Hays Travel - Leeds Briggate Reviews 

My partner and I were looked after by Rebecca and Lucy. They spent a long time with us in the store and were very helpful. I also spent a long time on the phone afterwards with Rebecca who, again, was very helpful and courteous.

Exceptionally fantastic, I enjoyed the service!!

The travel agent Rebecca took her time listening to what we wanted, looking at different places and hotels and printing out the top 1's we were interested in.
Never felt pressured at all and when we went off for a cuppa to view the places she had printed off for us, when we rang back to book they were just as helpful and had made a note of the places we were interested in

Excellent customer service.
Explored all options to establish best value for money.

Hayes are our go to place to book our holidays.
Lynn at the Leeds branch is like an old friend. She's very knowledgeable, and we've always had great holidays booked through Lynn

We had an excellent agent, lynn Siddle, experienced knowledge of our holiday, tailored our eeeds beyond expectations. Friend,y down to earth agent who truly knows her stuff

Lyn was very very helpful and went above and beyond to make sure my friend and myself were allocated single rooms on our organised trip with Acklams
Thankyou.

Its explained well.and give me assurance anything needs assistance just contact them staff happy to help..and still keeping in touch from time to.time

Yes sorted quickly

Very good and helpful and friendly.. always very patient with me because I don't fully understand technology and terrified to use it.

Very helpful friendly, and knowledgeable.

What a great experience dealing with Hays travel briggate Leeds.
Sally has taken care of me from start to finish and I just want to say a massive thank you for her patience and understanding of what I wanted.
Nothing has been too much trouble and her level of knowledge is unbelievable. I was looking for a longer destination for me and my two son's and after lots of back and forth Sally found us a quite remarkable deal to Dubai. I cannot recommend the whole experience enough. I felt valued from start to finish.
Thank you Hays and thank you Sally. Your a credit to the company.

I had a wonderful experience booking my trip to Prague. Rebecca was amazingly helpful and sorted out hotels, flights and insurance, giving me the best possible price. I am planning more international trips in the future and Hays will definitely be my first port of call.

Amazing, friendly service that sorted exactly the holiday I wanted at the right price! Thankyou very much

Didn't like receiving important docs by email when I expected paper if I was computer savvy I wouldn't need a travel agent also I rang about travel ins and was forgotten about so went elsewhere

Lynne was amazing as usual. The personal touch makes all the difference. Very knowledgeable and gave advice when needed. Very friendly and approachable.
As usual an ultra professional service. Will always come back to Hayes to book a holiday.

Excellent customer care, printed all relevant documents to make our holiday flow smoothly.

I booked an Easy Jet holiday with Ebrahim at Hays Travel , Briggate LEEDS
He was very helpful at every stage of my booking
He was very thorough ensuring that every detail had been recorded accurately
I was extremely happy with the outstanding service received on Thursday 13th November 2025

I've been thinking about a Norwegian cruise for a few years and walked into Hays today and booked one.
Lynn was very helpful and efficient and got me a good deal as a solo traveller with Fred Olsen.

Professional, friendly and extremely helpfull in finding the right hotel at a great price in the resort we wanted.