Fantastic service as always, we have used Jo for several years now and understands what we like from a holiday. You tell her what you are looking for and she delivers! Even better if you give her... See more
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I would like to give a special thanks to Jo Goddard for the excellent service and support. Jo was so helpful and patient throughout our request. and came back with some great choices to suit us. Her f... See more
Jo literally thinks of everything so you don't have to! Would highly recommend and do! Thanks Jo for being our 'go to' for every holiday.
Jo took on board every little detail of our holiday preferences and quickly sent us different choices all within our price range. She responded to all messages really quickly and had been really lovel... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Joanne Goddard, LE19, Leicester, United Kingdom
- 01164 125877
4.9
Excellent
227 reviews
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Jo provide honest advice that allowed…
Jo provide honest advice that allowed us to make an informed decision about our holiday. She was knowledgeable and made us feel confident in our choice.
January 14, 2026
Reply from Hays Travel - Joanne Goddard
Fantastic, thank you so much for taking the time to leave a review
First holiday of 2026
First holiday of 2026 Jo is very professional and understands our booking needs and does everything to fullfil them. Excellent as always. Well done.
January 10, 2026
Reply from Hays Travel - Joanne Goddard
Always an absolute pleasure, you are more than welcome, thank you for coming back to me x
Brilliant Hays Travel Agent - Jo Goddard
Jo couldn’t do enough for us despite all our questions and queries. Kept looking until she found the perfect holiday for us. Superb service from a wonderful Hays Agent
November 30, 2025
Reply from Hays Travel - Joanne Goddard
You are more than welcome, I am so happy you were pleased with my service x
Jo was patient and understood and…
Jo was patient and understood and listened to my requirements. She made the process less stressful and I wish I had used her years ago!
Will definitely use her again and 100% recommend her.
November 21, 2025
Reply from Hays Travel - Joanne Goddard
Ahhh that is really kind, thank you, it was a pleasure x
Jo was brilliant
Jo was brilliant, taking onboard any changes and tweaks throughout the process. Cannot wait for our holiday
November 1, 2025
Reply from Hays Travel - Joanne Goddard
Fabulous, thank you so much x
Jo is exceptional at sourcing the…
Jo is exceptional at sourcing the perfect holiday.
October 23, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much for your review, always a pleasure x
Reply from Hays Travel - Joanne Goddard
Thank you x
We recieved excellent service
We recieved excellent service. Jo was so helpful she found us the perfect holiday. Communication was superb. Thankyou
October 9, 2025
Reply from Hays Travel - Joanne Goddard
You are more than welcome, thank you for taking the time to leave a review, it means a lot x
Reply from Hays Travel - Joanne Goddard
Thank you so much for booking with me ;-)
Trip to NYC
I’ve only just found this review page. Jo booked a surprise trip to NYC for my husbands 50th birthday back in 2022. It couldn’t have been easier, Jo provided all information and a selection of hotels, flights and dates as I wasn’t sure at first how long to go for. The trip was amazing, thank you Jo and sorry it’s taken so long for me to leave a review 🤩
November 20, 2024
Unprompted review
Reply from Hays Travel - Joanne Goddard
Ahh that is lovely, so happy you enjoyed it & its never too late, I appreciate you taking the time to leave a review ;-)
Jo did a fantastic job of booking our…
Jo did a fantastic job of booking our cruise, answered all our questions and helped us make the right decision for us.
This is our fourth booking with Jo, Jo is always so knowledgeable and helpful. Thank you for all your help and support finding our perfect holidays.
September 1, 2025
Reply from Hays Travel - Joanne Goddard
No problem whatsover, you are more than welcome and thank you for booking with me ;-)
Good quality service
Good quality service. Very efficient. Would definitely recommend to friends and family.
September 1, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much that is really kind & thank you for booking with me ;-)
Knowledgeable and efficient service…
Knowledgeable and efficient service from Jo again. Highly recommended travel professional who always exceeds expectations.
August 19, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much for your kind words, that means a lot!
Jo always makes sure she understands…
Jo always makes sure she understands what I am looking for before spending time on searching and providing a number of holidays to choose from. She is always happy to tweak the search, courteous, friendly and proffesional at all times.
Thanks for all your help Jo
August 12, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much, you are more than welcome, anytime.
Reply from Hays Travel - Joanne Goddard
Thank you so much
Reply from Hays Travel - Joanne Goddard
Thank you so much
Jo is just amazing
Jo is just amazing, she is so very good at sorting out a holiday, she takes the stress away and does it all for you. I wouldn’t use anyone else.
June 21, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much for your kind words
Jo is a legend! 😊
Jo was so helpful in finding a holiday for my sister and I. She took on board what we were looking for and found us an amazing deal in our ideal destination. The whole process was so smooth and easy and she was always quick in response to any of our questions. We couldn’t recommend her enough!!
June 5, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much, so happy you enjoyed it
Reply from Hays Travel - Joanne Goddard
Thank you so much
Jo G is amazing
Jo G is amazing , finds the best holidays and takes all the stress and worry out of planning.
May 6, 2025
Reply from Hays Travel - Joanne Goddard
Thank you so much, I'm so happy you enjoyed it
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