Hays Travel - Joanne Goddard Reviews 

228
TrustScore 5 out of 5

4.9

Personal Travel Consultant Joanne Goddard, LE19 Leicester, GB


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Rated 5 out of 5 stars

Fantastic service as always, we have used Jo for several years now and understands what we like from a holiday. You tell her what you are looking for and she delivers! Even better if you give her... See more

Rated 5 out of 5 stars

I would like to give a special thanks to Jo Goddard for the excellent service and support. Jo was so helpful and patient throughout our request. and came back with some great choices to suit us. Her f... See more

Rated 5 out of 5 stars

Jo took on board every little detail of our holiday preferences and quickly sent us different choices all within our price range. She responded to all messages really quickly and had been really lovel... See more

Company replied

Rated 5 out of 5 stars

Jo is an experienced travel adviser who listens to what you want and gives you many different options to consider so you don’t feel like you’ve missed anything. Jo takes care of every little detail an... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Joanne Goddard, LE19, Leicester, United Kingdom

  • 01164 125877

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Jo made the whole process easy

Jo was knowledgeable and found options to suit within our budget. The whole process was very easy and I find it reassuring to still book through a travel agent I can speak to if I need to. Have used Jo many times and will continue to do so as it makes the whole process easy

February 10, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much, it is always a pleasure & thank you for booking with me ;-)

Rated 5 out of 5 stars

Jo was brilliant

Jo was brilliant - from start to finish. She was knowledgable, proactive and honest - making the whole process of booking our holiday completely stress free.

For the past 10 years or so, we have booked our holidays online with TUI. However after this experience I am converted… Jo will be my go to person when planning any future trips.

February 7, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much for this, lovely words & absolutely welcome to contact me anytime ;-)

Rated 5 out of 5 stars

Jo listened to what we needed and gave…

Jo listened to what we needed and gave us a personal and professional 5* service totally deserves a 5* review

February 3, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much, I really appreciate your kind words, so excited for your forthcoming trip, it is going to be amazing!!

Rated 5 out of 5 stars

Booking with jay

We had a pleasure booking with jay was amazing and understanding in what we was looking for for our holiday.
We had a few holidays looked at and the one we linked was fab for what we was looking for and helped with what’s around to do.

January 23, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much for taking the time to leave me a review ;-)

Rated 5 out of 5 stars

Excellent service and very helpful when…

Excellent service and very helpful when I needed to change the date of the booking, suggesting ways to keep the cost down.

January 13, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much for the review, always lovely to hear from you and thank you for booking with me ;-)

Rated 5 out of 5 stars

Jo was extremely helpful to find our…

Jo was extremely helpful to find our perfect honeymoon. Plenty of advice and options couldn’t reccomended more. Thankyou Jo

January 14, 2024
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Reply from Hays Travel - Joanne Goddard

Thank you so much, I am very excited for you, going to be an amazing honeymoon!! ;-)

Rated 5 out of 5 stars

Brilliant Experts

This is the first time I have used Hayes Travel and the that of an experienced travel expert Joanne Goddard. From our first contact to the point we booked with Jo, the service provided was exceptional and not for a penny more than the price of our holiday to Greek Isles.
Thank you to Joanne and Sam for looking into so many options to visit one of the Islands, as this was the difficult part for us as it will been our first visit to Greece.
Using the expertise of Jo and Sam made it a whole load easier and now we look forward to our hols 😎

January 8, 2024
Rated 5 out of 5 stars

Jo was great

Jo was great, lovely and friendly, very informative, answered all of our questions. Quick and efficient service booking our cruise and parking. Would absolutely recommend.

January 4, 2024
Rated 5 out of 5 stars

Great service

Great service, Jo helped me pick the location and made sure the flights were convenient for me. Thank you Jo, you’re the best!

November 21, 2023
Rated 5 out of 5 stars

Jo was highly recommended to me by a…

Jo was highly recommended to me by a friend and she hasn’t disappointed. Great service, making me feel like she really understood what I was looking for, and made booking a holiday stress-free and simple. Will definitely use Jo’s expertise again.

November 21, 2023
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. We will definitely be booking again with Jo xX

November 18, 2023
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Reply from Hays Travel - Joanne Goddard

Aww thank you so much, it was an absolute pleasure to book your fabulous holiday!!

Rated 5 out of 5 stars

A pleasure

Simple, professional & by far better communication than dealing direct with TUI

October 11, 2023
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Reply from Hays Travel - Joanne Goddard

Love this!! Thank you so much for the feedback, I really appreciate it!

Rated 5 out of 5 stars

Was so happy to be in touch with…

Was so happy to be in touch with someone that will answer my questions and look for a holiday that could be right with what I’m asking for.
Even though she was also going on holiday herself and travelling to a different country she made sure we were still looked after. Great service. 👍🏼

September 19, 2023
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Reply from Hays Travel - Joanne Goddard

Always an absolute pleasure, thank you so much for the review, I really appreciate it!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service and very informative. Found exactly what we were looking for very efficiently. Would definitely recommend Joanne’s services.

September 12, 2023
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Reply from Hays Travel - Joanne Goddard

Always an absolute pleasure, thank you so much for the review, I really appreciate it!

Rated 5 out of 5 stars

Joanne was patient friendly and helpful…

Joanne was patient friendly and helpful , always quick to respond and offered great service and competitive pricing

September 12, 2023
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Reply from Hays Travel - Joanne Goddard

An absolute pleasure, thank you so much for the review, I really appreciate it!

Rated 5 out of 5 stars

Jo is amazing

Jo is amazing, always on hand if you have any questions or requests either pre or post booking your holiday. So knowledgeable and will do everything she can to get you the holiday of your dreams within budget. I love having the reassurance of a travel agent and Jo is one of the best.

August 28, 2023
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Reply from Hays Travel - Joanne Goddard

I absolutely love this, thank you so much, I really appreciate your feedback and your loyalty ;-))))

Rated 5 out of 5 stars

Jo is always so helpful and gets the…

Jo is always so helpful and gets the booking spot on - so easy and straight forward- we will use jo every time - fantastic service

August 12, 2023
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Reply from Hays Travel - Joanne Goddard

Thank you so much, you are more than welcome anytime, I love booking your hols!!

Rated 5 out of 5 stars

Jo Goddard as my travel agent

Jo Goddard as my travel agent. Her extensive knowledge, expertise. Jo always goes beyond expectations to book my holidays. Fifth time she has booked me this year.

August 11, 2023
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Reply from Hays Travel - Joanne Goddard

Such a lovely review, thank you so much, always a pleasure to find your holidays for you.

Rated 5 out of 5 stars

The Queen of Cruises

Jo is very knowledgable about cruising and was able to provide advice on the holiday details, what was worth paying for and where compromises could be made in terms of cost. She was easy to talk to, answer lots of questions and pick out what was and wasn't most important to me about the proposed trip.

July 11, 2023
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Reply from Hays Travel - Joanne Goddard

Thank you so much, I was just so happy to be able to find you a wonderful cruise to look forward to.

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