Kerry genuinely wants to make the perfect holiday , I gave her information of where I wanted to go and she found the ideal place . The booking process is easy and Kerry keeps you up to date through... See more
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Booked through Kerry. Kerry is so patient 😊 she found what we wanted, she’s so understanding and very knowledgable at her job, definitely recommend Kerry to find an holiday for you, even if it’s a w... See more
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Once again, we stretched Kerry to the limits ( sorry Kerry 🫢). We changed dates, we changed flight times, we even changed countries. Unfazed, she once again came up with the goods. Thank you Ker... See more
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Amazing everytime with Kerry, nothing is too much for her at all with my endless questions and queries. Wouldn’t book through anyone else. Even down to recommendations for us once on holiday and her k... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kerry Appleby, BD18, Shipley, United Kingdom
- 01274048520
4.9
Excellent
133 reviews
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Kerry was really helpful and efficient
Kerry was really helpful and efficient. She went above and beyond to book our holiday. Where else can you get such personal service late afternoon/early evening on a Sunday? A great price too. Thank you Kerry. Absolutely first class service.
July 14, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Diane, was a pleasure getting you booked :-)
Sorrento 2025…
We have just got home after a wonderful, completely stress free, trip to Sorrento. Kerry took care of everything! The booking process was so easy, Kerry even sorted out the advance passenger info, reserved seats on the aeroplane and took care of checking us in. For a good few years now, we have booked everything for our holidays separately on line ourselves. I wouldn't hesitate to let Kerry take care of our holidays in the future. All the convenience of a travel agent, from the comfort of your own sofa. Thanks again Kerry 🌟🌟🌟🌟🌟
June 30, 2025
Unprompted review
Reply from Hays Travel - Kerry Appleby
Glad you had the best time Fay!!! Thank you for your lovely feedback much appreciated :-)
My experience was great
My experience was great, Kerry was down to earth while also being professional, that’s the kind of person you want helping you. It was smooth sailing throughout.
Thank you Kerry!
July 6, 2025
Reply from Hays Travel - Kerry Appleby
thank you Lynne :-)
Kerry the Great !!!
Kerry was absolutely wonderful, extremely helpful & listened paitently to everything we asked for , she managed to deliver every single thing !!!
Fabulous customer service, we book with kerry for all our holidays
Thank you Kerry xx
May 19, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Joanna, was a pleasure getting you booked :-)
Gave Kerry a rough date what we wanted…
Gave Kerry a rough date what we wanted and within 30mins are perfect holiday was booked, we was checked in and 3 days later had the tickets in our hands.....she found us so much of a good holiday we have booked through kerry again to go back next year
May 19, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Dawn for the lovely review xx
Kerry has been really helpful in…
Kerry has been really helpful in accommodating our needs for our holiday to Australia. She has kept me updated through each stage of the booking, nothing has felt like too much trouble.
May 2, 2025
Reply from Hays Travel - Kerry Appleby
Was an absolute pleasure Katie, glad your sorted :-)
Kerry was amazing great advise quick…
Kerry was amazing great advise quick booking . Lovely person
March 2, 2025
Reply from Hays Travel - Kerry Appleby
aww thank you Linda that's lovely :-)
Another holiday booked through the fabulous Kerry.
This is my 3rd holiday booked through Hays with Kerry and she is fabulous every time. Always helpful, always tries to find us the best deals and keeps you up to date throughout the whole process. We will be back again next year.
Thank you.
March 12, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Chloe, was a pleasure getting you booked :-)
Kerry was very helpful and made the…
Kerry was very helpful and made the booking process fast and easy. Thank you!
March 10, 2025
Reply from Hays Travel - Kerry Appleby
thank you Rachel for the lovely feedback :-)
So professional
So professional
Couldn’t fault Kerry 1 bit she looked for everything I wanted and checked all the reviews and came back to me with the best deals. Kept me in loop on everything she was looking for.
March 7, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Nic, you will all have an amazing time!!
Booked with Kerry for Poland
Booked with Kerry for Poland. In June. Kerry was professional and quick to come back with our holiday. Will definitely book through Kerry in the future. 5 star service. Thank you
February 4, 2025
Reply from Hays Travel - Kerry Appleby
thank you Mark :-)
Great service
I specified what I’d like and where and when. Kerry came back with 3 suitable options we chose and booked couldn’t have been easier.
January 29, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Andrea for the lovely feedback :-) Kerry x
Amazing and 5* rating
I have had a great experience with Kerry, I was apprehensive about booking with someone that I had never met in person before but from start to finish. She has been amazing with everything that we have been looking for in our holiday, so much so that we have booked another holiday of a lifetime with her 😁I can't rate this lady enough. Thank you so much kerry
January 30, 2025
Reply from Hays Travel - Kerry Appleby
thank you Zoe :-) was an absolute pleasure booking your holidays, can't wait to hear all about them - Kerry x
Kerry listened to what kind of holiday…
Kerry listened to what kind of holiday I was wanting and within my price range. As well as giving additional information. It was made easy and simple for me to understand. Kerry communicated very quickly with me and made booking our holiday very easy and simple.
January 30, 2025
Reply from Hays Travel - Kerry Appleby
aww thank you Amy, was a pleasure getting you booked :-) Kerry x
Reply from Hays Travel - Kerry Appleby
thank you :-)
It was so easy to book got to where we…
It was so easy to book got to where we wanted to stay airport we wanted it was a great service
January 30, 2025
Reply from Hays Travel - Kerry Appleby
thank you for the lovely feedback Joanne, was a absolute pleasure getting you booked :-)
Brilliant experience
Kerry is amazing, she made the whole experience of booking a holiday so easy, it was so fast and I didn’t have the stress of any of it, she really is the best!
January 30, 2025
Reply from Hays Travel - Kerry Appleby
thanks love :-)
Going Home
Fantastic is the only way to describe how Kerry assisted me in making my holidays plans. She gave me countless options for hotels & areas & found us the perfect hotel exactly where we wanted to be. I would highly recommend Kerry to anyone looking to book a holiday. Btw we live in the USA & will be visiting the UK later in the year & wanted to goto Spain 🇪🇸 for a few days & had no idea who to contact to make arrangements until I was referred to Kerry, we certainly weren’t disappointed with the service she supplied.
January 10, 2025
Reply from Hays Travel - Kerry Appleby
thank you Sean, was a absolute pleasure glad we got you sorted in the end :-)
my holiday that has been booked was…
my holiday that has been booked was made so much easier has Kerry booked and dealt with everything allowing me to be stress free happy now my holiday is now booked
January 15, 2025
Reply from Hays Travel - Kerry Appleby
thank you Jackie xxx
Amazing service efficient and easy to…
Amazing service efficient and easy to talk to and use
January 14, 2025
Reply from Hays Travel - Kerry Appleby
Thank you Gemma :-)
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