Judith was very helpful when we were deciding on a holiday destination. She worked within the brief given and provided a range of options. Once we decided on the right holiday she booked it for u... See more
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Switch locationPersonal Travel Consultant Judith Overy, TS12 Saltburn, GB
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We have just booked our holiday for next year with Judith Overy. This has to have been the most straight forward, stress free but bespoke experience we have ever had. Judith has been exceptional from... See more
Jude is absolutely amazing at her job. Her knowledge and experience is second to none and nothing is too much trouble. She works so hard to make sure that booking is an enjoyable experience and always... See more
Judith was amazing, as always. After Ryanair had overbooked and took us off our flight, Judith spent hours and hours arranging alternative flights, an airport hotel, taxi and car parking, all in a cal... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Judith Overy, TS12, Saltburn, United Kingdom
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Excellent service
Judith was very helpful when we were deciding on a holiday destination. She worked within the brief given and provided a range of options.
Once we decided on the right holiday she booked it for us.
Thank you.
Excellent service time and time again …
Always get speedy excellent service with Judith. No question or query is a problem and she always finds the best option to suit your requirements.
Great experience, thanks again Judith
First class service yet again from…
First class service yet again from Judith Overy, we wouldn't book with anyone else. Judith goes above & beyond each & every time. Thanks again
Best customer service we have ever experienced…
We have just booked our holiday for next year with Judith Overy. This has to have been the most straight forward, stress free but bespoke experience we have ever had. Judith has been exceptional from start to finish; she provided fantastic, responsive service, tailored to the needs of our party some of whom have additional needs and one who is severely celiac so is anxious about travelling abroad. We feel really confident that all our needs have been met and we are so excited at the prospect of this amazing holiday! We cannot thank Judith enough, it has made the whole experience so easy, stress free and exciting!
I’d highly recommend Judith
Judith was fantastic and extremely patient with me as I flitted from cruise to holiday to different countries and hotels 🙈 She was amazing at finding just what we wanted, when I had finally decided.
Judith was very helpful and quick as…
Judith was very helpful and quick as responding to messages in relation to booking our late deal. She found us the prefect deal and even offered a price match from Jet2. Great service many thanks.
Agent was very personable
Agent was very personable, efficient, listened and nothing was too much trouble.
I would definitely use this service again.
Booking with Judith is always easy and…
Booking with Judith is always easy and informed.
Excellent
Excellent! Very patient and extremely helpful. I wouldn’t book a holiday with out her!
Jude is absolutely amazing at her job
Jude is absolutely amazing at her job. Her knowledge and experience is second to none and nothing is too much trouble. She works so hard to make sure that booking is an enjoyable experience and always responds to any messages really quickly. I would never use anyone else.
Jude is truly wonderful and couldn't be…
Jude is truly wonderful and couldn't be anymore helpful!
Thank you for all your help and expertise X
Excellent service
Judith was so helpful, prompt and professional. This was online over a weekend.
May use AI-assist with repliesRead more
Judith is fabulous
Judith is fabulous, she is so patient and will strive to answer every question and niggle that you have. I have booked two fabulous holidays with her now and have just booked a third. She always goes above and beyond to find you the exact holiday you want. I wouldn't book with anyone else

Reply from Hays Travel - Judith Overy
Booking with Judith is stress free
Booking through Judith has been fast and pain free. She is very knowledgeable and finds the best deal. Found us exactly what we wanted and would highly recommend booking with her. Takes all the legwork and stress out of it.
Judith sorted my holiday in a flash !
Judith sorted my holiday in a flash and reassured me that she would do everything else that needed to be done ! All the booking confirmation was emailed straight through to me . Amazing personal , professional service !
Judith takes all the stress out of…
Judith takes all the stress out of booking a holiday as she does everything from looking for the best price for you to checking you in on line.
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