The lady who helped us was full of helpful advice, and she was endlessly patient until we’d finally made up our minds. We couldn’t have wished for friendlier or more efficient service. We’re now looki... See more
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I received prompt, efficient and excellent service from Ellie. I told Ellie my requirements and Ellie found me a suitable hotel and resort in a timely and helpful way. I have always found all the sta... See more
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Hays is my travel agent now. Rebecca is the woman I always book with. Hays are fast, staff are polite and friendly, professional, find the best flights, don't make mistakes, are helpful and overall af... See more
Company replied
Rebecca was extremely helpful and had a lot of knowledge to offer. She was that helpful we are planning to book another holiday for April 2027 with her help. I would definitely recommend her to my f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Briggate 72, LS1 6LH, Leeds, England, United Kingdom
- 0113827573
4.9
Excellent
417 reviews
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Reply from Hays Travel - Leeds Briggate
Thank you so much for your kind review.
I will pass on your messge to lynn.
Best wishes
Sally
Assistant lovely listened to what we…
Assistant lovely listened to what we wanted and found my husband and I a lovely holiday. She was really friendly and helpful.
November 2, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your kind review I will pass on your message to rebecca.
Best Wishes
Sally
Staff very helpful We were given exactly what we wanted in…
We were given exactly what we wanted in our next holiday quite efficiently. The staff are quite experienced
October 19, 2025
Reply from Hays Travel - Leeds Briggate
Good morning, it is an absolute pleasure to look after you both.
Thank you for your kind review.
Best wishes
Sally.
Booking a cruise made easy
Had the assistance of Lynn and Rebecca in booking a cruise. Both were very friendly yet professional and made the booking easy and straight forward.
October 24, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Great experience
Great experience, went in not really knowing where we wanted to go for a Christmas break. Gave us excellent advice and we booked there and then.
Don’t know the ladies name but she is quite mature, I can say that as I’m older than her!
October 22, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review, it was our assistant manager Lynn that served you. I'm glad you had a positive experience with us :) - Cara
Great efficient service from Rebecca
Great efficient service from Rebecca
Great deal on exactly what we wanted and all turned round and booked in a day
October 3, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Huge thanks to Rebecca for getting me a…
Huge thanks to Rebecca for getting me a fabulous holiday at a great price!
October 8, 2025
Reply from Hays Travel - Leeds Briggate
Thank you so much for your kind review... I will pass on your message to Rebecca.
Best wishes
Sally
Lynn was very helpful in finding us…
Lynn was very helpful in finding us exactly what we wanted for our holiday to Sardinia. She was patient friendly and got back to me quickly if I had any questions.we will definitely ask for her again in the future
September 30, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
My experience was brilliant the women…
My experience was brilliant the women who helped me find my holiday for me and my son was really helpful in getting me the best price and best location,I used the briggate leeds branch and the lady who helped me was Sally I would definitely recommend her too anyone,
October 3, 2025
Reply from Hays Travel - Leeds Briggate
Thank you so much for your lovely review.
Im sure you and your son will have a wonderful holiday.
Best wishes
Sally
Leeds Hays travel Briggate
Cara was very polite and helpful listened to what we wanted from our holiday . We only went to look and get a price but ended up booking there and then!!
September 29, 2025
Reply from Hays Travel - Leeds Briggate
Ahh Thank you so much for your kind review i will let cara know..
Best wishes
Sally
Good communication
Im travelling on my own and I wanted to beable to talk face to face with someone knowing they will find and do as much as they can for me.
September 23, 2025
Reply from Hays Travel - Leeds Briggate
Hi, Thank you so much for your kind review im so pleased we were able to find you a wonderful holiday.
Best wishes
Sally
Jonest to good service
Great place to book a holiday. Sally was great. Will book here again.
September 29, 2025
Reply from Hays Travel - Leeds Briggate
Ahh thank you so much for your lovely review see you again soon :)
sally
Didn’t feel rushed even though there…
Didn’t feel rushed even though there was a queue.
September 29, 2025
Reply from Hays Travel - Leeds Briggate
Thank you so much for your kind review & thank you so much for waiting!
sally :)
The girls work hard looking for your…
The girls work hard looking for your holidays with the flying time that your happy has we just like to fly out on morning ones so we were very happy with our booking that we got thank you
August 30, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your lovely review :) - Cara
Brilliant and easy process
Brilliant easy process. Rebecca is great and helpful. We are looking forward to our holiday.
September 24, 2025
Reply from Hays Travel - Leeds Briggate
Good Morning thank you so much for your kind review.
Best wishes
Sally
From entering the shop we were greeted…
From entering the shop we were greeted with a lovely smile &a hello ,Sally looked after us & had our holiday sorted with so much patience,we will certainly come back to Hays Travel again .
September 17, 2025
Reply from Hays Travel - Leeds Briggate
Hello ladies...Thank you so much for your lovely review.
Best wishes
Sally
Brilliant experience
Rebecca has been incredibly helpful and worked very hard to provide a great range of holidays to fit our specifications. She made the job of deciding which one to pick very difficult, a lovely problem to have, because they were all great! She kept us informed of her progress and was very knowledgeable about the locations we were considering. She listened to what our needs were and went above and beyond to try and find/build packages that would fit us.
September 16, 2025
Reply from Hays Travel - Leeds Briggate
Good morning... Thank you for your kind review
Best wishes
Sally
Easy to talk to and discuss the options…
Easy to talk to and discuss the options we wanted.
August 30, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for your kind review
Best wishes
Sally.
Reply from Hays Travel - Leeds Briggate
Thank you so much for your kind feedback
sally :)
We were very impressed with Abraham who…
We were very impressed with Abraham who was friendly, knowledgeable and very helpful.
September 1, 2025
Reply from Hays Travel - Leeds Briggate
Thank you for you kind review
sally
Branch Manager
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