Leighton was great, he answered all of our questions and got us a great deal! Would recommend using Leighton and will be returning if we need any holidays in future! Thank you! 😊☀️
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Switch locationPersonal Travel Consultant Leighton Johnston, SR2 8EU Sunderland, NE (England), GB
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Booked my holiday for our family of 6 with Leighton. Complicated booking as I needed him to research hotels as my adult son is disabled & a wheelchair user. Leighton organised everything from hote... See more
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Leighton from start to finish was amazing! We got pointed in his direction for booking up our holidays through a family/friend and I am so grateful. He helped me & my partner book our honeymoon & our... See more
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Leighton always goes above and beyond when it comes to service at hays travel! Any questions I have are answered, and always helpful to add on when booking seats together etc. The booking process... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Leighton Johnston, SR2 8EU, Sunderland, NE (England), United Kingdom
- 01914329669
4.8
Excellent
65 reviews
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Leighton was great!
Leighton was great, he answered all of our questions and got us a great deal! Would recommend using Leighton and will be returning if we need any holidays in future! Thank you! 😊☀️
July 19, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for taking time to share your experience. I am pleased we booked you a fantastic holiday. Please do reach out to me if you have any questions.
Great, efficient experience.
Had a great experience booking my holiday. Had a few initial queries which were all answered quickly, had a few days to think about it - then booked, the whole process was easy and efficient.
June 28, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for sharing your feedback and for booing with me. I am pleased to read the experience was efficient. If you have any questions please do let me know.
Reply from Hays Travel - Leighton Johnston
Thanks for your feedback Lee. And thank you for booking yet another holiday with me! Please do reach out if you have any questions.
Leighton is the absolute best at…
Leighton is the absolute best at booking the holiday and experience you want right down to the finest details.. I would never get anyone else to do it for me and highly recommended him to family and friends and anyone else who is wanting to book their dream getaway
May 12, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for the fantastic feedback Sarah and for coming back to me to book your holiday. Your custom is greatly appreciated even if your travel plans do make me jealous. Please reach out to me if I can support further.
Reply from Hays Travel - Leighton Johnston
Thank you for sharing your experience and thank you for booking another holiday with us!
Excellent Service
Leighton always goes above and beyond when it comes to service at hays travel! Any questions I have are answered, and always helpful to add on when booking seats together etc.
The booking process was nice and smooth, we found a holiday we were excited for and Leighton was there every step of the way helping us book the holiday
April 5, 2026
Reply from Hays Travel - Leighton Johnston
This is great to read. Thank you for sharing your experience and coming back to me again to book your holiday! Your custom is very appreciated :)
Would only ever book through Leighton
Would only ever book through Leighton, service is first class!!
April 5, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for booking yet another holiday with me. I really enjoy finding your the perfect getaway!
Professionalism
From the moment I contacted Leighton to enquire about booking this trip until I received confirmation that it was booked, it was dealt with in a very professional way and all messages were answered very quickly. I will definitely be arranging more holidays with him and would not hesitate to recommend him.
March 13, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for taking the time to share your experience, this truly means a lot to me. You have a fantastic holiday booked and something to look forward to. I will be here to support with any questions you have in the lead up to your holiday.
Exceptional customer service
Leighton is a complete pleasure to speak with.He is efficient, diligent, trustworthy and always has you best holiday interests at heart ❤️
March 1, 2026
Reply from Hays Travel - Leighton Johnston
Reading this has made my day! Thank you for booking with me again. It was a pleasure to be able to find you a great deal! Please do let me know if I can assist further.
Leighton Johnston
Leighton was great at finding our perfect trip . When we asked for different lengths of stay it was no problem and he recalculated the price for us. It was such an easy and pleasurable process. I have now asked Leighton to sort out my next holiday as i was so impressed with.the service.Thankyou Leighton.
February 4, 2026
Reply from Hays Travel - Leighton Johnston
This feedback has made my day. Thank you for taking the time to share your experience with others. Thank you for your continued support.
First time cruise booker !
Being a first time cruise customer, Leighton was amazing, providing guidance and feedback based on experience. The process was seamless from start to finish. With the added bonus of a payment plan which makes our Fjords cruise more achievable.
January 28, 2026
Reply from Hays Travel - Leighton Johnston
Now that you have booked your first cruise you will be hooked! I am so pleased we managed to find everything you had dreamed for. I am still here to offer advice so please keep in touch and send over an pre-cruise questions you may have.
Great from start to finish everything…
Great from start to finish everything made so easy great service from Leighton.
January 17, 2026
Reply from Hays Travel - Leighton Johnston
It was a pleasure to book your holiday. Thank you for the kind words, it means a lot to me and my business. Please do keep in touch and let me know if you have any questions.
Very prompt response to my enquiry
Very prompt response to my enquiry, really good deal, all booked up very quickly. Leighton was very helpful & friendly. I have already recommended him to my friends.
January 25, 2026
Reply from Hays Travel - Leighton Johnston
It was a pleasure to book your holiday and thank you for the referrals to your friends. It is fantastic to have booked you all to the same holiday. You are all going to make so many amazing memories. Please do let me know if I can assist further.
I would 100 percent recommend using…
I would 100 percent recommend using Leighton to book a holiday i sent him all the details that would suit our needs and he found us the holiday we where looking for. Such a nice guy who responds very quick. Keep up the good work😊
January 20, 2026
Reply from Hays Travel - Leighton Johnston
This is brilliant feedback to read! Thank you for sharing your experience, it is greatly appreciated. Thank you for booking with myself and Hays Travel. Please do let me know if I can assist further.
Leighton from start to finish was…
Leighton from start to finish was amazing! We got pointed in his direction for booking up our holidays through a family/friend and I am so grateful. He helped me & my partner book our honeymoon & our summer family holiday. He was so patient with me in regards to answering all my questions & nothing seemed a bother to him. He was so fast & prompt at emails and I am just so glad we now have someone we can contact for our future holidays! Leighton thank you!!
January 9, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for coming to me to book your honeymoon, it is a great pleasure to be able to support you in booking such an important holiday. It was also great to be able to book your special family holiday along the way. Thank you for booking with myself and Hays Travel. Please do let me know if I can assist further.
Excellent service
Leighton was so helpful he catered for our every needs for our cruise
He was so quick on responding and nothing was any trouble
I will certainly be booking future holidays with him
January 17, 2026
Reply from Hays Travel - Leighton Johnston
What a fantastic cruise you have booked! You are all going to have such a great time. Thank you also for sharing my business with your friends, this is very much appreciated. Please do let me know if I can assist further.
Great experience - 100% will use AGAIN!
So quick, easy and Leighton was so flexible when I wanted to slightly change itinerary!
Great price too.
Thankyou for your help. I will be a repeat customer 🙂
January 9, 2026
Reply from Hays Travel - Leighton Johnston
What a fantastic holiday you have booked! Thank you for coming to myself and Hays Travel. We are here to support you so do get in touch if we can assist further.
Leighton was really helpful and…
Leighton was really helpful and responded to our enquiries very quickly. Booked our break smoothly and quickly. Great service! Would highly recommend.
January 8, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for booking with us. I am so pleased to read that you has a great service, this is something we take great pride in. Please do let us know if we can assist further.
First time I ever booked a holiday…
First time I ever booked a holiday myself Leighton helped take to ease off it
January 6, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for booking with myself and Hays Travel. I know it can be daunting to have to do this yourself so it was a pleasure to to take that pressure from you. I am here to support, so please do get in touch if you have any questions at all.
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