Hays Travel - Kathryn Benson Reviews 

Kathryn Benson is amazing!! Very very fast response and the whole process from the first question to completing the booking was efficient and professional!! Nothing was too much bother, and even after booking, Kathryn replied to my messages late in the evening and early in the morning! Kathryn is definitely my go to person for my holidays!!! This is not my first booking with Kathryn and it's definitely not the last! Thank you very much! :)

Excellent service from start to finish.she was just a message away gave me so much peace of mind.Truly five star personalized customer service . Thank you so much Kathryn.

Kathryn is the best always there to answer any questions and gets back to you as soon as she can keeping you informed all the time

Kathryn is so friendly and helpful! We have booked two holidays with her now and I wouldn’t hesitate to use her again.

We had quite specific requirements for our first abroad holiday with two young children and she sent over loads of options for us to review which saved us so much time scrolling online! We can’t wait to go!

Fabulous service from Kathryn Benson as always, she really goes above and beyond! Wouldn't book our cruises through anyone else.

Easy and quick. Excellent service

Fantastic communication, booked with Hayes travel last few times online , no problems whatsoever.

Kathryn was most helpful in finding an hotel that matched our family’s requirements, especially with finding the type of pool most suitable.
Having been to the resort of our choice she knew which hotels to offer. From that, booking was completed after taking her advice on airports and flight times.

all my questions were answered and my holiday booked ,all dealt with through messenger which was easy, any obstacle with the booking was overcome

I booked my holiday through Kathryn and I couldn’t have asked for a better service off her. She assured me if I doubted anything,she sent everything I needed to see,and kept in touch at all times. Will definitely be booking another holiday with her so thank you Kathryn for your patience

The consultant I used was very patient in answering my many questions as getting a holiday right for our family is important to me. She was happy to communicate via messenger from quotes, queries and even booking which is very helpful for a busy, working mum.

Kathryn found us everything we wanted way under budget with ease and speed thank you for finding us 2 good holidays definatly b in touch scott nat n boys

2nd time I've booked my holiday with this women and am glad I have done ..my next holiday i might even book again with her ...she goes out of her way to make everything easy for the customer...with brilliant payment plans. Kathryn also is emailing the hotel as its bath or shower and my wife can't get in and out of bath so hopefully a walk in shower will be waiting on us...all in all I just want to give Kathryn a big 5 out of 5 from the carson family thank you .

I booked a Disney package through one of your consultants in January. We went in December. On the 1st morning, I went to hotel reception to see if our tickets were there, they advised as it was through a 3rd party I would need to contact them. So I rang and left a message on thr agents answer machine, explaining the situation, as I hadnt received anything in my emails about tickets, needless to say, I am still waiting on that return call. Luckily for us the staff at Disney were superb, albeit it took precious time off our trip, I will not use that agent again.

Easy to book from start to finish.
Helpful and friendly.
Would definitely book with Kathryn again.

Quck response, not a bad price and patient!

Brilliant first time experience with Hays Travel and especially Kathryn who was brilliant with our booking she made booking really easy and was so helpful :)
look forward to booking more holidays in the future with yourselves.