Booked my holiday for our family of 6 with Leighton. Complicated booking as I needed him to research hotels as my adult son is disabled & a wheelchair user. Leighton organised everything from hote... See more
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Location
Switch locationPersonal Travel Consultant Leighton Johnston, SR2 8EU Sunderland, NE (England), GB
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Leighton from start to finish was amazing! We got pointed in his direction for booking up our holidays through a family/friend and I am so grateful. He helped me & my partner book our honeymoon & our... See more
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Leighton always goes above and beyond when it comes to service at hays travel! Any questions I have are answered, and always helpful to add on when booking seats together etc. The booking process... See more
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Leighton always has a varied range of deals for every date and budget. Always so friendly and accommodating when helping me to complete a booking.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Leighton Johnston, SR2 8EU, Sunderland, NE (England), United Kingdom
- 01914329669
4.8
Excellent
69 reviews
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Excellent service
Leighton was so helpful he catered for our every needs for our cruise
He was so quick on responding and nothing was any trouble
I will certainly be booking future holidays with him
January 17, 2026
Reply from Hays Travel - Leighton Johnston
What a fantastic cruise you have booked! You are all going to have such a great time. Thank you also for sharing my business with your friends, this is very much appreciated. Please do let me know if I can assist further.
Great experience - 100% will use AGAIN!
So quick, easy and Leighton was so flexible when I wanted to slightly change itinerary!
Great price too.
Thankyou for your help. I will be a repeat customer 🙂
January 9, 2026
Reply from Hays Travel - Leighton Johnston
What a fantastic holiday you have booked! Thank you for coming to myself and Hays Travel. We are here to support you so do get in touch if we can assist further.
Leighton was really helpful and…
Leighton was really helpful and responded to our enquiries very quickly. Booked our break smoothly and quickly. Great service! Would highly recommend.
January 8, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for booking with us. I am so pleased to read that you has a great service, this is something we take great pride in. Please do let us know if we can assist further.
First time I ever booked a holiday…
First time I ever booked a holiday myself Leighton helped take to ease off it
January 6, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for booking with myself and Hays Travel. I know it can be daunting to have to do this yourself so it was a pleasure to to take that pressure from you. I am here to support, so please do get in touch if you have any questions at all.
Leighton was so helpful and found me…
Leighton was so helpful and found me the perfect holiday to Malta for my 40th birthday I wouldn’t hesitate to use him again!
January 4, 2026
Reply from Hays Travel - Leighton Johnston
What a great early birthday gift for yourself. It is going to be such a great holiday. Thank you for booking with me and Hays Travel. If you have any questions at all please do get in touch.
Leighton was fantastic def recommend to…
Leighton was fantastic def recommend to anyone I will be booking again through him
January 4, 2026
Reply from Hays Travel - Leighton Johnston
Thank you for sharing your experience. It was a pleasure to book your holiday. I am here if you have any questions at all.
It was great I explained to Leighton…
It was great I explained to Leighton what I was looking for and he done everything from there without any hassle well done.
December 10, 2025
Reply from Hays Travel - Leighton Johnston
It was a pleasure to work with you and put together your holiday. Thank you for booking with me. I look forward to all of your holidays pics. If you need me at any point please don’t hesitate to get in touch. Happy travels and have a wonderful Christmas!
Leighton is fantastic
Leighton is fantastic, really helpful and knowledgeable. Nothing is too much trouble. I've been working together with Leighton for some time to find the perfect dates and destination I am not disappointed. Thankyou hays travel and Leighton for my brilliant experience ☺️
November 13, 2025
Reply from Hays Travel - Leighton Johnston
Thank you for booking with us! So pleased we have found you the perfect getaway which is something for you to look forward to. Please keep in touch and let me know if I can assist further.
Leighton is amazing at what he does!
Leighton is amazing at what he does! I’ve booked two holidays with him so far and am already planning the next one.
I really appreciate the time he spends finding the best deals to make sure everything is perfect. He always goes the extra mile, giving tips and advice to make our holidays truly special.
Thank you again, Leighton!
October 30, 2025
Reply from Hays Travel - Leighton Johnston
This was lovely to read! Thank you for coming back to me to book your family holidays and for your referrals, I really do appreciate it. You have two fantastic holidays to look forward to and as always it was a pleasure to work with you to find you the perfect family holiday.
Booked a cruise for 2027 and he was so…
Booked a cruise for 2027 and he was so helpful with our request
October 27, 2025
Reply from Hays Travel - Leighton Johnston
What a great cruise we got secured for you. You are all going to have a fantastic time! I really appreciate you taking the time to leave a review. Please do let me know if I can assist further.
