Hays Travel - Lanark Reviews 

612
TrustScore 5 out of 5

4.9

52 High St, ML11 7EX Lanark, GB


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Rated 5 out of 5 stars

I had looked online for a 5 day break and was not getting anywhere. Went to Hays travel in Lanark where they were fantastic. Helpful, friendly, knowledgeable and patient. Rebecca my consultant... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. The changing of dates/locations/number of people travelling…..nothing was too much trouble. Time was taken to listen to our requirements to find the prefect hol... See more

Company replied

Rated 5 out of 5 stars

As always I find the team at Hays Lanark very helpfully . I find it not that mych dearer to use Hays than trying to sort yourself. This way you also have some added protection and points of conta... See more

Company replied

Rated 5 out of 5 stars

As always Rebecca makes booking a holiday so very easy. She is the consummate professional who always goes the extra mile to make everything clear and simple. She responds quuckly to my questions and... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 52 High St, ML11 7EX, Lanark, United Kingdom

  • 01555432061

4.9

Excellent

TrustScore 5 out of 5

612 reviews

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4.9

All reviews

(612)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff team in the Lanark branch…

The staff team in the Lanark branch made my experience of booking 2 special holidays wonderful. So looking forward to them. Have used this branch in the past,and will definitely use again in the future. Thank you girls x

January 27, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review, it is always a pleasure getting you booked. Rebecca

Rated 5 out of 5 stars

We found the experience very good

We found the experience very good. Kelly asked questions which were easily answered and soon had information about the hotel we had selected, its restaurants and bars and the different types of rooms available.
Flights were discussed and we were aware that we would fly to Amsterdam and from there to Oranjestad.

Booking the hotel seemed straightforward, even obtaining a check price with a second agent.

I would thoroughly recommend Hays Travel.

February 3, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Iain,

We appreciate you sharing your experience. We're happy to hear that the information provided about the hotel and flights met your needs and that the booking process was straightforward. Thank you for recommending Hays Travel.

Hays Travel

Rated 5 out of 5 stars

Highly recommend!

Staff are excellent! We booked 3 holidays within a few weeks, and can't praise staff enough for their help. The process from beginning to end was flawless and hassle free. We will most definitely use them again. I would highly recommend Hays, Lanark 👌

February 1, 2026
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Reply from Hays Travel - Lanark

Thank you for the review ! It was a pleasure getting you all booked

Rated 5 out of 5 stars

Happy customer

I’ve used Hays Travel Lanark on a number of occasions and always been impressed with the service,knowledgeable staff very helpful and always get what I’m looking for.

January 28, 2026
Hays Travel - Lanark logo

Reply from Hays Travel - Lanark

Thank you for your lovely review, Kelly

Rated 5 out of 5 stars

Excellent service from Kelly at Hays Lanark

Excellent service from Kelly.
Extremely professional and very knowledgeable.
Able to provide lots of options before we made a final decision.

January 24, 2026
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Reply from Hays Travel - Lanark

Thank you for your review ! it was a pleasure getting you all booked

Rated 5 out of 5 stars

Exceptional Service

Easy to Book ,Kelly was Excellent Explaining everything,Booking Was Quickly Done ,All Information Needed Was Sent Within 10 mins.
Highly Reccommend Hays Travel

January 23, 2026
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Reply from Hays Travel - Lanark

We appreciate you taking the time to share your booking experience. We're happy to hear that everything was clearly explained and efficiently handled. Have a great time when it comes.

Hays Travel Lanark

Rated 5 out of 5 stars

I like going into the shop in lanark as…

I like going into the shop in lanark as the whole team make it very personal and accommodating. They are very well informed of what it involves to get you what you are after.its not a hard sell.so it's a relaxed atmosphere and you leave with the best deal possible on the holiday you were after.kelly and her team get 10/10 from me

January 23, 2026
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Reply from Hays Travel - Lanark

We're happy to hear that the team makes your visits personal and accommodating. It's great to know that their expertise and relaxed approach help you find the best holiday deal. Thank you for your high rating.

Hays Travel Lanark

Rated 5 out of 5 stars

Ailie

I had a great experience with hays travel Lanark, Ailie was all the help I needed from the beginning to the very end by giving me many different choices on my needs and wants for my holiday, Ailie was great when coming to book my holiday, had everything ready and was so easy with all of her help and advice, Many thanks Ailie, will book again!

January 18, 2026
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Reply from Hays Travel - Lanark

Thank you very much for your lovely review, it was a pleasure getting your holiday booked for you. Ailie

Rated 5 out of 5 stars

Great experience

Great experience with very helpful staff, Megan. Was looking for a last minute week away and Megan found me the perfect solution.

January 16, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review

Rated 5 out of 5 stars

The Girls at Lanark branch (Simply the best)

The girls at the Lanark branch are all so informative and friendly.
Always a pleasure to go in for currency exchange or to book a holiday with a team with so much knowledge.

January 15, 2026
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Reply from Hays Travel - Lanark

Always a pleasure getting your trips booked up :)

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