My husband booked the hol with Karen and as always got a fab deal. Karen never dissapoints, you tell het what you want in a hol and she always delivers.
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See what reviewers are saying
Another holiday all sorted & booked by Karen.As always a seamless process where Karen has every detail in hand from start to finish.Karen was also able to save us money by using a jet 2 code and still... See more
Company replied
There is a reason my family and I keeping coming back to Karen to book our holidays. Always a pleasure to to deal with, help and advice is on hand any time of the day or evening. Karen goes out of... See more
Company replied
Five star service from Karen yet again. She uses her vast experience and knowledge of the travel industry to advise on the perfect holiday to meet your needs - and always finds a better deal than boo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Karen Walton, SR5, Sunderland, United Kingdom
- 0191 5436785
4.8
Excellent
107 reviews
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Would never go anywhere else.
Would never go anywhere else.
Karen always gets the best price for every holiday.
I recommend her to all my friends and family.
January 14, 2025
Reply from Hays Travel - Karen Walton
Thank you for your kind review and really appreciate you recommending me to your family & friends. Not long before your jetting off for some winter sun.Karen
Five star service from Karen
Five star service from Karen yet again. She uses her vast experience and knowledge of the travel industry to advise on the perfect holiday to meet your needs - and always finds a better deal than booking direct.
Thank you Karen. You are a star!
January 9, 2025
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, I am really pleased you were happy with the service I provided. Really appreciate your kind words. Karen
I have always found Hays Travel Hays Travel 1st class service 1st class holidaysto be…
I have always found Hays Travel to be 1st class when it comes to booking our holidays.
I have booked with Karen many times and again her service was 2nd to none . I am taking my son and his friend to Benidorm in December for my sons 18th and Karen was great in sorting everything for me. Thankyou Hays and thankyou Karen as always.
Mr JC
November 12, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, really appreciate you taking the time. Pleased that your happy with the service provided and your repeat business. Not long to wait until your celebrating your sons 18th have a fantastic time. Karen
Karen is always very helpful and goes…
Karen is always very helpful and goes that extra mile.
November 5, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, I am really please your happy with the service I provided. It's a pleasure to book your holidays really appreciate your booking. Thanks again Karen
Karen was such a great help when…
Karen was such a great help when booking a group holiday. Definitely first choice when looking to book holidays
November 2, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, I am really please your happy with the service I provided. It's a pleasure to book your group occasion. Thanks again Karen
Excellent As Always
Karen once again went above & beyond to get the best price for our holiday next year. Super fast response as always. Sent all the relevant paperwork over immediately. Thanks Karen - you’re a star x
November 2, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, I am really please your happy with the service I provided. It's lovely to have a holiday booked to look forward to, you'll be jetting off before you know it. Thanks again Karen.
Always book with Karen she is…
Always book with Karen she is informative patient and first class service always
October 18, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, really pleased your happy with the service I provided. I really appreciate your repeat business. Many Thanks Karen
Above and beyond
Karen explained all the ins and outs of cruising and gave us options. When we made our choice she completed the booking process with easy.
Her hard work made it an absolute breeze and pleasure for us.
October 5, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, really pleased you were happy with the service provided in booking your upcoming cruise. I really appreciate you choosing to book with me. Karen
Amazing experience.
Karen is always so helpful and handles everything needed to book a perfect holiday. Her knowledge is unparalleled and we know we are always in good hands with her.
October 3, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, enjoy your special celebrations in the sunshine, your booking is much appreciated. Karen
Thanks so much to Karen for always…
Thanks so much to Karen for always helping us choose the perfect holiday. Karen goes above and beyond to meet our needs. Will definitely recommend you to others. Keep up your good work and thanks again xxxx
September 4, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, really happy you are pleased with the service I provide. I really appreciate your return business and recommending me to friends and family. Have a great holiday. Karen
Holiday cruises
Excellent professional service Karen was extremely knowledgeable and was able to answer all our raised queries. Booking was extremely straightforward looking forward to our cruise.
September 19, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, and for choosing me to book your Cruise. I am thrilled to hear that you found my service excellent. Thank you Karen.
Karen went above and beyond to get us…
Karen went above and beyond to get us the holiday we wanted. Nothing was a bother to Karen and our holiday was booked in under an hour.
September 17, 2024
Reply from Hays Travel - Karen Walton
It's wonderful to know that you were able to find the perfect holiday with Karen's help. I appreciate your kind words and wishing you a great time, not long to wait. Many Thanks Karen
Karen was very professional and helpful…
Karen was very professional and helpful as always. Karen listens to what you want as a family and comes back with exactly what you’re looking for every time.
August 13, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, so pleased your happy with the service provided. Have a fantastic time on your family late deal not long to wait. Karen
Karen is very helpful and patient
August 12, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, not long to wait before you'll be jetting off. Karen
Made the process easy
Karen was brilliant in helping us book our holiday. She was so helpful and made the process really easy. She brings a nice personal touch to booking a holiday.
June 7, 2024
Reply from Hays Travel - Karen Walton
Many Thanks for booking with me, not long before you will be jetting off to the Sunshine. Really appreciate you taking the time to leave a review.Karen
Karen Walton - Hays Travel
There is a reason my family and I keeping coming back to Karen to book our holidays.
Always a pleasure to to deal with, help and advice is on hand any time of the day or evening. Karen goes out of her way to offer the best choice, deals when booking and everything is always dealt with quickly and efficiently for a total hassle free experience.
Thanks again to her we are now looking forward to our 2024 holiday, highly recommended.
June 4, 2024
Reply from Hays Travel - Karen Walton
Thank you for your great review, I really appreciate you returning to book your well deserved family holidays, not long to wait until you'll be jetting off. Many Thanks Karen.
5* service
Love Karen, always use her for our holidays. She always goes above and beyond and I wouldn’t trust anyone more than Karen to meet our holiday needs
April 19, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, so happy your pleased with the service provided. Really appreciate you booking your next family holiday with me. Not long to wait! Let the countdown begin. Karen.
Karen from Sunderland very…
Karen from Sunderland very knowledgeable pleasent its always a pleasure to book with thankyou
March 18, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, really pleased your happy with the service received while booking your holiday. It's a pleasure to book you both. Karen
Karen booked our holiday
Karen booked our holiday. She was very helpful and informative. So easy to talk to. Would definitely book again
March 5, 2024
Reply from Hays Travel - Karen Walton
Thank you for taking the time to leave a review, I am so pleased you were happy with the service received and that you would book with me again. Many Thanks Karen
Karen replied to my sms very quickly…
Karen replied to my sms very quickly and holiday was booked inside 4 minutes,Karen is extremely helpful and nothung is a problem for her. Well done!!!
February 23, 2024
Reply from Hays Travel - Karen Walton
It's always a pleasure to book your holidays, thank you so much for leaving a review so pleased your Happy with my service. Karen
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