We walked into the Leeds city branch and saw Charlotte B, she was great, helpful, honest and real, promis3d us quotes for a non mainstream break, she followed up when she said she would and delivered.... See more
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The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... See more
Company replied
I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... See more
Company replied
Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall af... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Briggate 72, LS1 6LH, Leeds, England, United Kingdom
- 0113827573
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Me and my wife came to book a holiday…
Me and my wife came to book a holiday to Dubai. Ryan was very patient and professional, he showed us plenty holiday resorts and also helped pick the right one to match us. Ryan is excellent at his job.

Reply from Hays Travel - Leeds Briggate

Reply from Hays Travel - Leeds Briggate
Hays Travel are my Best choice i booked…
Hays Travel are my Best choice i booked turkey and Morocco by Ibrahim He is so kind Genuine he have great knowledge i just wanted to express my sincere gratitude for your help in planning our trips he made the entire process incredibly easy and enjoyable and then I give warm thanks appreciated too Hays Travel management put for customers the right officer thank you

Reply from Hays Travel - Leeds Briggate
First Time Cruise.
In inquiring about a cruise I was given lots of information and choices.The agent was
Very helpful and I went away satisfied.A couple of weeks later we booked over the
phone.

Reply from Hays Travel - Leeds Briggate
Good communication between Rebecca and…
Good communication between Rebecca and ourselves. Rebecca gave us great options to browse over without pressure to book.
The booking process was smooth and we were given good information!
Thank you!!

Reply from Hays Travel - Leeds Briggate
Polite, friendly and helpful staff
The young lady who dealt with our request was very helpful and pleasant and we got all the info and result of what we wanted ie to book a holiday in Blackpool.

Reply from Hays Travel - Leeds Briggate
Ryan who greeted us was very…
Ryan who greeted us was very knowlegable and nothing was too much trouble for him [as we are both old ladies and he treated us with respect and not idiots]. The shop in Leeds is not very noticeable and nearly walked past it could do with a facelift.

Reply from Hays Travel - Leeds Briggate
Please go to Hays to book your holiday
Very efficient service so friendly. Lynn has been amazing.

Reply from Hays Travel - Leeds Briggate
Great personal service
Rebecca was very helpful and knowledge, down to earth and friendly. She quickly learned what was important to us and we found the perfect holiday for our family.

Reply from Hays Travel - Leeds Briggate
Personalised service
Rebecca was kind and helpful and sorted out our holiday with expertise and immediacy. Great service given particularly, we are mature people and everything we need re booking and and documents was done for us. So piece of mind as we go on holiday. Thank you.

Reply from Hays Travel - Leeds Briggate
Very welcoming!!
Lynn was so welcoming and warm as soon as we walked in ! Make the booking process so easy and with her professionalism and knowledge!
Will definitely be back !

Reply from Hays Travel - Leeds Briggate
We found all the staff very helpful and…
We found all the staff very helpful and polite. We found the booking was very easy process and had reassurance the it would run smoothly. So well done Hsys travel.

Reply from Hays Travel - Leeds Briggate

Reply from Hays Travel - Leeds Briggate
Yet again real friendly service
Yet again real friendly service, and patience with a pretty picky person (partner)

Reply from Hays Travel - Leeds Briggate
Great booking experience
We initially popped in to get a bit more information about a poster in the window , We were greeted by Lynn. She was warm friendly and great to talk to, a real pleasure,no pressure was put on us to book. Lynn helped and answered all our questions and we booked our trip confident that we had everything we needed to know. A great experience again from Hays Travel.

Reply from Hays Travel - Leeds Briggate
Hays are great
Very welcoming.on walking through the door..gave our preferred holiday destination..finally got one.booked and paid for..thankyou

Reply from Hays Travel - Leeds Briggate
We had a fantastic service!
We had a fantastic service!
Cara found us a great deal on our dream holiday.
Kept us informed on all the booking arrangement’s our holiday was all sorted in two days.
Will definitely use Hays again on our next holiday.

Reply from Hays Travel - Leeds Briggate
Very friendly and Helpful
Very friendly, helpful and knowledgeable staff who made the process of booking our holiday easy and stress free. Took us through various options, we booked our seats and got holiday insurance at the same time.

Reply from Hays Travel - Leeds Briggate
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