Reply from Hays Travel - Leighton Johnston
Thank you, I really appreciate your kind words. What an exciting event you have coming up. Please do let me know if I can assist any further.
Booked to holidays with in two days…
Booked to holidays with in two days very friendly prices are amazing listens to all your enquiries. Happy well thank you. Looking forward to booking now.👌🏻
September 8, 2025
Reply from Hays Travel - Leighton Johnston
Thank you for taking the time to share your experience. Two fantastic holidays booked with lots ot look forward to! It is always great to plan ahead, that's just how I like to book my own holidays. Please do reach out if there is anything I can do to assist further.
Great experience booking the holiday…
Great experience booking the holiday with Leighton . Amazingly quick responses and he had it all sorted really quickly and with no fuss . I would definitely use him again to book all my city breaks and holidays in the future.
September 7, 2025
Reply from Hays Travel - Leighton Johnston
So pleased we got everything confirmed for you. It is a great find and I must admit I am envious. I am here to continue to support so please do get in touch if there is any questions you have. Thank you for booking with me and Hays Travel.
Excellent prompt service from Leighton…
Excellent prompt service from Leighton who reviewed our options for a half term cruise and then came back with a price that was better than booking direct with the operator.
Provided continual communication and researched additional information on our behalf.
August 9, 2025
Reply from Hays Travel - Leighton Johnston
It was a pleasure booking your family cruise. You are all going to have such a great time. One of the beast ships out there! Please keep in touch if there is anything I can do to assist further.
Reply from Hays Travel - Leighton Johnston
Lovely feedback Denise, thank you. I am so pleased we managed to get you added onto your family holiday. You are all going to have a great time. The hotel you are staying at is wonderful and I have many happy family memories there myself. Keep in touch and remember I am here if you have any questions.
I had an amazing experience when…
I had an amazing experience when booking my holiday with Leighton.Leighton took time to understand what I wanted from holiday and made appropriate recommendations that suited my preferences and budget perfectly.Leighton is amazing at his job!
July 27, 2025
Reply from Hays Travel - Leighton Johnston
Such great feedback and I am pleased we found you the perfect holiday within your budget. You are both going to have an amazing time. Please do let me know if there is anything I can assist with.
I spoke to an independent and I was…
I spoke to an independent and I was fully satisfied with him
July 23, 2025
Reply from Hays Travel - Leighton Johnston
Thank you for sharing your experience. I am pleased we managed to come up with a plan that works well for you. If you need me for anything please do get in touch.
Reply from Hays Travel - Leighton Johnston
Thank you for sharing your experience. IT was a pleasure booking your holiday. You are going to have a fantastic time on what is going to be one epic cruise! Please keep in touch if there is anything I can do to support.
Stress free from beginning to end
I contacted Leighton with a specific cruise that I had in mind after only just returning from a Fjords cruise. I wanted the same cabin on Iona that we had just come back from and Leighton was able to arrange this for me with no trouble at all. Leighton was really friendly and professional and shared his experiences of similar cruises when I expressed concerns around the bay of biscay and motion sickness. He even sent me a link of some travel bands that have previously worked for him which I was really grateful for. The booking process was really smooth and Leighton has taken charge of the car park too so that I don’t need to worry about booking this myself. I am really pleased with the service that I received and also recommended a friend who has also gone ahead and booked it too.
June 28, 2025
Reply from Hays Travel - Leighton Johnston
Your feedback has blown me away and had made my day! Thank you for taking the time to provide such in depth feedback of your experience. I like to ensure my customers have a streamless booking experience and I am here to answer any questions you and the family have. The countdown has begun to your cruise and I look forward to hearing all about it. Thank you for the booking.
Friendly and professional agent to book a holiday with
We came home from a cruise knowing that we wanted to book another cruise as we loved it that much. I was pointed in the direction of Leighton who I contacted and he swiftly replied with all of the information I needed. Within a couple of hours our cruise, cabin assignment and car park bookings were finalised and documentation emailed over to me.
He was super friendly, helpful and efficient and made the whole booking experience easy and stress free.
Thank you Leighton.
June 29, 2025
Reply from Hays Travel - Leighton Johnston
It is great when you get the cruise bug and want to book your next adventure. Thank you for booking with me and Hays Travel. I am here for my customers so please do reach out to me if you have any questions at all, I am here to support.
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