Kerry genuinely wants to make the perfect holiday , I gave her information of where I wanted to go and she found the ideal place . The booking process is easy and Kerry keeps you up to date through... See more
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Booked through Kerry. Kerry is so patient 😊 she found what we wanted, she’s so understanding and very knowledgable at her job, definitely recommend Kerry to find an holiday for you, even if it’s a w... See more
Company replied
Amazing everytime with Kerry, nothing is too much for her at all with my endless questions and queries. Wouldn’t book through anyone else. Even down to recommendations for us once on holiday and her k... See more
Company replied
Kerry was fantastic ! She totally listened to our niche requirements and then only offered holidays that ticked all the boxes unlike other travel agents Not only did she tick the boxes bu... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kerry Appleby, BD18, Shipley, United Kingdom
- 01274048520
4.9
Excellent
129 reviews
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Go to Kerry for all holiday bookings
Kerry genuinely wants to make the perfect holiday , I gave her information of where I wanted to go and she found the ideal place .
The booking process is easy and Kerry keeps you up to date through all aspects of.
Couldn’t have wanted anyone better .
July 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Kerry Appleby
Thank you for booking with me again Gill, it's always a pleasure :-) Kerry xx
Booked through Kerry.
Booked through Kerry.
Kerry is so patient 😊 she found what we wanted, she’s so understanding and very knowledgable at her job, definitely recommend Kerry to find an holiday for you, even if it’s a weekend break on which we are doing, Kerry booked my last weekend break, thanks again Kerry
July 15, 2026
Reply from Hays Travel - Kerry Appleby
your very welcome love, we got there in the end. I cant wait to hear all about it. You will both have a great time :-)
Booking holiday
Me and my family always book a holiday with Kerry, this is my first time booking with her, she has made me feel so safe and explained everything to me as I have dyslexia. I will 100% be booking with her again. 100% recommend her.
June 3, 2026
Reply from Hays Travel - Kerry Appleby
Aww thank you so much! 🥹💙
It really means a lot that you took the time to leave such a lovely review. I'm so pleased I could make the booking process easy and explain everything in a way that made you feel comfortable and confident. 😊
I believe everyone deserves to feel supported when booking their holiday, so I'm delighted I could help. Thank you for trusting me with your holiday, and I can't wait to help you and your family book many more amazing trips in the future! ✈️🌍☀️
See you again soon, and thank you for the recommendation – it honestly means the world! ❤️
Kerry made everything really smooth and…
Kerry made everything really smooth and easy for us and went above and beyond to get us our dream honeymoon destination, we can not wait to go.
June 29, 2026
Reply from Hays Travel - Kerry Appleby
Thank you so much for your lovely review! 🥹💙 It was an absolute pleasure helping you find your dream honeymoon, and I'm so happy we managed to make it happen! 🌴✈️ Thank you for trusting me with such a special trip. I can't wait to see all your photos when you get back! Wishing you both the most amazing honeymoon and a lifetime of happiness together. 💍🥂❤️
Amazing everytime with Kerry
Amazing everytime with Kerry, nothing is too much for her at all with my endless questions and queries. Wouldn’t book through anyone else. Even down to recommendations for us once on holiday and her knowledge of being allover. Thank you again.
June 24, 2026
Reply from Hays Travel - Kerry Appleby
thank you for the lovely feedback, always a pleasure getting you just the right holiday every time :-)
Kerry is quick and efficient
Kerry is quick and efficient. Makes booking a holiday so easy. Thank you yet again
June 23, 2026
Reply from Hays Travel - Kerry Appleby
thank you for your lovely feedback Tania :-)
Got in touch with Kerry told her what I…
Got in touch with Kerry told her what I was looking for , she said leave it with me and came back with this holiday, nothing was to much for Kerry .
Kerry has so much knowledge when you mention what you are looking for she is straight on it ,
Thank you Kerry
June 18, 2026
Reply from Hays Travel - Kerry Appleby
a pleasure as always Bobby, thank you for your support. Have a blast!!!
Definitely Recommend Kerry
So glad we booked through Kerry! Told her where we wanted to go & when and she did the rest, alot cheaper than booking it myself as well. Definitely recommend using Kerry xx
June 11, 2026
Reply from Hays Travel - Kerry Appleby
thank you for booking with me Jess, have the best holiday i can't wait to hear all about it!!!!
Brilliant Everytime
Brilliant Everytime. Kerry is always happy to help, nothing is too much for her. Won’t go to anyone else for our holidays
June 4, 2026
Reply from Hays Travel - Kerry Appleby
Thank you so much for your lovely review Josh! 😊
I'm delighted to hear that you've had such positive experiences booking with me. It truly means the world to know that you trust me with your holidays, and I'm always happy to help in any way I can. Thank you for your continued support and loyalty – I really appreciate it and look forward to helping you plan many more amazing trips in the future! ✈️🌎☀️
Kerry
Made the experience really easy
Made the experience really easy. Saved alot of stress and worry.
May 15, 2026
Reply from Hays Travel - Kerry Appleby
Thank you love, really appreciate your time leaving me a review xx
Kerry made the experience of booking so…
Kerry made the experience of booking so easy I didn’t have to do a single thing apart from fill a form with my details she took care of everything
April 21, 2026
Reply from Hays Travel - Kerry Appleby
thank you so much for your lovely feedback, was a pleasure getting you booked. I can't wait to hear all about :-)
Kerry was absolutely brilliant
Kerry was absolutely brilliant, she listened to what we were looking for and found us a great deal on a Caribbean cruise.
The booking process was so easy and personal .
Thank you Kerry
April 17, 2026
Reply from Hays Travel - Kerry Appleby
Thank you so much for your lovely feedback 😊 It was an absolute pleasure helping you find the perfect Caribbean cruise and making the booking process as easy and personal as possible.
I’m so pleased I could help you secure a great deal, and I really appreciate you taking the time to share your experience.
Wishing you an amazing time making unforgettable memories in the Caribbean 🌴🚢☀️
Thank you again for choosing me to get you booked - Kerry :-)
Kerry was great with my enquiry
Kerry was great with my enquiry. She came back promptly with cruises which suited our needs. Will definitely use Hays again.
March 17, 2026
Reply from Hays Travel - Kerry Appleby
Thank you for this lovely feedback Mel, was a pleasure booking your cruise :-)
We knew what holiday we wanted to book…
We knew what holiday we wanted to book and when. Kerry did all the booking for us and also managed to get us some money off the holiday
March 15, 2026
Reply from Hays Travel - Kerry Appleby
thank you for your continued support Hilary & Keith xx
Kerry goes above and beyond
Kerry is so professional, with years of experience. She has got me some amazing deals over the years! She goes above and beyond to help you get the perfect holiday. Would 100% recommend! 😊
March 4, 2026
Reply from Hays Travel - Kerry Appleby
aww thank you love....xxxx
Nothing is ever too much trouble for…
Nothing is ever too much trouble for Kerry she goes above and beyond to help with your booking
February 28, 2026
Reply from Hays Travel - Kerry Appleby
Thank you Jayne :-)
Excellent as always Kerry takes care of…
Excellent as always Kerry takes care of all my holidays and very professional
February 28, 2026
Reply from Hays Travel - Kerry Appleby
thank you Thomas xx
Excellent
Easy to communicate with and quick responses. Offered a great package deal! Would highly recommend
February 16, 2026
Reply from Hays Travel - Kerry Appleby
Thank you so much for your amazing feedback Imogen, was a pleasure getting you booked :-)
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