Hays Travel - Lanark Reviews 

613
TrustScore 5 out of 5

4.9

52 High St, ML11 7EX Lanark, GB


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Rated 5 out of 5 stars

I had looked online for a 5 day break and was not getting anywhere. Went to Hays travel in Lanark where they were fantastic. Helpful, friendly, knowledgeable and patient. Rebecca my consultant... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. The changing of dates/locations/number of people travelling…..nothing was too much trouble. Time was taken to listen to our requirements to find the prefect hol... See more

Company replied

Rated 5 out of 5 stars

As always I find the team at Hays Lanark very helpfully . I find it not that mych dearer to use Hays than trying to sort yourself. This way you also have some added protection and points of conta... See more

Company replied

Rated 5 out of 5 stars

We have used Hays Travel in Lanark for a few years now and around 8 holidays, mostly city breaks. Without fail, they have booked us great hotels, made sure we were happy with the travel arrangements a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 52 High St, ML11 7EX, Lanark, United Kingdom

  • 01555432061

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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4.9

All reviews

(613)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

The Girls at Lanark branch (Simply the best)

The girls at the Lanark branch are all so informative and friendly.
Always a pleasure to go in for currency exchange or to book a holiday with a team with so much knowledge.

January 15, 2026
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Reply from Hays Travel - Lanark

Always a pleasure getting your trips booked up :)

Rated 5 out of 5 stars

Having used Hays in the past

Having used Hays in the past , nothing has changed , same perfect commitment from the staff to find and book you your perfect Holiday, first class from start to finish

January 12, 2026
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Reply from Hays Travel - Lanark

Thank you for your lovely review, it is always a pleasure getting you booked. Kelly

Rated 5 out of 5 stars

From first walking into the store we…

From first walking into the store we were greeted by Kelly, after sitting chatting and saying where we would like to go, Kelly covered every option and secured us a lovely holiday

January 6, 2026
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Reply from Hays Travel - Lanark

We're happy to hear that you had such a positive experience in our store. It's great to know the information we provided helped secure a lovely holiday for you. Thanks for your feedback. Kelly

Rated 5 out of 5 stars

Kelly was brill

Kelly was brill. She was unwell but managed to find us a great holiday.
First class customer skills. 4 old guys were happy!

December 20, 2025
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Reply from Hays Travel - Lanark

Thank you for your review, was a pleasure getting you booked. Kelly

Rated 5 out of 5 stars

I always book my family holidays with…

I always book my family holidays with Hays Travel as I have been a customer for many years. The staff are all lovely and very professional, taking time and care to ensure you get everything you want from your holiday at the best prices. Even if I see a holiday I like online, I go into the shop and discuss it with them as they’ve probably been and can give you advice about the hotel and area, which you don’t really get online. I wouldn’t go anywhere else!

November 28, 2025
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Reply from Hays Travel - Lanark

Thank you for the review ! It was a pleasure getting you booked

Rated 5 out of 5 stars

Booked last week for7 nights flying…

Booked last week for7 nights flying from Edinburgh then decided to go for 10 nights and fly from Glasgow, Aillie spent a lot of time to sort it out for me,can't thank her enough for doing it.

November 28, 2025
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Reply from Hays Travel - Lanark

Thank you for the review ! it was a pleasure getting you all sorted

Rated 5 out of 5 stars

How I feel very welcoming going into…

How I feel very welcoming going into the shop plus there knowledge of places I was interested in and the help given right up we depart

November 20, 2025
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Reply from Hays Travel - Lanark

Thanks so much Sandra for review always a pleasure getting you booked up :) Ailie

Rated 5 out of 5 stars

Ailey as always listened to what I…

Ailey as always listened to what I required and found the exact holiday I wanted excellent service thank you

November 23, 2025
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Reply from Hays Travel - Lanark

Thank you for the review ! it was a pleasure getting you booked

Rated 5 out of 5 stars

Outstanding professional friendly…

Outstanding professional friendly knowledgeable staff who are willing to go over and above to fulfill your expectations.

November 11, 2025
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Reply from Hays Travel - Lanark

Thank you for such a lovely review, I really appreciate it. I hope you have a great holiday

Rated 5 out of 5 stars

Ailie worked hard looking for the best deals

Ailie worked hard clicking tabs, checking and rechecking dates looking for the best prices.
She offered a selection of accommodation, and one alternative choice from her personal experience that she explained and recommended.
Service was quick and efficient,
Other staff in store (Kelly) were friendly. Booking was a positive experience overall, I'll use Hays again.

November 9, 2025
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Reply from Hays Travel - Lanark

Thank you for the review ! It was a pleasure getting you booked

Rated 5 out of 5 stars

SUPERB SERVICE WITH A SMILE

I received details of 6 different holidays which met my requirements following my first visit. Following my review I visited to discuss and book my preferred holiday with specific additional requests.
I found Megan and Allie very helpful, efficient and cheerful whilst they secured my holiday.

November 9, 2025
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Reply from Hays Travel - Lanark

Thank yo for the review ! It was a pleasure getting you booked

Rated 5 out of 5 stars

The ladies went that extra mile for me

The ladies went that extra mile for me
As ever, excellent service
I have used Lanark many many times
and never once had any bad experience

November 6, 2025
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Reply from Hays Travel - Lanark

Thank you for your review, Rebecca

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. So helpful and gave us exactly what we were looking for. Staff are really ‘the best” going above and beyond what we were looking for.

October 25, 2025
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Reply from Hays Travel - Lanark

Thank you for this lovely review, it was a pleasure to get your holiday booked for you. Rebecca

Rated 5 out of 5 stars

Fantastic experience as always

Fantastic experience as always, nothing is too much for the staff from booking flights to money exchange

October 23, 2025
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Reply from Hays Travel - Lanark

Thank you for your lovely review, Rebecca

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