Judith was very helpful when we were deciding on a holiday destination. She worked within the brief given and provided a range of options. Once we decided on the right holiday she booked it for u... See more
Location
Switch locationPersonal Travel Consultant Judith Overy, TS12 Saltburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have just booked our holiday for next year with Judith Overy. This has to have been the most straight forward, stress free but bespoke experience we have ever had. Judith has been exceptional from... See more
Jude is absolutely amazing at her job. Her knowledge and experience is second to none and nothing is too much trouble. She works so hard to make sure that booking is an enjoyable experience and always... See more
Judith was amazing, as always. After Ryanair had overbooked and took us off our flight, Judith spent hours and hours arranging alternative flights, an airport hotel, taxi and car parking, all in a cal... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Judith Overy, TS12, Saltburn, United Kingdom
4.9
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very thorough and knowledgeable
Very thorough and knowledgeable. Good choice of flights and markets.
We have used Judith on numerous occasions and the level of service and how effortless she makes the booking process means she is the perfect agent.
June 23, 2025
Reply from Hays Travel - Judith Overy
Thank you so much Leanne for your lovely Review, I hope you have a wonderful holiday and thank you again for booking with me!
Excellent service again from Judith…
Excellent service again from Judith thank you so much x
June 25, 2025
Judith
Judith, responded very quickly, booked and sorted within 45 minutes. Excellent service, thank you
June 29, 2025
Judith was so helpful from initial…
Judith was so helpful from initial contact to booking holiday, checking us in and sending booking correspondence. Haven't been abroad for nearly 7 years, Judith has put my mind at ease. Judith was recommended by a friend, will definitely use her again, will recommend to family and friends. Thank you again x
June 25, 2025
Brilliant
Brilliant, couldn't be more helpful, nothing was to much to ask for will definitely use judith again
June 4, 2025
Reply from Hays Travel - Judith Overy
Thank you so much for booking with me! I hope you have the most amazing time ❤️
Always a pleasure booking a holiday…
Always a pleasure booking a holiday with Judith! Wouldn’t book with anyone else
June 2, 2025
Reply from Hays Travel - Judith Overy
Thank you so much Tracey it means a lot. Thank you again for booking with me ❤️
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review, and for your continued support it means a lot ❤️
Review - Judith Overy
Judith was amazing, as always. After Ryanair had overbooked and took us off our flight, Judith spent hours and hours arranging alternative flights, an airport hotel, taxi and car parking, all in a calm and efficient manner. I’m so pleased I booked with her.
April 25, 2025
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review, and I'm so pleased we still got you on holiday! I hope you had a wonderful time ❤️
Jude is the best travel agent 🌟🌟-…
Jude is the best travel agent 🌟🌟- excellent service .
Holiday was amazing fergus water park is great families kids definitely recommend
May 26, 2025
Unprompted review
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review! I'm so pleased you had an amazing time ❤️
A quick and seamless experience
A quick and seamless experience - Judith responded quickly and answered all questions I had.
I was really impressed with the level of service and would definitely recommend.
I will definitely be keeping an eye on what’s on offer and would contact again.
Thank you.
May 26, 2025
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely review. It was a pleasure booking your holiday and I hope you have the most amazing time ❤️
Judith is brilliant
Judith is brilliant, sorted our holiday, and answer MANY questions we had. She was super quick at getting back to me. Honestly I would give her 10 stars if I could. Thankyou
May 22, 2025
Unprompted review
Reply from Hays Travel - Judith Overy
Thank you so much for your lovely! It was a pleasure organising your holiday thank you so much for booking ❤️
My first holiday booked with Judith, Personal Travel Consultant.
Judith was recommended to me by a friend at work. I've never used a personal Travel Consultant before, but she was really friendly, helpful and efficient. My holiday was booked within a few hours of me contacting her. I will definately use her again the next time I want to book a holiday, she made it all so easy!
May 19, 2025
Reply from Hays Travel - Judith Overy
Thank you so much, it was a pleasure booking your trip. Thank you again for booking with me ❤️
Helpful and knowledgeable- fantastic!
Judith was extremely helpful and patient with us when booking a big family holiday. She was extremely knowledgeable and willing to go through lots of options.
I will absolutely use Judith again when booking other trips.
May 13, 2025
Judith is so helpful and really goes…
Judith is so helpful and really goes out of her way to make sure we have just what we want.
May 5, 2025
Excellent Service
Quick, efficient and informative - Judith, thank you for your help in booking our family holiday for 2026.
April 18, 2025
Judith was so helpful when finding and…
Judith was so helpful when finding and booking a holiday, she took on board every request we needed to suit our family and made sure we found a perfect holiday! Couldn’t have been more helpful, took all the stress of booking last minute away, definitely recommend and will be booking with Judith again! X
April 10, 2025
Judith was very helpful and booked…
Judith was very helpful and booked myself and two daughters a lovely trip for next year.
April 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.