The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... See more
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I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... See more
Company replied
Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall af... See more
Company replied
Rebecca was extremely helpful and had a lot of knowledge to offer. She was that helpful we are planning to book another holiday for April 2027 with her help. I would definitely recommend her to my f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Briggate 72, LS1 6LH, Leeds, England, United Kingdom
- 0113827573
4.9
Excellent
417 reviews
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Reply from Hays Travel - Leeds Briggate
Thank you for your kind review
Sally
Branch Manager.
Reply from Hays Travel - Leeds Briggate
Thank you for your kind review
Sally
Branch Manager
Knew what we wanted and got straight…
Knew what we wanted and got straight away very helpful staff thank you ebrahim
August 21, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your kind review
Sally
Branch Manager
Another cruise booking with…
Another cruise booking with Rebecca..she’s on my speed dial and always on hand either any pre cruise booking or post cruise booking enquiries. Thank you for all your time and attention when booking my holiday
August 24, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Very helpful got me a cracking deal…
Very helpful got me a cracking deal spoke to hays at burmingham they wanted £500 more for same deal ?
August 24, 2025
Reply from Hays Travel - Leeds Briggate
Hi Micheal, Lovely to chat with you this morning....thank you for your lovely review and Thank you for clarifying to me that this should be 5* not 1*.
sally-Branch manager.
Rebecca is a real asset
Rebecca is a real asset, she is friendly, informative, helpful and patient.I believe I was quoted a fair price for the holiday booked and I would be happy to recommend and visit Hays in the future .
August 22, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Ryan
Ryan was an absolute star! So helpful, what I thought was going to be a simple straightforward flights only booking .... wasn't, ended up being well over an hour. After searching soooo many options, Ryan found flights that worked for me and a cheap coach to the airport! Bonus!
Thank you
August 17, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Very helpful add a good laugh book…
Very helpful add a good laugh book holiday easy already for next year
August 17, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for lovely review :) - Cara
Helpful staff
What a pleasant hour I spent in hays travel yesterday.
I was looked after by a lovely member of staff called Cara.She was so enthusiastic I finished up booking a cruise, something I have not done before.
I am so looking forward to the whole experience.
Cara was very informative about the cruise and her knowledge shone through. I hope to see Cara again, when I book my next holiday.
August 15, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Friendly efficient staff particularly…
Friendly efficient staff particularly Lynn atBriggate branch Leeds finding me a good deal
August 11, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
The agent was very good
The agent was very good, helpful and listened to what we wanted and found the holiday we wanted. It was the shop. No privacy, very noisy, very hard to hear what our agent said, and what we were saying
August 12, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review and thank for the feedback that is most helpful. Despite the noise thank you so much for choosing us :) - Sally - Branch Manager
Amazing Holiday mad possible by Sally
Was helped massively by Sally Ogden Stanhope with finding out amazing holiday to Magic Natura in Benidorm.
She took out all the hassle, and made what me and my family of 5 needed.
Amazing experience, and will be using her in the future.
July 23, 2025
Unprompted review
Reply from Hays Travel - Leeds Briggate
Thanks so much for your lovely review ,Lynn
Great deal and experience
Rebecca was very welcoming when we arrived in the branch.
Nothing was too much trouble for her in searching for our perfect holiday
She came up with options for us to take away as we were only visiting Leeds.
We continued with email and over the phone and booked a great deal which Rebecca had come up with the next day.
All in all a great experience a well earned 5 stars from us.
August 10, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
The staff was very nice
The staff was very friendly and took time out to look at wot the best price and place are out there.
August 7, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Fantastic service from the lovely Lynn…
Fantastic service from the lovely Lynn as usual
Nothing is too much trouble
August 2, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Great service…
We got excellent service found a short break just what we wanted and at a great price. The young man was friendly helpful and efficient. Great service.
August 1, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Rebecca at hays briggate leeds was so…
Rebecca at hays brigate leeds was so helpful talk me through my booking in detail lovely helpful person thankyou
July 11, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
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