Hays Travel - Lanark Reviews 

588
TrustScore 5 out of 5

4.9

52 High St, ML11 7EX Lanark, GB


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Rated 5 out of 5 stars

Wouldn’t go passed Hays travel Lanark, Rebecca is a credit to the company, she always goes out her way to help and find us the best perfect holiday thanks again 💙

Company replied

Rated 5 out of 5 stars

We have used Hays Travel in Lanark for a few years now and around 8 holidays, mostly city breaks. Without fail, they have booked us great hotels, made sure we were happy with the travel arrangements a... See more

Company replied

Rated 5 out of 5 stars

I think using messenger is a great way to get the ball rolling. I just type what I'm looking for, then give the staff time to work on my request. Any staff who I have contacted this way have been... See more

Company replied

Rated 5 out of 5 stars

What a wonderful experience we had yesterday! Kelly was so warm, friendly and knowledgeable. We left feeling like we'd known her for years. All staff came over and chatted away. Definitely a huge c... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 52 High St, ML11 7EX, Lanark, United Kingdom

  • 01555432061

4.9

Excellent

TrustScore 5 out of 5

588 reviews

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4.9

All reviews

(588)

118,912 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, friendly and reassuring explaining everything we required to know
Would highly recommend them as a travel agent

July 8, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review it was a pleasure getting you all booked & what an amazing trip! Rebecca

Rated 5 out of 5 stars

Wouldn’t go passed Hays travel Lanark

Wouldn’t go passed Hays travel Lanark, Rebecca is a credit to the company, she always goes out her way to help and find us the best perfect holiday thanks again 💙

July 2, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you so much for your lovely review, its always a pleasure getting you booked. Rebecca

Rated 5 out of 5 stars

Rebecca was the most patient and…

Rebecca was the most patient and informative person in helping us choose a last minute holiday. We really appreciated the time and effort she took with us.

June 20, 2026
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Reply from Hays Travel - Lanark

Thank you for the review !it was a pleasure getting you booked

Rated 5 out of 5 stars

First class service from all the staff…

First class service from all the staff from start to finish. Well done if you have tried the rest now try the best hays Lanark

June 7, 2026
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Reply from Hays Travel - Lanark

Thanks so much for your lovely comment we are always happy to get you guys booked up :)

Rated 5 out of 5 stars

I think using messenger is a great way…

I think using messenger is a great way to get the ball rolling. I just type what I'm looking for, then give the staff time to work on my request.
Any staff who I have contacted this way have been great. They are friendly and efficient and have tried to get the best deal for me.
They look at more than one option and are excellent at giving advice and ideas.
I prefer to use a local Travel Agent as it's much less stressful, leaving holiday bookings to the experts. I also know I can easily contact Hays if I have further questions.
Thank you for all your help!

June 14, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review, it was a pleasure getting your holidays all booked! Rebecca & Cerys

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. Kelly was very nice and sorted out what I wanted without any difficulty.

June 2, 2026
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Reply from Hays Travel - Lanark

Thanks so much for taking the time to reply. Was a pleasure getting your trip organised

Rated 5 out of 5 stars

Great service as always

Great service as always. The girls are extremely helpful, very knowledgeable and I trust their advice and recommendations.

May 24, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you for your lovely review, Kelly

Rated 5 out of 5 stars

Cerys our travel agent was amazing

Cerys our travel agent was amazing, she went above and beyond to find what we wanted. Cerys was so supportive, polite and courteous and even followed up with an update telephone call. Thank you so much Cerys at hayes travel Lanark

May 30, 2026
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Reply from Hays Travel - Lanark

Thank you so much for this lovely review, Cerys

Rated 5 out of 5 stars

Friendly & informative staff

Friendly & informative staff. Very efficient booking process. Bright & comfortable environment. Will use Hays (Lanark) for all future foreign travel.

May 21, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you for your lovely review, Kelly

Rated 5 out of 5 stars

Staff were so friendly

Staff were so friendly, helpful and polite with the whole process of the choice of destination and package of holiday,second to none would recommend to anyone looking for a holiday to use the Lanark branch anytime

May 24, 2026
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Reply from Hays Travel - Lanark

Thank you for the review ! it was a pleasure getting you booked

Rated 5 out of 5 stars

Brilliant service as usual from Hays…

Brilliant service as usual from Hays Travel Lanark. Everyone is so friendly and knowledgeable. Would definitely recommend!

May 12, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review, Ailie

Rated 5 out of 5 stars

A really good team to deal with all…

A really good team to deal with all welcoming and professional .I also appreciate that they don’t pressurise you to book and they are happy to to look at all options to get you the holiday you want at the most competitive price .I wouldn’t hesitate to recommend .

May 10, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you for your lovely review, Kelly

Rated 5 out of 5 stars

Fantastic service and lovely staff

Fantastic service and lovely staff. Very helpful and informative. Rebecca ensured all my questions were asked and so helpful regarding our booking.

May 2, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you for your lovely review, was a pleasure getting you all booked. Rebecca

Rated 5 out of 5 stars

Great experience as always

Booking with Hays travel Lanark is always a pleasure the staff are so attentive and always get your holiday requests perfect and the prices are always great aswell 100% I would recommend Booking with this branch Kelly and Rebecca will deal with everything and get it just right for you great branch and a credit to Hays Travel

May 2, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you so much for your lovely review, its always a pleasure getting you booked

Kelly & Rebecca

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