Kathryn Benson is amazing!! Very very fast response and the whole process from the first question to completing the booking was efficient and professional!! Nothing was too much bother, and even after... See more
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Kathryn is so friendly and helpful! We have booked two holidays with her now and I wouldn’t hesitate to use her again. We had quite specific requirements for our first abroad holiday with two youn... See more
We’ve used many different travel agents and online travel services before and they all seem to be head baffling. This is the first time we’ve used Kathryn and honestly was so simple and easy to use an... See more
Kathryn was brilliant, she was so quick getting back to us, even on a Sunday! We had lots of special requirements which meant she had to go the extra mile to ensure those needs were met, but for Kathr... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kathryn Benson, LS11, Leeds, United Kingdom
- 1138275565
4.8
Excellent
166 reviews
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Excellent service
November 10, 2025
Experience was amazing
Experience was amazing, Kathryn was very quick to respond even she was on holiday and responded back to me, and everything was booked in a matter of minutes, she answered all my questions I had.
November 3, 2025
Quick service easy process
November 6, 2025
Find my holiday
Went out of her way to help even tho it was a Sunday and late.thank you
October 27, 2025
Absolutely fantastic service!
Absolutely fantastic service!! 2 holidays booked this year with Kathryn and it couldn't have been easier. She is so hopeful and the communication is fantastic 😁 thank you !!
October 20, 2025
Kathryn was a joy to deal with
Kathryn was a joy to deal with! Prompt replies and made booking smooth.
October 17, 2025
Fabulous service
Fabulous service!
Kathryn took her time, was knowledgeable.
Lovely demeanour and super helpful
October 3, 2025
Amazing experience with using Kathryn
We’ve used many different travel agents and online travel services before and they all seem to be head baffling. This is the first time we’ve used Kathryn and honestly was so simple and easy to use and she was so helpful finding us our holiday from our airport. Will most definitely be using her again and recommending! Thankyou for your help Kathryn!
September 14, 2025
Book with confidence book with Kathryn
If your booking with hays always speak to kathryn first she’s one of the best if not the best hays have it’s a few years I’ve gone back to her and nothing is never a problem highly recommend
September 11, 2025
She was amazing and answered all our…
She was amazing and answered all our questions and made the booking so easy. This is our first holiday abroad and we can’t wait to go.
September 6, 2025
The lady I was interacting with was…
The lady I was interacting with was very friendly and polite. She made the booking experience very easy. I would definitely book this way in the future and I have already told friends and family.
August 28, 2025
So happy with the service from Kathryn
So happy with the service from Kathryn! More than happy to provide me multiple options nothing seemed too much trouble :-)
August 4, 2025
Kathryn had great knowledge about the…
Kathryn had great knowledge about the hotel and the area we were going to stay in.
She took her time and gave some great advice on trips
July 21, 2025
Kathryn was a lovely lady who couldn’t…
Kathryn was a lovely lady she couldn’t do enough helping me book my holiday
July 12, 2025
Kathryn was so quick to respond and…
Kathryn was so quick to respond and very friendly, she answered all my questions and got my holiday booked with no issues at all! Would highly recommend booking through Kathryn for quick, easy, friendly and stress free service
July 1, 2025
Kathryn helped me so much in difficult…
Kathryn helped me so much in difficult circumstances.
She still went the extra mile even though the holiday company dragged their heels a little. Very helpful and considerate.
June 14, 2025
Quick and stress free booking experience
Just booked myself a great holiday deal to Sharm el Sheikh next year through Kathryn. Amazing service, quotes were provided rapidly and adjusted to my needs. Everything arranged and taken care of by Kathryn. I would definitely recommend asking Kathryn to book your next holiday, I know I will be.
June 10, 2025
Great communication
Great communication. Very helpful. Found me a great deal definitely recommend😀
June 7, 2025
Katherine was amazing in giving us so…
Katherine was amazing in giving us so much in formation. Whenever I asked a question she would always get back to me within a short time. We are currently on our hloliday that we booked with you and I can truly say we are having a great time. We would highly recommend you to all we know.
May 29, 2025
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