Judith was very helpful when we were deciding on a holiday destination. She worked within the brief given and provided a range of options. Once we decided on the right holiday she booked it for u... See more
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Switch locationPersonal Travel Consultant Judith Overy, TS12 Saltburn, GB
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We have just booked our holiday for next year with Judith Overy. This has to have been the most straight forward, stress free but bespoke experience we have ever had. Judith has been exceptional from... See more
Jude is absolutely amazing at her job. Her knowledge and experience is second to none and nothing is too much trouble. She works so hard to make sure that booking is an enjoyable experience and always... See more
Judith was amazing, as always. After Ryanair had overbooked and took us off our flight, Judith spent hours and hours arranging alternative flights, an airport hotel, taxi and car parking, all in a cal... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Judith Overy, TS12, Saltburn, United Kingdom
4.9
Excellent
194 reviews
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Judith and the Paris break
Judith was very efficient and friendly. She listened to the requirements of the break I was looking into and within half an hour had me booked in. I couldn't knock the service
January 8, 2025
Judith is so helpful and patient
Judith has been amazing in helping us book New York, this coming Christmas time. She helped me last year when considering booking New York but at that time, it never came off. So this time when I was ready to book I didn't hesitate in contacting Judith again and she found us an amazing deal. Roll on December 2025! Thank you so much for your support, help and advice Judith. Here's to many more holiday bookings with yourself.
January 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great communication
Great communication, Offered a great variety of hotels to choose from always on the end of the phone for any questions we have. very Knowledgeable in the roll. will definitely recommend speaking to Judith for a Holiday
December 28, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review. I hope you have an amazing time. Thank you so much for booking with me!
As always Jude makes the process of…
As always Jude makes the process of booking a holiday seamless!
I gave her destinations Star rating and she came up with her suggestions!
Holiday booked within 2 hours !!!!!👍👍👍
December 31, 2024
Reply from Hays Travel - Judith Overy
Thank you so much! It was a pleasure as always, thank you so much for booking with me again x
Jude was absolutely fantastic
Jude was absolutely fantastic, so responsive, not at all pushy and just super knowledgable and helpful! Could not recommend enough!
December 31, 2024
Reply from Hays Travel - Judith Overy
Thank you so much! It was a pleasure and I hope you have a wonderful time x
Booked again with Judith as she makes…
Booked again with Judith as she makes booking so easy and hassle free. First class service again!⭐️
December 28, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely reveiw, and returning to book your holiday with me. It was a pleasure as always and I hope you have an amazing time xx
The whole process was professional and…
The whole process was professional and easier
December 12, 2024
Reply from Hays Travel - Judith Overy
Thank you so much, it was a pleasure and really appreciate your continued support. Have a wonderful Christmas. Thanks Judith
Always a great service with Judith
Always a great service with Judith. Whenever I am looking for a holiday she is my one and only. Thank you again for your help.
December 7, 2024
Reply from Hays Travel - Judith Overy
Thank you so much, it's always a pleasure. Thank you again for coming back and trusting me with your holiday x
Nothing is too much trouble for Jude
Nothing is too much trouble for Jude. She's brilliant.
November 28, 2024
Reply from Hays Travel - Judith Overy
Thank you so much, it was an absolute pleasure booking your dream trip! Thank you again for booking with me x
Excellent
Judith was recommended by family, she was extremely helpful and responsive. She gave a range of hotels and prices to suit and looked at a couple of different dates and boards, we have now booked a full Disney package for next year
November 23, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your kind words. It was an absolute pleasure booking your holiday and I hope you have a wonderful time x
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review, it was a pleasure helping and finding you your bucket list holiday! I can't wait for you to travel! Thank you again for booking with me x
Judith was incredibly helpful and…
Judith was incredibly helpful and patient when we were looking to book our holiday. Even now the holiday is booked, it’s reassuring there is someone on hand should we need it - something you don’t get when booking online yourself. Judith also found is a better deal than if we had tried to book it ourself. Super pleased with the service and we can’t wait for our holiday.
November 13, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your kind words, it was an absolute pleasure finding you your perfect holiday. I hope you have the most amazing time. Thank you for booking with me x
Experience made great by Judith Overy…
Experience made great by Judith Overy who has made this easy for us. First cruise virtually over. Next one booked already. Judith is a godsend. Thank you.xx
November 1, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your kind words. I am so pleased you loved your cruise, It was a pleasure helping you find them both. I hope you have the most amazing time! x
Impressive!
Judith is patient, incredibly helpful and provides a superb level of customer service. I am so grateful for her expertise and speedy replies to queries.
October 17, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your kind words. I hope you have an amazing time, thank you again for booking with me x
Judith was very patient with my ever…
Judith was very patient with my ever changing list of preferences and requirements. She was very supportive and knowledgeable.
October 13, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review. It's been a pleasure organising everything for you and I hope you have an amazing time!
I had an outstanding experience with Judith from Hays
I had an outstanding experience with Judith from Hayes. She provided quick and clear responses, demonstrating excellent knowledge of destinations and travel logistics. Her insightful guidance made planning easy, and every recommendation was spot on. I highly recommend her service for anyone looking for a seamless and expertly planned trip. Thanks Judith!
October 18, 2024
Reply from Hays Travel - Judith Overy
Thank you so much it has been a pleasure organising everything for you. Thank you again for booking with me!
Amazing customer service and time spent…
Amazing customer service and time spent to make sure we found the perfect holiday.
Jude went over and beyond to attend to our needs it was much appreciated.
October 11, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review it means a lot. Thank you again for booking with me ❤️
Really easy to contact and great…
Really easy to contact and great interaction with the company through Judith
September 29, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for your kind words. I hope you have a lovely time. Thank you again for booking with me
Judith is an absolute star
Judith is an absolute star! Judith is very patient and gave lots of ideas when we had no idea on what we wanted for our next summer holiday.
Will definitely book again with Judith!
October 3, 2024
Reply from Hays Travel - Judith Overy
Thank you so much for such kind words, it means a lot. I hope you have an amazing holiday. Thank you again for booking with me x
Above and beyond
Judith Overy went above and beyond as per usual. An absolute pleasure to deal with.
September 28, 2024
Reply from Hays Travel - Judith Overy
Thank you so much Alan, it means a lot and such a pleasure to look after both of you. Thank you again for booking with me x
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