Katrina is fabulous... such a personalised touch and always... literally always available to answer any question or query I have before and after booking... even messaging during the holiday to... See more
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Katrina is fabulous... such a personalised touch and always... literally always available to answer any question or query I have before and after booking... even messaging during the holiday to... See more
Company replied
Katrina always goes above & beyond to make the search & booking so simple & it’s clear she has a passion for travel & loves helping people find the deals they are looking for Highly recommended
Company replied
Katrina always looks after my holidays offering the best prices and making sure I have my printed tickets and checks me in online so I don’t need to worry about anything. I highly recommmend for a str... See more
Company replied
1st Class Service from Katrina, she provided us with great options for our first ever cruise and helped us book the one we choose, offering advice and support at all times. Katrina is knowledgeable,... See more
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Katrina Diamantis, Bempton, United Kingdom
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Katrina was helpful, informative and professional as always. She dealt with any queries rapidly and nothing was too much trouble. Highly recommended.
Outstanding service as always from Katrina, above and beyond
Katrina is excellent efficient and good with communication.
Great organisation. Nice hotels with good locations, transfer on time. Would recommend the company.
Personal contact regards holiday booking. -very professional
Great friendly service, was easy to book and Katrina came back with some great options with the criteria we asked for.
Booked while at home which made it really easy for us, thank you, we would definitely recommend
1st Class Service from Katrina, she provided us with great options for our first ever cruise and helped us book the one we choose, offering advice and support at all times. Katrina is knowledgeable, professional and very friendly :)
Having had several very successful holidays and breaks booked through Hays via the brilliant Katrina I had no qualms about using Katrina once again to find, organise and book a family holiday for next year. Katrina always endeavours to find a suitable venue, and since next year is a celebration of our 70th birthdays she has done it again.
Katrina was very helpful & efficient. Came back to any queries swiftly and nothing appeared too much trouble. She has been a great help booking our holiday.
Very responsive, easy to book and ask questions, really accommodating. Excellent customer service.
Here’s the updated short review:
Trina made planning my trip effortless and stress-free. She listened to my preferences, found amazing options, and took care of every detail. Her knowledge, responsiveness, and personal touches made all the difference. I’ll definitely book with her again!
Easy to message and great instructions and detailed description of the itenary and answered all questions asked. Immediate and prompt reply and booking very straight forward. Katrina was excellent in her manner and professionalism and I have now clicked to follow her Facebook page for future brilliant promotions.
Katrina at hays travel books all my holidays. Always fantastic and I wouldn't go anywhere else. Highly recommend!
This is the 2nd year running I have booked with Katrina for my family holidays. Last year my holiday was cancelled last minute due to Microsoft crash and she handled it even though she was on holiday herself made sure we got a holiday we loved. Above and beyond that’s why she gets my custom and my trust!
Katrina, clearly well experienced and knowledgeable
made the process of booking a holiday stree free, she took the time to understand exactly what I was looking for, and communicated with me throughout the whole process. Enquires were responded to promptly and she was able to get me a competitive price.
This is not the first time I have booked with Katrina, I wouldn't book with anyone else now - I highly recommend 👌
Katrina is excellent at her job. She speaks on a personal level and goes the extra mile, even out of her working hours. Will most certainly recommend and use again in future.
Katrina was very pleasant and extremely helpful. The original trip I wanted was completely sold out ,but Katrina managed to get us booked on a similar trip for slightly less money. She is very knowledgeable and so takes away the usual stress from booking a holiday.

Reply from Hays Travel - Katrina Diamantis
Fabulous quick, easy and seamless booking.. great efficient and friendly service as usual

Reply from Hays Travel - Katrina Diamantis
Superb personal service offered by Katrina - highly recommend for all your travel needs.

Reply from Hays Travel - Katrina Diamantis
Katrina has been booking my holidays for many years now and always goes above and beyond. Easily a five star service.

Reply from Hays Travel - Katrina Diamantis
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