Hays Travel - Joanne Goddard Reviews 

Joanne Goddard is incredible at finding your perfect holiday

Jo was amazing ! xx

Jo had bent over backwards to accommodate our travel needs, she’s been great

We recently booked an adventure to Australia and Tasmania, Joanne from Hayes went above and beyond to put the most perfect trip together for us . So helpful and friendly.

Jo is so good at listening understanding what her customers need and really easy to talk too , works with you to get you what you want at a budget your happy with . Highly recommended Jo

I feel that Jo took all of the stress out of booking a holiday. We haven’t been abroad since before the pandemic. Having searched online for a long time, we had still not made any decisions. Jo was patient and asked us what we really wanted. We hope to contact her again.

Jo has yet again been excellent, efficient and incredibly friendly. She is the epitome of what wonderful service is - looking forward to booking more adventures with her 🤩🤩🤩

Jo finds hotels we would like and finds alternatives quickly when needed. All done in half a day!

Jo was very helpful and honest

Jo was incredibly professional and kept us informed about every availability open for us, even communicating with us at the weekend and well into the evening.

We are so happy with the service Jo provided — I honestly can’t thank her enough. We really didn’t know where to start when it came to booking a “package” holiday, but she made it feel effortless and easy.

Jo took the time to get to know us properly and really listened to what we wanted as a family. With one of us being gluten free, two teenage boys who eat everything, and our need to get out and explore rather than stay in the hotel all week, it wasn’t straightforward — but she absolutely nailed it.
She found us the perfect place that fits everything we were looking for and stayed within our budget. We’re all so excited for this much-needed holiday, and it’s all thanks to Jo.

We will definitely use her to book our next holiday. 🤩

Friendly, knowledgeable. Able to meet our requirements.

Joanne is always helpful and nothing is to much trouble.for her.
Thank you

Jo was brilliant with our booking, searched for us the best option, adding on a few days extra to the booking, flights to and from the same airport. Nothing was too much trouble. Let's hope the cruise is as brilliant!

Jo listened to what we wanted and nothing was too much trouble, attention to detail was brilliant, she was fab x will always call her for help with our future holidays x

Jo is absolutely amazing at her job. She listens to your needs and finds you the best prices available at the most amazing locations. Jo is so helpful and friendly and has helped not only myself and my family but friends also. I would 💯 recommend Jo to anyone to book their holiday through.

Joanne is always so friendly, efficient and professional. She makes booking a holiday so straightforward. Sending links and reminders to help navigate to the form filling.
She always offers a varied mix of quotes and options to make booking transparent and stress free. Thank you Jo ☀️

Fantastic!!!! From start to finish Jo was so helpful and understanding. She asked all the right questions to find out what holiday I was looking for. She gave me a good variety of options and was very open to any suggestions I had to make changes. Her response times were excellent and she guided me through everything I needed to do. First time I’ve looked for a holiday and felt confident to book after a couple of days. Now I can look forward to a lovely holiday.

Jo has been amazing again, Jo gave us several great destinations & worked tirelessly to refine them until we found the perfect one. Why do it yourself when you have Jo to do it & get you the best holiday.

I’m really pleased with the tailored experience Jo offers. She takes time to listen and find what you are looking for from a holiday, always taking into account our requests, budget etc and she never makes you feel like you are being a nuisance with all our questions! Couldn’t imagine going anywhere else!