at the highest level.

Very helpful, found exactly what was required.

5star service as always from Jo literally took a few minutes to book my holiday.!!! No stress just how I like it
Very highly recommend 🤎

Fantastic service always extremely helpful & takes out all the hassle of booking a holiday.

Jo is very upto to date with all the travel plans we needed for our trip. Would'nt use anyone else. Jo go's out if her way to help

Joanne was patient and took her time to research the perfect itinerary. Asking relevant questions around our medical concerns.
Did her best to arrange local flights for us from Manchester.
Can’t wait for our adventure, it will soon come around

“As always, the service I receive from Joanne is outstanding — professional, friendly, and genuinely personal. She’s always happy to answer any questions, and nothing is ever too much trouble. I’ve used her service for years and will continue to do so without hesitation.”

Joanne is superb!
I book with Joanne often and she's never let me down. Very patient with me and gave plenty of options. Would very much recommend.

First class!!
Jo goes above and beyond every time. I gave her details of what I wanted got prices and options back straight away but due to being ill didn't get the booking sorted. Received a message from Jo few days later asking how I was and that she had been keeping her eye on prices for where I wanted and got a better price! Booked and sorted within minutes. Absolutely amazing! Thank you xx

Brilliant, professional, friendly service as always. Jo goes above and beyond every time we book. Nothing is ever too much trouble. 😀

So easy and fast

Excellent service from start to finish.

Easy booking experience and very professional

Dealing with Jo is so easy, she understands our preferences and expectations therefore streamlines options and always delivers a quality holiday.

Joanne is so professional and sorts out our holidays and any concerns straight away she’s brilliant and will continue to use Joanne for all future holiday bookings she’s just amazing and so knowledgeable

Joanne was very helpful and most patient . Would recommend to anyone .

Great service from Joanne Galatley from selecting our holiday to actually booking it. Joanne took away all the stress as was a large family booking. Thank you Jo

Jo books all my parents holidays but this is the first time i’ve used their service & can’t fault it. I sent over a list of hotels I liked the look of and Jo guided me to which was most suitable for my toddler as she has visited a lot of the hotels herself to be able to give advice to her customers. Even with date changes due to my partners leave not being granted Jo took it all in her stride and we found a new deal which she price matched to one i’d found online. Thanks Jo for all your help.

Always a pleasure booking with joanne, fast communication and attends to our needs ,great service

Jo Gellerty always gives a 5* seamless experience in booking the right holiday for us and our friends that now book through her.