Julie was so patient as we are travelling in a large group & our plans kept changing .She was so accommodating and professional throughout the process . Id highly recommend using julie in the future a... See more
Company replied
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Julie was so patient as we are travelling in a large group & our plans kept changing .She was so accommodating and professional throughout the process . Id highly recommend using julie in the future a... See more
Company replied
Contacted Julie on a friend's recommendation. Julie arranged our holiday to Venice & Verona for four of us, sorting flights and transfers between the cities & to the airport. Any queries were answer... See more
Company replied
This is the 2nd time Ive booked a holiday with Julie but she has also done quite a bit of "looking into' things for me. Not only does she get the job done but she constantly always looks to do bet... See more
I contacted Julie to enquire if she could assist with booking us a holiday. I received an immediate response and Julie took care of all the details with a friendly and professional approach. Will defi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Julie Mattison, NE24, Blyth, United Kingdom
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Julie came recommended, having contact over the phone with open access no busy queue systems was so helpful. Julie was clear to understand and it helped that she read back the information so it ensured accuracy on both sides. No pressure and no stress as Julie organised it all. She is very knowledgeable and we were happy for our holiday to be left in her hands.

Reply from Hays Travel - Julie Mattison
Julie went over and above using her experience and professionalism to provide us with a holiday over and above what we originally expected.
I pride myself on getting value for money but trust Julie to improve on this even further.

Reply from Hays Travel - Julie Mattison
What made my experience great , was the service I received from Julie Mattison.
This is the first time I have used Hays Travel and so far all has been first class, mainly because Julie was always available to deal with at any time being fully committed to her job.
She was kind and friendly and managed to help us sort out our holiday for next month.
Thanks very much
Gary

Reply from Hays Travel - Julie Mattison
Julie listened to my requirements and attached a holiday to it. When asked if we could fly from an alternative airport- a new quote was sent promptly. Exceptional service

Reply from Hays Travel - Julie Mattison
Julie the Hays Travel Consultant found a great deal for our group, the hotel and travel arrangements ticked all the boxes we asked for. She was very patient with our endless questions and quick to reply to queries. I would thoroughly recommend this Consultant.

Reply from Hays Travel - Julie Mattison
Prompt, professional and knowledgeable throughout booking.

Reply from Hays Travel - Julie Mattison
Hays travel julie what a stat fast easy helpful full of knowledge got exactly what i asked for at a price I could afford thank you

Reply from Hays Travel - Julie Mattison
Would definitely recommend Julie. She is an absolute star! ⭐ won’t go to anyone else to book our holidays, we now have her on speed dial. Julie beats any quotes we give her and more.

Reply from Hays Travel - Julie Mattison
Julie helped book us a family holiday, from start to finish Julie found us the best deal and ensured we were all happy before proceeding with our booking

Reply from Hays Travel - Julie Mattison
The speed at which it was dealt with and I felt in safe hands.

Reply from Hays Travel - Julie Mattison
I couldn’t fault a thing from the minute we decided julie was fantastic everything we asked for she came back with the answer even when the shop is closed julie is there to support you.
I couldn’t ask for a better support it was so great I give the service we received 5* +

Reply from Hays Travel - Julie Mattison
Fantastic! booking with Julie is stressless, we gave her our holiday requirements and she did the hard work…. Giving us a great choice of holidays to choose from.

Reply from Hays Travel - Julie Mattison
The patience of a saint!! I sent Julie a list of our family requirements and budget costs. She found several holidays that ticked all the boxes. Don’t waste your time trawling the internet, just contact Julie and you can be sure of a good deal at the perfect resort.

Reply from Hays Travel - Julie Mattison
Basically told Julie what I wanted and approximately how much I wanted to spend and left the rest to her. Came back with holiday at a price that I could not believe. I honesty did nothing and got more than I expected. Many thanks. Will never book through anyone else xxx

Reply from Hays Travel - Julie Mattison
The whole experience was easy and straight forward, have never used an independent before but would definitely do it again.

Reply from Hays Travel - Julie Mattison
Julie was fantastic when she organised our recent last-minute booking. Nothing was too much trouble for her, she quickly responded to our (many!) questions and found us a lovely holiday. She also booked the lounge for us and offered to sort out parking too. We will definitely book through Julie again.

Reply from Hays Travel - Julie Mattison

Reply from Hays Travel - Julie Mattison
Absolute 5 star service! Couldn’t have asked for anyone better than Julie Mattison, helped me navigate round the brochure for our holiday, and even amended a few things to suit our needs! 11 out of 10!!

Reply from Hays Travel - Julie Mattison
Fabulous service, booked at a time that was convenient for me.
Would definitely recommend

Reply from Hays Travel - Julie Mattison
I gave Julie the hotel I wanted and she came back with a price, just needed to choose flights etc.
I was unable to select seats so Julie did that for me as well. Julie did offer to put in the API details but I was able to do that myself.
As there are 8 of us travelling it needed to be right.
I had lots of questions and Julie was prompt in responding to them.
Great payment system, link sent by text, paperwork through very quickly.

Reply from Hays Travel - Julie Mattison
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