Kath sorted out flights, hotel on a Friday night, what a commitment to Hays travel. She was very efficient and flexible with my requirements. I will definitely recommend her and contact her again.... See more
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We had to sadly change our holiday as it was not as sold to us originally. After speaking with numerous advisors for weeks on end and going round in circles. I spoke with Hayley who was very sy... See more
Kath was amazing! Incredibly helpful with her knowledge of best weather for time of year, to hotels that would suit the needs of my family, theres a 8 year gap between my children. So finding somethi... See more
Fast,efficient and very knowledgeable,made the booking of my trip very easy and stress free,wouldn’t hesitate to book again in the future
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kath Mcdonald, SR7, Seaham, United Kingdom
- 0191 5436501
4.9
Excellent
310 reviews
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Great service
Kath was very knowledgeable about the resort we want to go to and gave me options I didn't know were available.
November 19, 2025
10/10
Kath made booking a holiday feel like a spa day…. Completely stress free! She just covered everything as well as sending us photos of the hotel we’re staying and offering tips of the area. I’ll only be booking my holidays through her from now on. 10/10.
November 13, 2025
Kath was amazing as always
Kath was amazing as always! Wouldn't book with anyone else. Very helpful & goes above & beyond!
October 23, 2025
Kath made it’s really easy and no…
Kath made it’s really easy and no stress at booking my holiday. I would highly recommend x
October 11, 2025
Brilliant and kind and lovely as ALWAYS…
Brilliant and kind and lovely as ALWAYS I can hear the smile in Kaths voice !! 🤗💖
September 23, 2025
Will be booking more i Hope!
very helpful, and came up with an fantastic alternative to our original choice, knowledge and experience counts!
September 11, 2025
My holiday
Kath was very helpful and my booking was very straight forward and easy Kath is very friendly which helps when you are booking
September 18, 2025
Kath is the best
Kath is the best! She goes above and beyond. I havent been to Morocco before and she checked everything out forvme. She gave me a list of places that we could book in to drink!
September 17, 2025
As always professional service from…
As always professional service from Kath , she is amazing travel agent
September 11, 2025
Kath McDonald is brilliant all our…
Kath McDonald is brilliant all our holidays are perfect and value for money would never book through someone else
10 out of 10
August 5, 2025
3rd Time…
This is our 3rd holiday booked with Kath McDonald through Hays Travel.. always a good experience with first hand knowledge from Kath. She makes at such an easy process 🙂
August 3, 2025
Excellent staff and holiday experience
Why I keep going to Hays is because we always use the experience they have and we always ask Kaths opinion.We class her as a close friend and very knowledgeable
July 19, 2025
Always made easy pleasant lady never…
Always made easy pleasant lady never anything a bother when booking via Kath .
August 2, 2025
Our experience has been excellent from…
Our experience has been excellent from start to finish our representative went above and beyond Kath McDonald we shall be booking with Kath again soon.
July 31, 2025
Brilliant service
Brilliant service, really helpful with ideas, very quick in responding, super friendly and easy to talk to. Would definitely recommend
July 26, 2025
Another amazing trip!
Kath was great in recommending a cruise to us we didn’t even know we needed! She went above and beyond offering us numerous quotes to fit our group of friends annual holiday! Nothing was an issue! Thank you for all you do for us; we are lucky to have a caring travel agent who understands us needy girls! You’re the best!
June 26, 2025
I always book my holidays with Kath…
I always book my holidays with Kath McDonald because she always finds me amazing deals nothing is too much trouble and she is very quick to respond if I have any questions or queries. I would definitely recommend using her .
July 5, 2025
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