Hays Travel - Leeds Briggate Reviews 

I was looked after by Sally (Leeds Briggate Branch) , whilst she was new to the team, she was never the less, very helpful and knowledgeable

efficent, informative, helpful

The agent i spoke to was very knowledgeable and helpful and will be calling hays next time we go away.
Thank you

Cara is always great helpful with a big smile on her face and a lovely lady

The service and treatment at the Briggate branch was excellent, as was dealing with our needs
As usual Lynn was great

Wow - Lynn is just BRILLIANT! As always, she found an amazing cruise for our family. She’s caring, efficient and beyond helpful. She is our ‘go to’ agent! Thank you so much, Lynn!!!

I was in Hays Leeds making an enquiry for travel options to San Francisco and central Oregon and was very impressed with your rep Ryan quickly understandind what I wanted especially a stopover.
I pondered my options and went with Ryans best suitable for my needs and went back to confirm the booking with Lynn, Ryan had another customer so made my payment with Lynn who was very helpful even dealing with a problem on the route I chose, I'm happy with the price which covers 4 flights in total and quite surprised at how (to me) reasonable it was and less than I expected, so well done to your Briggate branch and I will be using your services again.
To sum up I knew what I wanted and your people put it all together nicely.

Ryan at Leeds made it’s so easy to book our holiday after struggling on where to go for so long. Got us some good discounts too!

Outstanding Performance from walking in to leaving what great staff they go above and beyond fantastic

Booked another holiday again with Hays Leeds. My daughter and me went to Hays for our second recent visit this week. We had the pleasure of Lynn's expertise in finding a family holiday for 6. After Lynn being so helpful with organising a girls trip for 2026 we decided we would go see Lynn again because she is just brilliant!

Ibrahim is very helpful and polite and he helped us throughout finding our holiday and booking for us.
Thank you so much.

Lynn at the Leeds branch is very knowledgeable, friendly and very helpful. We have dealt with her for a number of years and always understands our requirements. She is a pleasure to do business with.

Friendly staff, willing to go above and beyond to help you make your holiday go smooth. Very good conversion rates, better than all the other high street currency exchange shops.

Edward was fantastic and really helpful. Thank you for our wonderful holiday!

Sophia was absolutely lovely it's the second time I've been to this branch both times Sophia has sorted out my travel money and insurance both times she's been really proffesional and polite and helpful her lovely smile is also great a fantastic memember of iour travel team I would highly recommend other travel customers to come to your branch for your excellent service.

We always use Hays Travel and they never disappoint. This USA multi-destination holiday is a bucket list trip for us and friends and so we had many specific needs and requests. Megan persevered with us to understand these and after a couple of tweaks to perfect it for us, she succeeded in achieving all our requirements and at a great price. She explained everything very clearly and was very helpful - we are extremely pleased. Thank you Megan @Leeds Briggate

We had no idea where in the world we wanted to go when we entered Hays travel agency.
Lynn, who turned out to be an expert, was soon on the job. She asked us about our expectations and soon found holidays for us to view. She spent quite a lot of time and was endlessly patient. We exited the shop with a holiday booked which met all of our needs.
Well done Lynn and of course Hays

Very nice and helpful staff Very friendly and very happy to help with everything

Me and my wife came to book a holiday to Dubai. Ryan was very patient and professional, he showed us plenty holiday resorts and also helped pick the right one to match us. Ryan is excellent at his job.

Great service and exceptional customer service